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How to Know Your PLDT Account Number?

Sometimes, you may forgot to write a copy of your PLDT Account Number or you lost a written copy of it.

And then it happens that you're going to pay your PLDT bill and you are required to give your PLDT Account Number.

Here are 3 ways to know your PLDT Account Number:

How to Know Your PLDT Account Number?

1st Way

Call PLDT Customer Service Hotline:
  • Call 171 (toll free) or 173- call this number using your Landline or SMART-sim phone
If your call went to a wrong department, you should tell the Customer Service that you want to know your Account Number and ask to redirect to the right department. This is to save you time rather than calling again the hotline number and follow again the voice prompt.

2nd Way

Register to PLDT myHome (https://my.pldthome.com/).  Create an account there and you can view your PLDT bill (paperless bill) in .pdf format online. You can also view your Account Number there. If you don't know how to register in PLDT myHOME, you can ask help by calling PLDT Customer Service.

3rd Way

Go to a PLDT Office and ask for your Account Number. Make sure you know your PDLT telephone number.


  • If you already know your PLDT Account Number, write that Account Number in your phone (Phonebook), Notes, or Messages (Outbox or Draft). Or write it in a piece of paper or calling card together with your other Account Numbers.
  • You can also write it in Microsoft Excel or Notepad in a computer, wherever you pleased.

Do you have other concern or suggestion with your PLDT Account Number or PLDT Bill? Just tell us in the comment below.

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"How to Know Your PLDT Account Number?" was written by under the Business category. It has been read 258 times and generated 2 comments. The article was created on and updated on 28 July 2018.
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Total comments : 2
Tran Duy Thai   (09 August 2018 12:17 PM)
Hello I forgot my account number,
How can we can I get my account?

RENALYN ESPIRITU   (31 July 2018 1:04 PM)
hi i want know my billing payment due my pldt connection was installed last june 15 2018. Our landline number is 025514194 with acct name Edward pintoy. and i want to follow up that almost 3 weeks already that we have no dialtone in our landline.
kindly do something about this