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How to Change BPI ATM PIN Code?

For new BPI (Bank of the Philippine Islands) ATM accountholders, once you apply for an ATM Card, you are given a temporary PIN (Personal Identification Number). BPI recommends you to change the temporary PIN within 2 banking days from receipt of your ATM Card. Why? This is because financial transactions are not allowed until you have changed your PIN.

BPI ATM Card
A sample BPI ATM Card photo

To change your BPI ATM PIN, go to any BPI Express Teller ATM and follow these simple steps below:

1. In the ATM Machine, insert your BPI Express Teller ATM Card.

2.
Choose the language: English or Taglish.

3. Select "Change PIN" from the ATM Menu

4. Change PIN. You will be required to enter your New PIN twice.

5. Then, enter your temporary PIN found on the card carrier given to you by the BPI Account Officer. Then press "ENTER"

6.
Wait for the confirmation message that you have successfully changed your PIN:
"Successful P.I.N. Change. You may now start using your new P.I.N."
Finished.

Take note: Your ATM Card will be deactivated if you do not change your temporary PIN within 2 banking days from date of receipt. Visit any branch to have your card reactivated. Full ATM services are available 1 banking day after you have successfully changed your PIN.
This article was written by under the Banking category. It has been viewed times and generated 43 comments. The article was created on .
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Total comments: 43
43 jam gonza   (02 June 2016 1:47 PM)
Hi. My first time to check my balance in atm, it said that YOU HAVE NO RECORD WITH US. What possible solution you can advise to me? Thanks in advance.

42 cid sahaji   (28 May 2016 8:47 PM)
i can change my pin, the machine indicate successful. last month i can withdraw my money.. today i withdraw the machine shows transaction cannot be processed.. i enter my pin correctly but the receipt shows, transaction cannot be processed. can i change my pin to new one?

41 Leslie   (04 August 2015 6:32 AM)
I want to change my old pin, because it seems like someone's been getting money from my account without me knowing. Is the option "Change PIN" available for old bank accounts?

40 Marissa Estorque   (07 May 2015 12:41 PM)
what will i do if the confirmation message says that transaction not allowed?

39 Edwin Tres Reyes   (07 August 2014 11:11 PM)
what happen if the atm machine appeared account not available?

38 Diana Rose B. Umban   (18 June 2014 9:04 PM)
Good evening! I would like to ask help on what to do after changing the temporary pin to a new pin? Should I go back again to a BPI bank or should I wait for how many days until I will receive any confirmation letter from BPI? I so didn't know what to do. This is my first time to have an ATM card. So kindly help me on this. I really don't know what to do. Thank you.

37 ime   (31 May 2014 2:38 PM)
What should ihave to do. I cannot change my temporary pin after having it last 28 of may. The bpi agent give us specific date to renew the password but when i work this out, it say transaction is not allowed. Why?? Please answer..... Thank you

36 Maricel guzman   (14 April 2014 0:29 AM)
I was not able to change my temporary pin after 2 days of having a atm savings account. I am currently in going abroad to work now. I left my atm card to my mother. Can she go to the bpi bank with my authourization letter to activate my new pin? Thanks

35 Marivic Aunzo   (11 February 2014 9:58 PM)
I encountered error during change pin...3 times incorrect ...what should i do?

34 Marivic Aunzo   (11 February 2014 9:56 PM)
i encountered during change of pin.3 times failure.what should i do?

33 Karen   (26 January 2014 1:16 PM)
I can't change my pin.i opened my account last January 15, 2014 and I was told to activate it last January 21, 2014. I was not able to do so because of my busy schedule. I was trying to activate it earlier today (January 26, 2014) but " the transaction not allowed" sign appeared on the ATM machine. What shall I do? Thanks

32 kei   (30 September 2013 8:57 AM)
kindly send me instructions on how to you use this new atm because i found hard time in changing the temporay pin. thank you

31 kei   (30 September 2013 8:53 AM)
i can't change my pin after i enrolled in bpi. every time i tried to change my pin a "not allowed" sign always appeared. what shall i do? thank you.

30 Arvie   (09 August 2013 8:21 PM)
Good Day,

Iv'e tried to change my BPI Payroll ATM card upon receiving it..
now I can't use it.. im getting an error when i tried to check my balance and none of the PIN works i used the PIN from the pin mailer and the one i set when i change the pin...
What will happen to my card and what is the best thing to do for this??

Please...
Thanks...

29 jayr   (29 June 2013 6:04 PM)
how can I recover my pin number? i forgot my pin number can i recover it trough internet?
please help me for my problem.

thank a lot

28 Richard Adamson Abella   (03 June 2013 5:02 PM)
I opened an account just now (Monday) in BPI and the employee told me that i will get my card on a friday. Having said that, i had the receipt with me now but i am still confused about the date release of the card. Is the card processing taking so much long?? Why not just give it on the day upon depositing.

27 Jescapaguio   (27 April 2013 3:43 PM)
Lost ATM, how can I block it right now if all bpi banks are closed?....

26 admin   (12 April 2013 8:31 PM)
mary jane c. sureta, you need to go the BPI branch where you opened the an ATM account and get your ATM card reactivated.

25 Chloi   (20 March 2013 7:44 AM)
Why po I can't widraw my money using my ATM eh correct naman po ung pin q pls help....

24 dona11   (22 February 2013 12:07 PM)
hello good day, i am really worried, this morning i got my newly replaced card from bpi then i went to an atm machine to activate my card i already input my temporary pin then i enter my new pin  but suddenly the atm machine said unable to process . i tried doing it again with the other bpi branch near the bpi branch where i made the first try but when i type the temporary pin it says that it was the old pin and then i type it again and again until i got incorrect pin 3 times.. i am really worried , the receipt says i got my pin tries exceeded sad please help

23 luis fernando aquino   (16 February 2013 6:17 PM)
what the things that have to remember about bpi teller card

22 Karen   (26 January 2013 1:36 PM)
Im having problems changing my temporary pin to my new pin.
I followed all the steps but then after the last step i did not see the confirmation that my transaction was successful that i can now use my new pin so i tried the whole steps and it says transaction cannot be processed so i tried on other BPI atm branch and it says wrong password 3x so i do not know what to do to resolve this problem and this is my first time to have any atm card. So im hoping for your consideration regarding my problem.

21 grace   (24 December 2012 5:25 AM)
it was appearing unable to change pin why is that so

20 francis baluyot   (22 December 2012 10:58 PM)
gudpm..san po ako pwede mag pa-pin dito sa bulacan??nag inquire po ako sa BPI plaridel,sira daw po?at open po ba december 24,2012?sana po masagot po niyo ako agad,salamat!

19 hope   (28 September 2012 11:20 PM)
Hi, I can't withdraw my money using my express teller ATM.. tama naman yung pin code ko.. Please HELP ME? What should I do?

18 hope   (28 September 2012 11:17 PM)
Hi, I can't withdraw my money using my express teller ATM. I entered the the right PIN 3 times but it says code error. please help.

17 april   (28 September 2012 8:31 AM)
why is it saying temporary unavailable after i changed the in? i didnt get any succesful pin change message

16 denica   (31 August 2012 12:59 PM)
Can I change PIN code a day before the scheduled date?

15 lyn   (25 August 2012 4:16 PM)
Can I request for reactivation/reset? through BPI express online? My partner is on board. What's the link to be clicked?

14 Norda A. Salik   (03 August 2012 10:38 PM)
I would like to ask, when I re-enter the PIN number, it didn't type. I've typed the new PIN.

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