Home » Articles » Directory

Globe Customer Service New Contact/Hotline | Phone Number

For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.

Globe Customer Service
Globe logo - "abot mo ang mundo"

Globe Customer Service New Phone number: 027301000

The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).

You can also contact Globe at the following hotline numbers:
  • 211 or 2629 - using Globe Mobile Phone
  • 173 - Repair (using Globe landline/telephone)
  • 02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
  • 171 - toll-free from any Globelines
  • (02) 919-8888 [Luzon]
  • [032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
  • talk@globetel.com.ph

Do you have any concern with Globe?
This article was written by under the Directory category. It has been read times and generated 1468 comments. The article was created on .
Rating: 3.3/20
Warning! When posting comments, strictly observe correct spelling. Avoid incomplete words such as TY (as Thank You), Pls as Please, gud as good, dpt as dapat, etc. You can comment in English or Tagalog. If you will not follow this simple instruction, your comment(s) will not be accepted or published.
Name *:
Email:
Code *:
Total comments: 1466
1466 Lynn Alday   (26 August 2016 7:02 PM)
Hello! Please can u fix net problem in our place. Palaging reconnecting, we loved using globe as a net provider so to make us more satisfied can you guys do actions with the problem
That we encountered.
Thank you and i appreciate your action about this!
More power!

1465 Bong   (26 August 2016 11:05 AM)
Hello all concerned,
Paki modify nyo naman yung hotline ninyo na 211-2000, kasi bukod sa hirap makonek,, eh puro voice machine na kung anu-ano directiba pinapa proceed.. tapos wala naman maka usap customer service na makapagbigay support sa anumang complaints o telecommunication problems. Eh may nalalaman pang voice machine na will return back after 2hrs,, or minimum 9 mins availability ng sasagot sa hotline call.
My dear friends,
nakaka HOT talaga ang hotline na ito. Kasi Mag iinit ang ulo mo sa paghingi ng support na di naman makakonek sa kanila. Please lang yung public service paki gawin lang na friendly.
Para naman maka smile ang mga customers. Wag naman kami bigyan ng stress.
Unfair naman siguro kung magbabayad ka ng Bill tapos di mo naman nagagamit ang telepono mo kasi
mas malimit pa na walang dial tone. Paki aksyonan na lang po.

1464 Bong   (26 August 2016 10:35 AM)
Hello to all concern,
Magmuhat ng naging globe bayantel ang aming landline 4306237 ay lagi nlang nawawalan ng dial tone. Kunting patak ng ulan wala na agad dial tone. sa ngayon mag 1 week na wala dial tone. Nakaka irita kasi nagbabayad naman kami ng tamang bills. May hotline na 211-2000 pano magamit wala din dial tone. tsaka mag return back sayo 2hrs after?? my God hotline ba ito, wala din makausap customer service, kasi no available, or minimum 9mins na di sigurado. Naka tengga mga transaction na may kailangang telephon communications. Paki bigyan nyu ng pansin po.

1463 Aileen   (24 August 2016 6:03 PM)
Gudpm po last week i bought a unit with free globe sim a tricut lte sim with 100 mps surfing.i used the mobile data and now i try to load the sim but unfortunately there is no confirmation and i checked the balance it still nothing it happens that i have m6 own loading staion so that i personally encounter the problem in auto load max it deducted but in my globe sim theres nothing appear. I tried three times 25 each but still nothing.what can i do.

1462 zarah   (21 August 2016 4:05 PM)
Good day mam. Tanong ko lang po. Kung paano tumawag gamit mobile phone. Sa customer service. Kc, po report ko to internet at landline ko. Eh bigla nalang nawalang sabay . After lunch pang 4 days na ngaun.

1461 espervillarico   (19 August 2016 9:49 AM)
can you please turn back my load its worth 150 last night then when i check these morning its almost nothing. Can you please turn it back now i need it ....be god to your costumer poor signal then some more take costumer load...09975004705 please turn it on a minute i need importantly..

1460 mich   (19 August 2016 8:09 AM)
I I registered to GOSURF50 last night which has a consumable data for 5 days, it also indicates that i will be having unlimited text for all networks, but when i check my phone this morning, i couldn't use any of that service and i received a text message that my GOSURF has already expired.. how come? it is for 5days and i just registered it last night...
anyone please?
thanks.

1459 kenneth d.retzlaff   (18 August 2016 9:31 AM)
i cannot use my land line i get nothing but a busy signal my phone #049 3060423

1458 ana anonuevo   (12 August 2016 11:04 AM)
bakit napakabagal ng connection nyo samantalang 3mbps na nga with chromecast na , kapag binubuksan ko cromecast hindi na gumagana computer ko.pwede ipa terminate ko na lang connection ko?

1457 Dolor M.Calim   (11 August 2016 7:33 AM)
2 days na kaming walang dial tone,,,pati internet super bagal,,,please paki check!!!

1456 IMEE JOY M. SERRANO   (10 August 2016 10:55 AM)
GOOD DAY! THIS MS. SERRANO FROM CALOOCAN. I WOULD LIKE TO INFORM YOU THAT WE ARE EXPERIENCING TROUBLE WITH OUR GLOBE LANDLINE CONNECTION. IT HAS NO DIAL TONE SINCE LAST WEEK OF JULY. WE ALREADY CALLED THE CUSTOMER SERVICE HOTLINE BUT IT IS DIFFICULT TO GET A CHANCE TO SPEAK WITH THEM. PLEASE DO SOMETHING ABOUT IT AS WE ARE PAYING OUR BILL IN TIME. WE ARE HOPING FOR YOUR SPEEDY RESPONSE REGARDING THIS MATTER. THANK YOU.

1455 catalino badua   (08 August 2016 1:24 PM)
GOOD DAY!
Please fix our dial tone, we always experience that interruption. Despite of this interruption, our operations are affected.We pay monthly but your services are not okay. Please fix it now. Most of the time we call but your lines are always busy. How come?

1454 rohana sending   (06 August 2016 10:56 AM)
wla parin ung landline at ung chrome cast sabi ng agent nyo after 3days lng eh 1week na wala parin at pwede ba palitan ng dsl ung lte connection ko mabagal kasi tnx.

1453 yang gee   (04 August 2016 7:24 PM)
Hi Globe. Kung pwede sana paki ayos nman ng connection nyo. 3Mbps po yung plan nmin pero KBPS lng nrranasan nmin. 1k+ po bnbyran nmin monthly. Magaling lng po kayo mgpadala ng bills and payments pero ung service nyo di nio maayos ayos.!
From Taytay Rizal.

1452 kenny   (31 July 2016 5:17 PM)
yung internet namin mahina hindi kagaya noon malakas, pero ngayon mahina. Ganyan ba ang Globe magaling lang sa simula, pag umabot ng ilang buwan wala laos na?

1451 Magdalisa   (31 July 2016 5:09 PM)
Hi good pm po. Saan po ang globe telecom na malapit dito sa taytay rizal kung saan pwedeng bumili ng retailer sim at kung saan pwedeng magload din pag naubusan na ng load ang retailer sim?

1450 mr khax   (29 July 2016 10:18 PM)
bat ang bagal ng internet? 15mbps. tapos subrang bagal kaka bayad lang.. ano naman to mr. president.. maawa po kau... relax lang muna sa droga, ang internet nanaman...

1449 omar dosdos   (29 July 2016 8:04 PM)
hello po palagi na lang nawala ang internet connection,, sa anong dahilan.. 1 -week na yata, sa cebu po ako..

1448 arvin arellano   (28 July 2016 4:49 PM)
ok lang po kayo nalang tumawag sakin regarding lang po sa internet connection namin #09368734274 thank you hihintayin ko po

1447 Jazz   (26 July 2016 9:38 AM)
Hi tanong ko lang po. Landline kasi namin is choppy, sa connection po ba ito or sa telephone na sira na? Please reply.

1446 Rene c alzate   (24 July 2016 12:11 PM)
Hangang kailan I babalik internet ko bayad na ako sa bill maawa naman kayo

1445 Rene c alzate   (23 July 2016 9:55 AM)
Kailan nyo po sasagutin yung tanong ko,

1444 Rene c alzate   (23 July 2016 1:35 AM)
Tanong ko lang po kasi na delay po kasi ako ng pag bayad ng internet ng 8 days pinutulan agad ako ng linya, naka pag bayad na ako knina ask ko lanng kung kailan at ilang araw bago mabalik yung internet ko, salamat

1443 Jodie   (20 July 2016 2:16 PM)
Hi,
Tanong kulang po Sana, kung magpalagay po ako ng global line sa bahay nmn kasama na po Yong wifi mag kano ho ba? Ilang weeks po ba matapus? Sa sagay City, Negros Occidental po ang place namin.

thanks. 05172

1442 Roger Landry   (14 July 2016 9:12 AM)
Would like to discontinue praper or direct mail, and Use my e-mail for information and Billing, since i have not recieved a billing for over three Months?? thank you, capt Roger Landry.

1441 HENRY C. CANETE   (14 July 2016 7:41 AM)
Dear sir,

I would like to ask help from your office. I have a friend and his name is ROEL REYNES. He has Globe landline and he is residing at Corodova, Cebu.

Can you give me his landline?

I am his officemate before in General Milling Corporation.

Thank you.

HENRY C. CANETE
Cell No. 0927-427-4428

1440 carlo   (12 July 2016 8:19 AM)
hi paayos naman po yung linya ng telepono dito sa paramount synergy maritime services inc.kakabayad kulang po kasi nong july 10, 2016 salamat po

1439 Nick Michael Garbanzos   (05 July 2016 10:52 AM)
Hi, could you help me about 3rd party subscription?This 2656 KonsultaMD charged me P60 per month.Can you deactivate this subscription please.It cause me trouble every month of my load.I'll wait for your feedback.

1438 Romel Abaya Casamina   (03 July 2016 9:06 PM)
Good day!

I have my sim post paid plan but I am already out of the country.
I had tried to go to globe before I leave but I dont have bill yet as per them. And asked if i can have someone to decativate it they told me yes but now they are not deativating it. What can I do and how will I do this.

1437 marietta olivo   (03 July 2016 6:26 PM)
i have to complain regarding globe international roaming. i register my no. 09062311322 for roaming last june 29. it said that a txt message will be sent the following day upon arrival to the country of destination. i arrived saudi arabia june 30 but my phone is not yet activated until now. if i just knew that globe is always like this service is not good. i prefer smart for my roaming.

1436 Hanna   (30 June 2016 4:44 PM)
Hi bakit po hindi ako maka tawag sa tm users kahit naka unli call ako sa globe and tm for 7 days please I need a respond asap kailangan ko po kasi ma contact yong friend ko and tm user siya salamat

1435 manuel   (30 June 2016 1:25 PM)
09163980104 po ang aking number ask ko lang po kong active pa ba siya kasi di na ko nakaka receive ng txt and calls. nasa phone ko naman sya di ko inaalis, minsan lang kasi ko mag load. ma active nyo po ba ulit. paki active naman po

1434 Arlene   (30 June 2016 8:42 AM)
Hello, pwede mag reklamo. nag load po ako ng regular 20 pesos sa globe number ko 0915-537-8787 tapos naka unli na ako ng unli20 which is call and text unlimited pero nung natapos na ako naka pag unli. hindi ako makatawag pero maka pagtext naman ako. anyare?? corrupt yung load ko na 20pesos lang?? pakisagot

1433 Alan paul mirasol   (29 June 2016 1:25 PM)
How can i retrieve the account number of my tattoo broadband. I cant pay my bill. Please help

1432 george stoll   (25 June 2016 7:15 PM)
account 857945198. It has been a week or so now and the wi-fi continues to be very, very slow and at times doesn't work at all. When will this issue be resolved and why do I have to pay full price when I don't get full service? Please advise asap.

Mr. Stoll

1431 jorge   (24 June 2016 11:33 AM)
parang internet din ang slow, affordablecebu.com ito hindi globe..

1430 elizabeth   (24 June 2016 6:10 AM)
hello, concern ko lang problem ko. june 23 around 10:36pm nag register akosa supersurf200 good for 5days then siguro mga 30mins ko plang sya nagagmit may nareceive akong text na 0 na daw ung mobile data allocation ko, as long as i remember ung niregister ko is pang 5days so howcome na wala na kaagad akong mobile data? so parang nagsayang lang ako ng 200.00 for nothing? anong klaseng promo nyo yan? mag iintay ako sa reply nyo and ayusin nyo yung mobile data ko. nagbabayad ako ng tama para makaavail ako ng promo nyo. im sorry for being rude, di ko kasi deserve yung nangyari sa mobile data ko. if possible pls contact me sa NO. ko 09054198188. ASAP! thanks.

1429 kyla   (21 June 2016 10:42 PM)
my internet connection still too slow . and globe agent told that will repair it , but till now did not do why too slow to assist this ? too poor connection , i will report this to DTI if still not assist my connection ,

1428 Ramon Dollesin   (21 June 2016 9:46 AM)
It almost 3 weeks, since May 28, 2016 we dont have a dial tone, I tried to contact customer service hotline but it just ringing & ringing and without any response. Please kindly assist me in my concern.. account number. 709276370, tel no. (054) 721-24-64

1427 Raquel N. Grande   (19 June 2016 1:04 PM)
good day! i just want to ask how to change password in my wifi internet..thanks

1426 bench1964   (10 June 2016 1:09 PM)
My internet and landline connection has been down since monday. pls follow up restoration of my connection. I have been calling your hotline since then, but no action yet. I also want a rebate on my next billing. Please make your services better...

thank you

1425 jessilyn climaco   (07 June 2016 4:26 AM)
please advice what to do i can't use my wiffi,, the router is on but all devices cant connect,,we still have internet because we connect directly the laptop to the router...please check our internet wiffi connection my account number is 856409195.

thank you.

1424 Robert   (03 June 2016 9:57 PM)
What happened to Gounli500. I registered but it is low connection. Every time i open the fb or messenger. NET WORK Error.

1423 virginia   (03 June 2016 8:57 PM)
hello i've already a internet connection last april 30 and runs for 3 days then the connection was getting slow and as of now i started speedtest unfortunately it has 0.97 mbps and the speed test runs slow.. please clarify thanks

1422 Camilo Lopez   (03 June 2016 9:13 AM)
Ma'am/Sir,
I would like to continue to use my Globe Plan which number 09173128169(account number 98223307) and to be finish on contract this coming June 17,2016.
Please let me know on how i can do to continue my number.

Thank You,
Camilo Lopez

1421 Camilo Lopez   (03 June 2016 9:06 AM)
Ma'am/Sir,
I would like to continue of my globe plan 599 a month which is finish contract on this coming June 17, 2016.Please let me advice on how i could do so that i can continious use my number which is 09173128169.I'll try try to contact the hotline but no one can answered my calls.

Please response emmidiately.

Thank You,

Camilo Lopez

1420 nessy suaner   (02 June 2016 2:14 PM)
hi i received my unit last may 27, 2016. but until now i can't use still no signal for my plan this is my ref. at my sim 4152 4530 1001 0533 ..please i really need it now ..thank you

1419 Love faith Lauron   (02 June 2016 7:31 AM)
Hello,i already pay my bill yesterday but then until now,my line isnt connected yet.i already called 211 and request for reconnection but then nothing happen.i want to talk to a globe personnel but i dont know how.please i need my connection badly.

1418 adrian peter bernardo   (31 May 2016 8:37 PM)
My globe sim card cannot call other sim number what happen

1417 Chique F Lopez   (27 May 2016 11:18 AM)
please send me account number ko sa globe tatto kasi di ko alam kung paano magbayad at alamin ko ang balance ko ,, paki send sa email ko, naghihintay ako

1416 Lina A. Lauron   (27 May 2016 10:08 AM)
Since the other day, we have no internet connection as well as dial tone to our globe landline under account number 853846550. thank you and hoping of hearing from your end as soon as possible

1415 Janette   (27 May 2016 7:14 AM)
I need help to re activate my gcash i forget my password

1414 Dana Cadang   (24 May 2016 11:45 AM)
I need to help an assistant for I request , my request is all about the Iphone Plans

1413 magdalena pagsisihan bernardo   (24 May 2016 9:20 AM)
please paki send yung account number ko sa globe tatto kc di ko alam kung paano mgbayad at alamin ko ang balance ko ,, paki send sa email ko, naghihintay ako,

1412 magdalena bernardo   (24 May 2016 9:12 AM)
please paki bigay sa akin yun account number ko ,kc wala binigay sa akin na papel upap follow up ko lng iyong connection bill ko

1411 Tirso P. Combong Jr.   (20 May 2016 10:41 AM)
Have a blessed day! I just want to inquire regarding my account balance. I want to re connect my Globe WIFI but i cannot contact Globe hotline. (211). How can I contact customer service? This is my account number: 858865590.

You can contact me at this number: 09058351181.

1410 Lucresia M. Suela   (19 May 2016 6:50 PM)
we are encountering slow internet connection in our Globe LTE. I am complaining to repair for our connection in Mansasa area. We cannot do our business transaction all because of your slow internet server. Please do something about this immediately. I am actually here in ICM Globe branch. Furthermore, I also called your customer hotline, but failed to solve my concern. It took me too long to be entertained by your customer service agent so this lead me to make a complaint online.

1409 JAIME TECSON   (13 May 2016 8:14 AM)
PLEASE FOLLOW UP THIS REF#ECT16040002215 THAS WAS COMPLAINED LAST 3 WEEKS AGO. UNTIL NOW WE DON'T RECEIVED ANY UPDATES ABOUT THE CONNECTIVITY OF THE NEW LINE FOR WIFI & LANDLINE UNDER THE ACCOUNT OF JESSICA GAYLE M TECSON. OUR SUBSCRIBED PLAN IS PLAN 1299 AND HAVE PAID ALREADY PHP1,499.00 FOR ADVANCE PAYMENT. OUR WAITING OF 3 WEEKS WILL BE ENOUGH NA AND IF YOU WILL NOT GIVE US ANY UPDATES OR CONNECT OUR LINE WE WILL BRING THIS COMPLAIN TO National Telecommunications Commission (NTC).

1408 mikeleong123   (10 May 2016 9:16 PM)
hi i has upgrade my bayan dsl from 1mpbs to 5mpbs i one to know when can i connected my 5mpbs i need urgent my reg no for the dsl connection is QMP16050000390 my name is arcelita bruto thank u

1407 jhellai   (05 May 2016 10:46 PM)
hi..how can i fix my unlock sim card.?
can you please fix my P.U.K code?

1406 Randy Maxwell   (30 April 2016 7:36 PM)
Why are you allowing gamepad to take money off my phone without authorization they have taken five pesos each day for the last two days I did not sign up for this service they did not have my permission nor do you have my permission to allow them to do this. Now I expect a full refund or I will no longer use your services I will change carriers

1405 Gina   (30 April 2016 7:26 PM)
Hello!what happened to my load prepaid,everytime i put load in my mobile after 15 min.my load gone

1404 Glenn verches   (29 April 2016 8:22 AM)
Still poor connection globe tatoo here las pinas with acct. Number860582820 paying regular bills monthly very unsatisfactory. Im operating small netshop with 5mbps and i receive only 1 mbps always have to call and complain never get the service i paid for im losing money and i have to pay the regular bill for 5 mbps always have to call and complain to hotline never receive any rebates. Poor service of globe should take action immediately or i will put the complain to the consumers right. Globe wake up

1403 ERMINA CURA   (26 April 2016 4:37 PM)
hi good pm please see attached photo in my account . it is about wrong type of account number in bayad center your hotline said that i need to post this photo for you to settle this contest . thanks . i need asap confirmation . please

1402 jonalyn dua   (24 April 2016 10:38 AM)
i want to ask, how can i change my wifi password i would like to change someone connecting in it that resulting to weak signal would you like to give guidelines or an instruction to do it.

1401 Marilyn canada   (21 April 2016 9:18 AM)
Please answer my question untill now i cnt access my globe landline i dont know what is #

1400 Marilyn canada   (21 April 2016 9:12 AM)
Please access my kindly concern about my problem to your site

1399 Allan Garde   (17 April 2016 5:53 PM)
hi i jz want to complain since day two of our phone service until now we cannot make outgoing call and even cannot receive incoming calls.

1398 argie   (15 April 2016 4:44 PM)
Hi!!I just want to ask why my globe tattoo pocket wi-fi with a simcard number 9271941961 has been deducted on its existing load of 467 last month. Since we loaded it with Php.1000.00 last march 2016 and registered it to a promo GS499. We loaded it again a php.500 last april 01,2016 and registered it to a promo GS499. When we check it out why the connection is poor, and the load balance remaining. It has only php. 06.00 pesos left on it!! where did the php.467.00 existing load balance gone.

1397 maricel m. valencia   (11 April 2016 9:11 AM)
i want to ask i cant enter the password of our wifi its user and the password is user what happen?it declare authenthic what is it

1396 Belle   (05 April 2016 4:40 PM)
hello, I want to inquire about why our bill increases to 1k plus. We paid our bill last march 2016 and now we receive a bill for april. Now, my question is why do we receive a higher bill?

1395 benjielyn delacruz   (05 April 2016 8:07 AM)
Hi,Great Day!
May I ask if they have any problem today with your network Globe,because I cannott receive any incoming messages and call.
Thanks..
Regards,
Benjielyn

1394 angelie torculas   (02 April 2016 11:05 AM)
Do you globe signal in lisbon portugal? My husband can't use his roaming sim. How can he use it? How to roam his sim there? Please reply.. thanks

1393 Dante Pamintuan   (02 April 2016 3:00 AM)
My postpaid other phone 09175864825 was stolen here in Paris

1392 Nissly   (01 April 2016 8:40 AM)
can i used my old no. if that no. was already gone??? because that no. is very important for my job hunting purposes. please advice.

1391 ronalyn i. torrres   (31 March 2016 1:07 PM)
Hi! Just need to follow my account on my tattoo bundle cuz its been more than 48hrs. And i dont still have my landline number.. kindly response

1390 FRANCESCA CAMILLE ALFARO   (31 March 2016 11:28 AM)
KINDLY CHECK INTERNET CONNECTION UNDER ACCOUNT NO. 852875977

THANKS

1389 Rosana Aberion   (31 March 2016 9:24 AM)
how can i view my billing

1388 Math   (31 March 2016 6:56 AM)
good morning! We request to change our unit of telephone we didn't hear the ringing of the telephone. Thank you

1387 Yang   (29 March 2016 9:03 AM)
Hi Good am! Just to follow up billing for our account

1386 jovenlibrea   (28 March 2016 2:44 PM)
i need to help an assistant for i request , my request is all about the upgrading my internet ..

1385 alphi   (26 March 2016 9:30 PM)
how will i be able to know my mobile number? the device does not give options for me to view it.

1384 Mary grace dungo   (24 March 2016 4:31 PM)
Hi. I need help assistant to customer services in gcash i don't know what number. Do I have to call 2882 is useless please help

1383 Henry D. Actub   (24 March 2016 6:00 AM)
The signal of my globe Tatto is very slow I can`t browse any video on youtube please fix this problem

1382 Jesus Garcia De Vera   (23 March 2016 7:23 PM)
hello. i just have my globe home broadband installed just yesterday, how can i replace my wifi password? please give me answer, thanks

1381 azzyiele   (21 March 2016 3:12 PM)
Why my free fb last for only one day yet i am registered in GOTSCOMBODD70. Give back my free fb promo.!!!

1380 Abapo Cecelio   (21 March 2016 11:20 AM)
hello..good morning...i can't call your customer service care, even i have 5 pesos load...why...?

1379 Abapo Cecelio   (21 March 2016 11:19 AM)
how can i activate my old prepaid no. please help me..

1378 janbernard manrique   (17 March 2016 3:13 AM)
I registered to Gosakto but un a few I have received a message that my load is already expired? Cab you back my load today Php70.00

1377 janbernard manrique   (17 March 2016 3:04 AM)
I register ed to this promo GOTSCOMBODD7
VALID UNTIL 7 days bit to day they say ha already expired?
Kindly back my load of Php 70.00

1376 Garry cioco   (13 March 2016 1:23 AM)
I want to upgrade my postpaid pocket wifi from 4gb upgrade to 5gb,

1375 Earl Lim   (12 March 2016 1:31 PM)
I would like to complain of the poor service of your network for almost a week. I have been contacting your hotline 7301000 for the past few days , but in vain. I also noticed that my load amounting to one hundred pesos was gone without any reason. I demand an explanation on this matter as soon as possible.

1374 Mark   (09 March 2016 6:26 PM)
if im registered to globe gounli promos, i can't do outgoing calls, and i cant recieve incoming calls, but i can text, and if i stop the promo i can do outgoing and i can recieve incoming.. whys that? can you please help me with this...?

1373 cielo   (09 March 2016 6:19 AM)
I try to registered to promo CA20 last sunday night (March 6,2016) then I haven't received any message from 8888 then When I check my Balance it become zero (0), then the following day March 7, 2016, I try again another promo of TM but seems no difference.. I received a message that the network doing their best to fix the concern regarding that, But I felt disappointed because since yesterday there's no any changes and yet your network become worst.

Please, Bring back my load this is my number #09056150464 and I hope you fix your network immediately or else many customer will lost.

1372 Mercy   (08 March 2016 8:08 PM)
I registered to promo GOUNLI50 last night, then this afternoon I received a text from 8888 saying, my promo expired. I tried to call all hot lines of Globe even the chat support online but they're so hard to contact. Please improve your service.

1371 conrad   (08 March 2016 3:22 PM)
kindly check your promo because last sunday night march 6,2016 i availed your promo GOTSCOMBODD70 valid for 7days but today 8888 texted that my GOTSCOMBODD70 has already expired? kindly do something i want my load back immediately this is my #0936-902-4350

1370 TINTIN   (08 March 2016 3:08 PM)
I registered yesterday afternoon GOUNLI500 valid for 1 month but what happen? 8888 texted me today morning " your prepaid load GOUNLI500 has already expired?" how come it happen? please do something i want my load back immediately and this is my #0916-743-3866.

1369 Carlo   (08 March 2016 3:06 PM)
I've registered for 30 days and after 2days 8888 says my promo expired and now I cant make calls and internet. Give me some explanation on this matter.

1368 Cherry B   (08 March 2016 1:07 PM)
Hey guys! Me and my friend registered yesterday with the globe promo GoTXT15 which is for 3 days, but 8888 texted us today that the promo expired today.. What's happening Globe?

1367 Paolo   (08 March 2016 12:34 PM)
Pls check you promos I register to gounli50 yesterday march 7 and on march 8 morning it expire. Ill forward the concern to national telcommunication if this will not be return back

1366 Malou Alejandro   (08 March 2016 11:45 AM)
Kindly check your promos, just availed yesterday( after lunch) your GOUNLI50-for 3 days. And to my surprise globe texted me today that its already expired. What a service. My number is 09266822685. Thank you.

1365 almah sumicad   (08 March 2016 10:35 AM)
Last night i register to GOUNLI500, 8888 replied that i was already registered in this promo but early this morning i have receive a txt informing me that my GOUNLI500 has already expired how come it was already expired this promo i valid for 1 month how can i claim back my load?

1364 Rjay Gallardo   (08 March 2016 10:23 AM)
Poor Customer Service...waiting for 20mins to talk to your customer sevice representative but still no one is available...

1363 Ma Venis Amorin   (08 March 2016 8:48 AM)
I just registered to unli50 yesterday! But why do i got a notification sayig that it is expired today and i cant text nor make a phone call at all!

1362 Gab   (04 March 2016 11:20 AM)
Few weeks ago our modem has been replaced. Globe says that it is an upgrade of their hardware or something. We received the email and texts from Globe. I thought it is an UPGRADE but as it turns out, it is slower than my old modem and it is ruining my business! Fix your connection or I will change my network.

1361 Rachael Paola   (02 March 2016 6:29 PM)
Hi ,
My name is Rachael Paola from Melbourne Australia and recently purchased an iPhone 5s from an Apple Store in Quezon City .
I was told the phone was locked but when I got home yesterday and put in my Australian sim I wasn't able to because it told me the phone is locked to my precious provider which was Globe .

I need to know HOW I can get it unlocked and what is the easiest and most efficient way of doing this ?
My cellphone number was +639272547319 .

The IMEI is 3592700688188000
And the FC ID: BCG - E2643A

Please contact me ASAP as this matter VERY URGENT.
My email is : rpaola@tpg.com.au

Thankyou .
Rachael

1360 erlyn rivera   (02 March 2016 2:49 PM)
good day.... im always waiting for a posting of my bills in my email but still i dont recieve any bills for alost 4 months and it is very difficult to pay without the bill payment....can you make it possible to send my bill on my email...thank you.

1359 Dinah Seloaa   (27 February 2016 3:05 PM)
I purchased your plan 299 globe tattoo broadband last february 25, 2016 at SM sta. rosa and waited within 24hrs to activate it. Before i leave your store they already set it up with my own pocket wifi.
Today, february 27, 2016 i tried to use the net and received text's from GLobe that saying they charged me worth 300 and to cancel it just follow the instruction from the text and i followed it then its a share-a-load message which is i never send a load to a certain no. and i still receive the same text please help me

1358 fanne   (25 February 2016 7:07 PM)
why my telephone mobile not activated until now am pay my bill feb 23 2016

1357 bernet marylin   (25 February 2016 4:45 PM)
Hello,
I live in France and I'm French. I bought an I-phone 5S as a bargain, IMEI : 352039065313274. Apple insured me it's not lost or stolen but it's locked by Globe Philippines. Can you unlock it and to what conditions ?
Thanks in advance for your answer,
Best regards.

Marylin Bernet

1356 yhilla despi   (22 February 2016 10:09 AM)
why is it that my plan is not yet activated.you told me it would only take 2 days

1355 Melvin Locke   (20 February 2016 2:16 PM)
Hello. Landline is not working today. Some men up the pole today. The account name is Elvie Locke Account # 833142254 Phone # 4010016. thank You.

1354 Angela Boyett-Camp   (18 February 2016 8:08 AM)
good morning, Globe. My Internet order number numbers was 19778296. Service Number 1001036476. Installed (Tandayag, Amlan, Neg Or) May 16 2015. I don't know the account number. My Tattoo modem keeps on dropping out, and the signal becomes very weak. Could you please advise and repsir.
Thanks,
Angela.

1353 Ruby Lozada   (16 February 2016 7:50 AM)
I would like to request for refund of overpayment for Accpount#47447976 and to be forwarded to pay Account# 96438063. My line has been cut since Feb 1st week and I paid over BPI online banking with acknowledgement # 00785 last Feb 5, 2016, Please assist asap and reconnect my mobile#09175875240. Thank you so much

Ruby Lozada

1352 Marilou Castanares   (15 February 2016 7:02 AM)
Hi,
Is there another way of getting through Customer Service? Our landline and internet at home is busted. We have gone to the Globe office to inform them and we were told that the technicians will come within 24 hours...that was over 3 weeks ago. I tried talk2globe chat and was given the same response. I am at wits end. Please help!

1351 gerald aldrin cueto   (14 February 2016 10:33 PM)
sir mam this is my acc no. 850734720 pls help me to repair my connection or send us your maintenance to the addres that indicate in your record..plz i need it asap..thanks for your concern

1350 Nikki ANn Lumasac Bihasa   (10 February 2016 2:35 PM)
hello po i want to follow up my handset iphone 5s which is under repair when can i possibly get it. they told me it is 1-3 months gosh..

1349 Bijan Arnwine   (04 February 2016 10:52 AM)
elderly father blocked all his phone numbers can you reset his phone his phone number is 011639777821246 we are in usa and can not reset the phone for him

1348 Donardo Peralta   (30 January 2016 9:46 PM)
hi globe. i just want to confirm when will you fix our INTERNET connection. i submit already the correction on my requirements. but still no INTERNET connection. its been already a week since you disconnect it. i paid 1599 for our installation... please.. fix it.. i want an explanation why still no internet connection

1347 Liezl acaylar   (30 January 2016 1:47 PM)
Have globe numbers 09165968657 and 09157061080. I used these as my roaming number now,siglan is lost. Can you please help me activate. I used these numbers enrolled to a very important transcations not to mentions here. Please, hoping for your immediate actions. My emai ad is amacaylar@gmail.com. Thank you.

Liezl

1346 reina eusebio   (30 January 2016 9:03 AM)
please help to fix my wifi connection

1345 Deo Sorrosa   (28 January 2016 9:50 AM)
Hi Globe,

I would like to inquire what store have an available Sony M4 unit?

Thanks,
Deo sorrosa

1344 Esteban C. Pascua   (27 January 2016 4:18 PM)
First concern:
I don't want to avail of your gadget care, thus, i don't want to be charged with any additional amount on top of my monthly charges of P999.00.

Second concern:
What is this additional charge of P50 for the statement or the statement fee, for same reason i don't want to be charged with it, you may email my statement to my email add indicated above.

Thanks and i want to hear feedback from you.

1343 andrew pinero   (26 January 2016 2:18 PM)
i paid my bill at western union porta vaga here in baguio last january 21, 2016 and has not been reflected. now i'm getting messages that i have not settled my bill and that it is already due. my globe number 09778551200. account number is 1027652468.

1342 Aika Andrea N. Serrano   (23 January 2016 12:54 PM)
how much is my bill

1341 Rose Marie Vergara   (21 January 2016 12:56 PM)
We can't use our internet and phone for almost a month now. Technician visited and told us that he'll update our service but noticed he didn't do anything. The connection gets worst as of this time. PLEASE HELP! Telephone # 032-401-9325 Acct # 840161584

1340 Baldeep singh   (14 January 2016 7:41 PM)
Can not call from landline to anywhere

1339 Sharyn Diaz   (08 January 2016 8:11 AM)
newly installed home dsl home broadband, cannot call from landline to phone, please help. Thanks

1338 Melody Marie C. Guzamn   (07 January 2016 1:08 PM)
How can I unlock my NDD?

1337 Pacita Armenio Manay   (30 December 2015 1:18 PM)
prepaid landline (7399079) no dial tone since last week, i'm residing at 632 f. blumentritt ext., hulo, mandaluyong city

1336 helen grace   (28 December 2015 4:17 PM)
please send me a installer to reset my wifi router

1335 helen grace   (28 December 2015 4:15 PM)
in just want to know about my globe tatoo wifi router ,how to reset due to default

1334 Aissa Aquino   (28 December 2015 11:13 AM)
Can you please check out tattoo home internet acct #855661620 under the name of Aissa F. Aquino.

1333 jocelyn   (21 December 2015 2:21 PM)
Hi,
i just wanted to ask how can i change the password of a wifi?

1332 nerissa g contreras   (18 December 2015 12:49 PM)
please check our globe internet, it is not functioning.

subscriber name: hazel neriz g contreras
no. -4034803

thank you

1331 Benjamin Adelino II   (16 December 2015 2:16 PM)
Just wanted to ask my account number to my home broadband. Thank you

1330 cha abad   (14 December 2015 9:00 PM)
We have been a customer of globe for a year, and we have had nothing but problems with guys, if you want you can chek our account, my email address is above if you really contact people. We have a 5mbps signed contract but right now when we try to do speedtest, it only gives us 1mbps, why?!! Am i the nly one who has a problem with your network?! We are paying for 5mbps by the way not for 1 or 2 mbps. We had this problem for over 3 weeks, but your customer service line couldn't even answer. Fix this.

1329 arthur alpino   (10 December 2015 11:14 AM)
i had an Iphone 5 and it has a Globe carrier.Just wandering why it it locked.please help me and appreciate it very much.

1328 Dianne Enero   (09 December 2015 2:22 PM)
Hi Ma'am/Sir,
please check our account,under my father's name, Lorenzo A. Enero. Our landline phone is not yet activated though the handset had arrived last December 1, 2015. Our bundle is the 5MBPS LTE internet with the landline phone. We also did not received our HOOQ activation code which they told us we should be receiving 24 hours after our line is installed. Please make a follow up on these matters. thanks.

1327 Lea rivera   (08 December 2015 7:22 AM)
Kindly check the account of maryjane soriano garcia,she is a scammer,she has many victiims

1326 Juanita De Mesa Sope   (04 December 2015 9:03 PM)
Peace! My son is in the U.S. his roaming was deactivated because he wasn't able to reply YES. How will he activate his roaming again.I was calling GLOBE SERVICE but no one is answering. Hope you can help me. Thank You!

1325 Darlene   (04 December 2015 6:01 PM)
Our retailer sim become undetectable by the phone. Unfortunately, it still has a balance of P270.14. What are we going to do now?

1324 aurelia campos aromin   (03 December 2015 8:09 AM)
Sir/madam, am trying to call with your free of charge using 211 and 2629 but answered me "your balance is not enough to make a call". please checkup ASAP please. Thank you

1323 aurelia campos aromin   (03 December 2015 8:06 AM)
Sir/madam good morning. Kindly please check up our globe landline phone because it is not operational since last week. I thought there was only a repair but until now we don't have dial tone. Thank you so much.

1322 luzy   (02 December 2015 0:13 AM)
hi..i want to how to connect internet in my house in laguna while im here UAE.

1321 jasmine bondoc   (01 December 2015 5:57 PM)
Hi, my sim card is locked and they're looking for a code to unclock it. I didnt even know why my sim card suddenly became like that. Invalid. Please advice me on what to do and where to get the code for my sim card to be unlocked.

1320 Johara   (29 November 2015 5:01 PM)
I would like to ask how to turn off the call baring . I was not able to send a text messeges since yesterday. I registered the GoTXT15 promo. Supposed to be it will expire tomorrow, November 30. Please call me. 09156271149

1319 clarice   (28 November 2015 9:07 PM)
To whom it may concern,

I subscribed to your globe promo today under GOUNLI20 but still my regular load is deducting when calling globe numbers and now can't call as my regular load already finished.
Why is this happening? what is the use of registering to your promo if your deducting regular load?

1318 JC Francs   (28 November 2015 3:09 PM)
My concern is about my load too. I have just bought a new globe sim and I load PHp50 in it. so I registered to NewGoUnli20. So I got the confirmation etc etc. on the next day received a notice that my load will expire so I try registering it again but it end up that my load is insufficient so I balance inquiry and found out that my load balance is PHp15.50 only.
So I just take it as if I may have only overused the load.
so I bought a load worth PHp50 and registered the same Unli promo. but this time it supposed to have a remaining balance of PHp30plus, sadly when I checked my balance I only got PHp9.50
SO What happened to the load? I don't know because even before the expiration notice came for the next whole day I DID NOT use my phone. SO BAD! I need an explanation please!!!

1317 josine l. ibanez   (28 November 2015 10:06 AM)
Gud am please fix our landline 4228106 since nov.23 no dial tone hoping for your soonest reply regarding this matter. Thank you

1316 Jan Ruel Galang   (27 November 2015 0:12 AM)
I took an absent at my work waiting for your technicians and I've waisted my time waiting for nothing. You will inform me? After how many days? Then I'll pay for those days without giving me what I'm paying for? If I won't having back my landline and internet connection this day, please disconnect my line. I'm tired of hearing your excuses about restoration issues. And I'm not paying for nothing. Thanks

1315 Tristan Figuracion   (21 November 2015 10:51 PM)
It is possible to change my 16gb iPhone6s plus to 64gb Iphone6s plan?

1314 Luchie F. Mamac   (21 November 2015 3:20 PM)
Good afternoon.. I would like to ask if what is the process for a reissuance of a company postpaid sim that have been lost but has been continuously billed. Hoping for an immediate response. Thank you.

1313 Noel L. Caliwagan   (14 November 2015 5:46 AM)
I already paid 190.00, but still my line is deactivated. your staff told me that two hours after my payment, my line will automatically be activated. What happen. pls. call me at 09088629934 for any thing to reconnect my line

1312 Jayric Tumon   (12 November 2015 9:31 PM)
Hi,
I was registered to GoSurf499 and it is suppose to expire on December 05, 2015 but when I checked on it, it is already gone. Can anyone check on this please? My number is 09176051728.

Thank you!

Jayric

1311 Rose   (11 November 2015 9:30 AM)
my concern is about the load..my officemate bought a load.. and she always experience that her load is gone example she bought a 100 pesos and after a minute or hour when she checked her load the amount is 40pesos.. My GOd is unfair.. please check that OK

1310 theresa kaw   (07 November 2015 3:10 PM)
since i dont have any signal i can not make a call to your customer service too using my phone.. i need my signal back. i am waiting for an important call.

1309 theresa kaw   (07 November 2015 3:07 PM)
good afternoon globe.. is your network signal unstable? my globe number can not send or receive text or calls for the whole day.. what can i do about this.. and can i go to the nearest globe store for my concerns? or i still need to call for your customer service that is not picking my call? thank you..

1308 kurt   (07 November 2015 11:05 AM)
Hi globe. I've reloaded my retailer sim but when I used to load my globe costumer, it always appearing "Check Operator Sevice" please help me. I dont want my load wallet go to waste. This is my email. kurt_06darelle@rocketmail.com

1307 pierce   (03 November 2015 10:56 AM)
My concern is i cant register to any of your promos and youve taken away 164 pesos of my load now i dont have any load to even contact your hotline numbers ..

1306 haro   (02 November 2015 3:49 PM)
...my 70 worth of load just got snatched. Called 808 (having 1peso left) still cant reach their customer service

1305 Susana A. Soriano   (31 October 2015 11:53 AM)
have been trying to fill out the info needed for my reference number. i tried it 5x but am told that the code is erroneous.

i called your hotlines but i am always directed to the site for ordering iphone6.

so how can you help me? i want to order a 6s plus.

1304 MhadzGutierrez   (31 October 2015 8:42 AM)
Get back my load.
I bought load this morning and i registering it to GoUnli25 but its informing me that my balance is not enough for the promo. When i checked my balance its o.oo. Where did my load goes?

1303 Jay   (29 October 2015 8:32 PM)
Hi there, I've been waiting for my promo response for almost 2 hours... please take an action immediately..,,,

1302 Roberto mercado   (29 October 2015 10:20 AM)
Hi is there a problem with your system. I cant register to A combo promos.. It always sent me msg that ive already registered multiple times.. Please response asap.. Need data connection very badly

1301 rachel   (28 October 2015 1:04 PM)
Good day!.. My concern about your SUPERSURF50, i registered unlimited surfing but i cant use it properly. Can you please fix it. It will end up later but unfortunately this service made me unsatisfied. Thank you

1300 arsenio deang jr   (26 October 2015 10:49 AM)
i just want to know my PUK number. my sim is lock by accident. thanks.... my number is 09179191359

1299 asuil   (26 October 2015 10:27 AM)
i cant use my unlimited calls ive called your hotlines many times but no one is answering

1298 Shian   (24 October 2015 6:52 PM)
Hi yesterday .. I regestered in gosakto for 1000txt ang 1000 mb but i cant use my mb i dont know why .pls fix it . And also i cant check my balance . I cant check the remaining mb left . Because it always processing. .

1297 tisay   (23 October 2015 3:22 PM)
customer service contact number for in case i got trouble with my sim

1296 tisay   (23 October 2015 3:21 PM)
If retailer sim is blocked? how can i retrieve it?

1295 maine   (18 October 2015 10:54 PM)
i can send a text message eventhough my promo is not yet expire! please fix

1294 Mhel A. decena   (13 October 2015 1:46 PM)
this is my globe prepaid 09063905531 i load it 300.00 pesos yesterday at almost 7pm and i registered at GS299 at the same time but no connection at all.

1293 Aljon S. Cariño   (11 October 2015 8:18 PM)
I registered an unlisurf promo just now, and because the confirmation was taking a long time I tried registering again for the promo. After a few minutes I received text messages saying that I'm registered in the promo. To my surprise, I received two messages concerning the confirmation. I then checked my balance and notice that the promo registered twice. What happened to the globe load watch?

1292 Ma. Cecilia Cristina   (11 October 2015 2:47 PM)
Mypuk prepaid simcard is pukprepaid, please help!!!!!

1291 Doug   (29 September 2015 10:11 AM)
You do not need to answer me. This is just for your information. Went to SM mall and went to globe store. I just got here from usa and wanted phone service for me and my wife (maybe new phones also). Guard told us window one then about 10 minutes later told us to go to different window. Waited and went to 2nd window and told they could not help us. He said had to go to window one so we went back there and waited. About another 10 minutes the guard gave us a number after everyone else even though we there for about 20 minutes already. We left and went over to smart and got great service. You need to review you customer service policies if you want to get more customers.. Have a great day

1290 Jan Andrei C. Espineli   (29 September 2015 9:22 AM)
Hi Globe!
I have a lot of issues regarding your service. First is about my mobile sim. When I avail the UTANG feature, they continually deduct the 12 peso for the feature although I only avail it once. It deduct my load three times. Next is about the internet plan we avail. The promo said it's up to 3mbps but since we avail it, it doesn't reach 2mbps. I hope you will response to this. Thank You.

1289 Rainfredo Luzano Jr   (28 September 2015 9:25 AM)
Hi! Please repair my globe Iine tel. Number 4848970 location Barangay Tapon 6022 Dalaguete Cebu Philippines. I m waiting 5 days not respond your company.. Please repair my globe line ... My contact no: 09277721392

Please reply

1288 Generose G. Belanio   (27 September 2015 1:36 PM)
Hi good day, i would like to make a report regarding my telephone line which there is no dial tone and my internet connection always got dc.accnt name is GENEROSE G. BELANIO, tel no. 033-509-8410.

Thank you.

1287 Marissa castro   (26 September 2015 9:46 PM)
What is the problem of my promo? Why i cant call?!!

1286 Marissa castro   (26 September 2015 9:44 PM)
Im registered n GoSakto promo..100txt to all networks and unlicall to globe/tm.,the problem s i cn text bt i cnt use my call..2consecutive promos but it didnt work..i hope u cn gve action on this problem..thank you

1285 PAUL M. DE LEON   (26 September 2015 8:32 AM)
I HAVE BEEN EXPERIENCING THE SAME PROBLEMS SENT TO YOU BY OTHER PREPAID SUBSCRIBERS. WHAT ARE YOU DOING TO IMPROVE YOUR SERVICES? IT SEEMS THAT THE COMPLAINT OF YOUR SUBSCRIBER FELL ON DEAF EARS OR WE ARE JUST A DROP IN THE OCEAN OF CUSTOMERS? YOUR COMPANY IS NO DIFFERENT FROM OUR GOVERNMENT! FULL OF PROMISES NO ACTION BEING TAKEN!

1284 lexine lumbera   (25 September 2015 3:54 PM)
i cant use my unlimited calls ive called your hotlines many times but no one is answering

1283 donnapangilinan   (25 September 2015 12:31 PM)
Hi Globe!

I have same issues

1ST ISSUE:
1269 Joy Labrica (08-September-2015 4:35 PM)

Why does my Globe Prepaid load is been continually deducted even if I am on unlimited promo like unli call and text and a surf promo? And then when I text on a regular text or a text without a promo the load that has been deducted to me is 3php each text. Even on a single "Hi" text message 3php has been deducted automatically. This is so frustrating! I hope to hear a response from you as soon as possible. thank you!

2ND ISSUE:
1268 azx (08-September-2015 1:40 PM)
this is bad, i try to call the customer service hotline i thought it was free. but when i tried to call after i check my balance is zero. I am so disappointed!

WHAT HAPPEND TO YOUR SYTEM I HAVE P2 BALANCE BUT I CANNOT CONTACT YOUR SERVICE HOTLINE IT SAYS "YOUR LOAD BALANCE IS NOT ENOUGH TO MAKE THIS CALL IF YOU LIKE TO CONTINUE THIS CALL YOU NEED TO HAVE AT LEAST P1.00 BALANCE AND DIAL 808 FOR COSTUMER SERVICE ASSISTANCE IF YOUR LOAD IS LESS THAN P1.00 DIAL 804" BUT I CALLED TO YOUR HOTLINE NUMBER REPEATEDLY BUT THATS THE ONLY THING I HEARD FROM MY CALLS.

Please fix this issue YOU ARE SO UNFAIR!!!!!!!!! WHAT'S THE USE OF YOUR UNLIMITED CALL PROMO????? THERE'S NOTHING LEFT ON MY LOAD BUT P2!!!!!

1282 Brian   (24 September 2015 11:45 PM)
hi i will be moving from canada to san carlos city negros and would like to know what data service i can get.LTE 4g 3g ?

1281 Brian   (24 September 2015 11:42 PM)
hi i will be moving to san carlos city negros from canada. i would like to know what data service i can get in san carlos city, 4g, 3g ?

1280 Mona Bacani   (24 September 2015 11:33 AM)
Hello Globe,

This is been frustrating, I keep putting Balance to my globe number and not takes 15 minutes and its all disappear my balance that all i have only is the ringback tone that i knew every 15 days is 15 pesos charge for that. my 100 peso load is just zip for a minute and its all gone. I register promo as well but can't used it, keeps dropping for every 20 seconds. This is really a pain and pure rubbery. It wasn't like this before but currently few months having this issue and bloody hate it. Can't keep regular balance as its just disappear and if going to register for some call and text promo of you guys is can't use it.

Thank You,

1279 melanie achas   (22 September 2015 9:32 AM)
Dear Globe,

DNS SERVER is not working. Please help and thank you.

1278 Suzette Rivera   (21 September 2015 7:54 PM)
Hi Sir/Ma'am,

Just asking lang po...nagpainstall po kami ng globe plan 1499 kanina lang ,may sinend po sila na activation codr for HOOQ pero nung nagreregister na kami ngayon ay "Broadband Account is expired.Ano po ang need namin gawin para makapagregister?

1277 Sonia santos   (18 September 2015 5:17 PM)
Dear Sir/madam


I would like to follow up ,my activation for my roaming because i am here on my destination but but didnt receove any text or confirmation for my roaming thanks

1276 Monina Pangilinan   (17 September 2015 6:58 PM)
Dear Globe, Our landline has no dial tone since for two weeks,I hope you can help us as soon as possible because we use everyday our landline.Thank you for immediate actions.

1275 analiza lapina   (15 September 2015 10:41 AM)
hi mam,

can you send the prices list of you promo and plan with the cellphone.

thanks,
analiza lapina

1274 StephSt Lumen   (13 September 2015 1:00 PM)
Dear Globe,
I would like to ask if there is a possibility that my blocked sim card may be recovered even I lost my PUK.

1273 Maechel Prodon   (13 September 2015 8:12 AM)
Hello!

Just to inform you, i already disconnected to your plan. why i still have this existing bill???

1272 maryann wesrhouse   (13 September 2015 7:00 AM)
my husband passaway whih globe knows this my son law Jason cowell wants to take over the policy on jasmine marie rossi and they need to let him I cant afford this anymore so get in touch with Jason cowell at 757 353 1220 in Virginia beach he will be ready to fill out forms or any other information

1271 jimmy pangan   (11 September 2015 8:01 AM)
can you disconnect our wifi the acct name is jose pamandanan pangan

1270 Irene mae Ariola   (10 September 2015 8:03 AM)
Why I cannot received any text messages even I try to text my # for so many times ..

1269 Joy Labrica   (08 September 2015 4:35 PM)
Dear Globe,

Why does my Globe Prepaid load is been continually deducted even if I am on unlimited promo like unli call and text and a surf promo? And then when I text on a regular text or a text without a promo the load that has been deducted to me is 3php each text. Even on a single "Hi" text message 3php has been deducted automatically. This is so frustrating! I hope to hear a response from you as soon as possible. thank you!

1268 azx   (08 September 2015 1:40 PM)
this is bad, i try to call the customer service hotline i thought it was free. but when i tried to call after i check my balance is zero. I am so disappointed!

1267 Jacklyn Magsayo   (08 September 2015 11:10 AM)
Hi Globe
My Globe tattoo pocket wifi is not working. I just purchase it last August 8 almost 1 month and 1 Month without Connection. Repair it now please 
This is the number of my Pocket wifi (09771403570)

1 2 3 ... 7 8 »