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Globe Customer Service New Contact/Hotline | Phone Number
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For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.


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Globe logo - "abot mo ang mundo"

Globe Customer Service New Phone number: 027301000

The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).

You can also contact Globe at the following hotline numbers:
  • 211 or 2629 - using Globe Mobile Phone
  • 173 - Repair (using Globe landline/telephone)
  • 02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
  • 171 - toll-free from any Globelines
  • (02) 919-8888 [Luzon]
  • [032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
  • talk@globetel.com.ph

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 12071 2 3 ... 79 80 »
1207 Vivian m. Bonito   (19-May-2015 11:31 AM)
Landline no. 7990920 and acct. no. 848759619 no wifi signal for service . ASAP thank you

1206 Deborah Magmanlac   (17-May-2015 5:54 PM)
I would like to ask why is there no dial tone for our landline, with number 414-1559. Our line has been disconnected last May 11, yet we already settle our bill and was reconnected again. But for some reasons, our landline is still not yet in service. We we're advise that it would be fixed after 8 hours, yet up to now, it is still no dial tone. I would like to know the reason behind, and asking for your assistance because it really brings hassle to us. Hoping for your immediate action to this.

1205 Pedro T. Tiro   (15-May-2015 4:59 PM)
I would like to follow up our globelandline/internet we already made payment last may 10, 2015. Your customer service agent called us last May 7, 2015 to pay at least 1,500. Then we pay 2k but until now the line not yet restore? this is the account no. 853830400 and telephone no. 02-9451039. Its almost 1 week. very slow action from your side.

Thanks.

1204 account 601561890   (12-May-2015 1:23 PM)
good day.
We have not been receiving our monthly billing Statement of Account no. on time and we are being charged for late payment.
and beside for late billing statement our signal is very poor.
could you send a letter to why we didn't have our monthly billing statement on time/per month?
the account we're using is at 6032moalboal, cebu

1203 cheryll   (12-May-2015 12:50 PM)
good day! I would just like to ask why globe keep stealing my remaining load? I can't keep any amount of load, even 5 peso balance load will automatically turn to zero balance. How come? Paki ayos naman po,

1202 Lynus Jammil   (11-May-2015 5:08 PM)
Good day! I'm a globe prepaid user, just like my family. So here's the problem. My aunt and grandmother always subscribes to IMMORTALTRIO, that costs 25 pesos. Sure they'll receive a message confirming that they are registered, BUT whenever they text or call, it uses regular load. It doesn't consume the package. Do you have any idea how much money we've wasted already? Why is this even happening? PLEASE FIX THIS.

1201 william campbell   (09-May-2015 9:25 AM)
good morning,! im living in expat pajac lapu-lapu. how come my telephone line has no dial tone. I cant use it. it was starting trouble yesterday until now. can u do a favour for this? I pay already in advance for this month. how come globe always trouble? last week my internet is not working and it had fix your staff already. and now, my telephone line has no dial tone. please do it favour as soon as possible. I have an account there 846263890 and the name is renee rose enriquez tandogon. thank you very much!

1200 Kristan   (08-May-2015 11:20 PM)
I loaded my CP with 50 pesos. After an hour I register to superfb50. Theres a text message coming from 8888 says that i dont have enough load to register to that promo even if i didnt used my load on texting or calling or surfing. Why is that happening ? This is not the first time that happen to me. Please act immediately. I want my load back. Thank you in advance.

1199 liza   (06-May-2015 1:59 PM)
ask ko lang po, kung bakit talamak ang bintahan ng mga unit ngayon from globe kasi mga clients ngayon from agent may bumibili ng mga unit nla kaya karamihan ay hindi na nag babayad ng monthly bills nla. gusto ko sana mag plan ng globe kaso, hindi pwede kasi gusto ng mga recruiter na sila ang bibili pagkatapos erilis ang unit from agent sana bigyan to ng action ng globe

1198 Cherrie   (06-May-2015 10:23 AM)
I have not been receiving my Innove Statement of Account no. 844101554 on time and I am being charged P50.00 for late payment. Is this a scam? The last billing I received thru my email was for the period covering Feb 16 to March 15, 2015, Bill No. 40. Please act immediately.

1197 maria lea d. perez   (01-May-2015 6:34 PM)
what happen to our signal its very poor, please do and make some action regarding with this matter asap. thank you!!!

1196 maria lea d. perez   (01-May-2015 6:30 PM)
what happen to our signal its very poor. please make some action or else we will change our internet services. thank you...

1195 Cams Jordan   (29-April-2015 5:48 PM)
Good afternoon, I would like to ask why my sister's roaming number is not active?

1194 Kenpoi Juliano   (27-April-2015 12:45 PM)
What happen to my pospaid plan?still not active.3 days ago since i got my plan

1193 Reah   (26-April-2015 9:34 AM)
Hello, good day! I would just like to ask why globe keep stealing my remaining load? I can't keep any amount of load, even 5 peso balance load will automatically turn to zero balance. How come? I just have this new number and it keeps on stealing my remaining balance. What can you do about this?

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