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Globe Customer Service New Contact/Hotline | Phone Number

For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.

Globe Customer Service
Globe logo - "abot mo ang mundo"

Globe Customer Service New Phone number: 027301000

The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).

You can also contact Globe at the following hotline numbers:
  • 211 or 2629 - using Globe Mobile Phone
  • 173 - Repair (using Globe landline/telephone)
  • 02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
  • 171 - toll-free from any Globelines
  • (02) 919-8888 [Luzon]
  • [032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
  • talk@globetel.com.ph

Do you have any concern with Globe?
This article was written by under the Directory category. It has been viewed times and generated 1446 comments. The article was created on .
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Total comments: 1443
1443 Jodie   (20 July 2016 2:16 PM)
Tanong kulang po Sana, kung magpalagay po ako ng global line sa bahay nmn kasama na po Yong wifi mag kano ho ba? Ilang weeks po ba matapus? Sa sagay City, Negros Occidental po ang place namin.

thanks. 05172

1442 Roger Landry   (14 July 2016 9:12 AM)
Would like to discontinue praper or direct mail, and Use my e-mail for information and Billing, since i have not recieved a billing for over three Months?? thank you, capt Roger Landry.

1441 HENRY C. CANETE   (14 July 2016 7:41 AM)
Dear sir,

I would like to ask help from your office. I have a friend and his name is ROEL REYNES. He has Globe landline and he is residing at Corodova, Cebu.

Can you give me his landline?

I am his officemate before in General Milling Corporation.

Thank you.

Cell No. 0927-427-4428

1440 carlo   (12 July 2016 8:19 AM)
hi paayos naman po yung linya ng telepono dito sa paramount synergy maritime services inc.kakabayad kulang po kasi nong july 10, 2016 salamat po

1439 Nick Michael Garbanzos   (05 July 2016 10:52 AM)
Hi, could you help me about 3rd party subscription?This 2656 KonsultaMD charged me P60 per month.Can you deactivate this subscription please.It cause me trouble every month of my load.I'll wait for your feedback.

1438 Romel Abaya Casamina   (03 July 2016 9:06 PM)
Good day!

I have my sim post paid plan but I am already out of the country.
I had tried to go to globe before I leave but I dont have bill yet as per them. And asked if i can have someone to decativate it they told me yes but now they are not deativating it. What can I do and how will I do this.

1437 marietta olivo   (03 July 2016 6:26 PM)
i have to complain regarding globe international roaming. i register my no. 09062311322 for roaming last june 29. it said that a txt message will be sent the following day upon arrival to the country of destination. i arrived saudi arabia june 30 but my phone is not yet activated until now. if i just knew that globe is always like this service is not good. i prefer smart for my roaming.

1436 Hanna   (30 June 2016 4:44 PM)
Hi bakit po hindi ako maka tawag sa tm users kahit naka unli call ako sa globe and tm for 7 days please I need a respond asap kailangan ko po kasi ma contact yong friend ko and tm user siya salamat

1435 manuel   (30 June 2016 1:25 PM)
09163980104 po ang aking number ask ko lang po kong active pa ba siya kasi di na ko nakaka receive ng txt and calls. nasa phone ko naman sya di ko inaalis, minsan lang kasi ko mag load. ma active nyo po ba ulit. paki active naman po

1434 Arlene   (30 June 2016 8:42 AM)
Hello, pwede mag reklamo. nag load po ako ng regular 20 pesos sa globe number ko 0915-537-8787 tapos naka unli na ako ng unli20 which is call and text unlimited pero nung natapos na ako naka pag unli. hindi ako makatawag pero maka pagtext naman ako. anyare?? corrupt yung load ko na 20pesos lang?? pakisagot

1433 Alan paul mirasol   (29 June 2016 1:25 PM)
How can i retrieve the account number of my tattoo broadband. I cant pay my bill. Please help

1432 george stoll   (25 June 2016 7:15 PM)
account 857945198. It has been a week or so now and the wi-fi continues to be very, very slow and at times doesn't work at all. When will this issue be resolved and why do I have to pay full price when I don't get full service? Please advise asap.

Mr. Stoll

1431 jorge   (24 June 2016 11:33 AM)
parang internet din ang slow, affordablecebu.com ito hindi globe..

1430 elizabeth   (24 June 2016 6:10 AM)
hello, concern ko lang problem ko. june 23 around 10:36pm nag register akosa supersurf200 good for 5days then siguro mga 30mins ko plang sya nagagmit may nareceive akong text na 0 na daw ung mobile data allocation ko, as long as i remember ung niregister ko is pang 5days so howcome na wala na kaagad akong mobile data? so parang nagsayang lang ako ng 200.00 for nothing? anong klaseng promo nyo yan? mag iintay ako sa reply nyo and ayusin nyo yung mobile data ko. nagbabayad ako ng tama para makaavail ako ng promo nyo. im sorry for being rude, di ko kasi deserve yung nangyari sa mobile data ko. if possible pls contact me sa NO. ko 09054198188. ASAP! thanks.

1429 kyla   (21 June 2016 10:42 PM)
my internet connection still too slow . and globe agent told that will repair it , but till now did not do why too slow to assist this ? too poor connection , i will report this to DTI if still not assist my connection ,

1428 Ramon Dollesin   (21 June 2016 9:46 AM)
It almost 3 weeks, since May 28, 2016 we dont have a dial tone, I tried to contact customer service hotline but it just ringing & ringing and without any response. Please kindly assist me in my concern.. account number. 709276370, tel no. (054) 721-24-64

1427 Raquel N. Grande   (19 June 2016 1:04 PM)
good day! i just want to ask how to change password in my wifi internet..thanks

1426 bench1964   (10 June 2016 1:09 PM)
My internet and landline connection has been down since monday. pls follow up restoration of my connection. I have been calling your hotline since then, but no action yet. I also want a rebate on my next billing. Please make your services better...

thank you

1425 jessilyn climaco   (07 June 2016 4:26 AM)
please advice what to do i can't use my wiffi,, the router is on but all devices cant connect,,we still have internet because we connect directly the laptop to the router...please check our internet wiffi connection my account number is 856409195.

thank you.

1424 Robert   (03 June 2016 9:57 PM)
What happened to Gounli500. I registered but it is low connection. Every time i open the fb or messenger. NET WORK Error.

1423 virginia   (03 June 2016 8:57 PM)
hello i've already a internet connection last april 30 and runs for 3 days then the connection was getting slow and as of now i started speedtest unfortunately it has 0.97 mbps and the speed test runs slow.. please clarify thanks

1422 Camilo Lopez   (03 June 2016 9:13 AM)
I would like to continue to use my Globe Plan which number 09173128169(account number 98223307) and to be finish on contract this coming June 17,2016.
Please let me know on how i can do to continue my number.

Thank You,
Camilo Lopez

1421 Camilo Lopez   (03 June 2016 9:06 AM)
I would like to continue of my globe plan 599 a month which is finish contract on this coming June 17, 2016.Please let me advice on how i could do so that i can continious use my number which is 09173128169.I'll try try to contact the hotline but no one can answered my calls.

Please response emmidiately.

Thank You,

Camilo Lopez

1420 nessy suaner   (02 June 2016 2:14 PM)
hi i received my unit last may 27, 2016. but until now i can't use still no signal for my plan this is my ref. at my sim 4152 4530 1001 0533 ..please i really need it now ..thank you

1419 Love faith Lauron   (02 June 2016 7:31 AM)
Hello,i already pay my bill yesterday but then until now,my line isnt connected yet.i already called 211 and request for reconnection but then nothing happen.i want to talk to a globe personnel but i dont know how.please i need my connection badly.

1418 adrian peter bernardo   (31 May 2016 8:37 PM)
My globe sim card cannot call other sim number what happen

1417 Chique F Lopez   (27 May 2016 11:18 AM)
please send me account number ko sa globe tatto kasi di ko alam kung paano magbayad at alamin ko ang balance ko ,, paki send sa email ko, naghihintay ako

1416 Lina A. Lauron   (27 May 2016 10:08 AM)
Since the other day, we have no internet connection as well as dial tone to our globe landline under account number 853846550. thank you and hoping of hearing from your end as soon as possible

1415 Janette   (27 May 2016 7:14 AM)
I need help to re activate my gcash i forget my password

1414 Dana Cadang   (24 May 2016 11:45 AM)
I need to help an assistant for I request , my request is all about the Iphone Plans

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