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Globe Customer Service New Contact/Hotline | Phone Number
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For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.

Globe Logo
Globe logo - "abot mo ang mundo"

Globe Customer Service New Phone number: 027301000

The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).

You can also contact Globe at the following hotline numbers:
  • 211 or 2629 - using Globe Mobile Phone
  • 173 - Repair (using Globe landline/telephone)
  • 02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
  • 171 - toll-free from any Globelines
  • (02) 919-8888 [Luzon]
  • [032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
  • talk@globetel.com.ph

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend.
Total comments: 11761 2 3 ... 77 78 »
1176 Mira Punio • 11:39 AM, 25-January-2015
I cant contact 211 so i tried 2629 you said its free but what happen to my balance from 10 to 3.50php??
1175 aj smith • 8:19 PM, 02-January-2015
no connection since christmas day what happen globe? might just switch to smart mydsl
1174 Analyn Precilla Rey • 10:55 AM, 25-December-2014
pls asap
1173 gadlash • 5:47 PM, 18-December-2014
globe's field men are noncommittal to their work which is so awesome. they're just like stare at the problem run some few test that doesn't make any sense. LoL way to go pro!! Often times they knew the problem isn't on the field so they just say crap to make you feel better but for those who know I mean we just kinda run a long to the story, scratch and say what the hell!
1172 gadlash • 5:23 PM, 18-December-2014
residential account in Dumanjug cant browse any site at all
1171 Gad Lash • 5:18 PM, 18-December-2014
My friend Im writing as if im talking to my friend.

experiencing lame connection in Dumanjug area. Ping 300ms, fluctuating bandwidth, slow browsing and expectin more other things. oh yeah one more thing residential accounts cant even browse any site at all but. . .
1170 Gad Lash • 11:17 AM, 18-December-2014
Hello I'm from Dumanjug. . . .

WTF globe this is the third day already ,why lump the business account with residential account, ping 260ms come on! did I not pay for 15mb? I reported this already, low latency and non fluctuating connection is an important thing. Fix this demn it! I do not get any rebates from this and you charge us whenever we forget to pay the bill on time. . . What's happening in customer service hotline I hardly get to talk to them in this month of December?

Its Near Christmas and I'm having lame connectivity. I regret that I gave an 8 to your survey.
1169 Royal Pain • 1:32 PM, 12-December-2014
Our Net connection too is very slow.
1168 coolalligator • 2:50 PM, 04-December-2014
what is wrong with GLOBE? my WIFI gets disconnected everyday for 5 -6 hours! Everyday! That is totally unaccecptable! You guys need to do better that that! I pay for connection and your job is to make sure i have one! If you can't handle it then let someone else in that can do the job! You is why we still look like a 3rd world country! my phone is 2807429 panabo please fix it! thank you
1167 Mercy Muriel Santos • 9:43 AM, 26-November-2014
hard to contact your costumer service.. daming advertisement.. it consume time.... just want t complain my landline number.. no outgoing calls.. only in coming calls my landline number is 3695865...
1166 mervin_ice • 3:18 AM, 23-November-2014
Hi, just want to know if your Mambaling Cebu branch is open on sundays and if, what's its office hours.

thank you.
1165 Mindz Mants • 9:23 AM, 20-November-2014
Good morning, I have again paid yesterday an amount of P699.00, 599.00 0f which is for my due balance with additional P100 as charge per your instruction for calling globe on Nov. 18, 2014. you promised to reconnect my line 2hrs. after we have talked but still no connection. Today is the 9th day without service. i'm hoping against hope that your office knows how to fulfill promises and I will not not be charge of services not enjoyed. I need your urgent reply. Thank you..
1164 Ermalyn Burgos • 0:50 AM, 20-November-2014
mam sir please check my internet.. the connection is very slow. My application for internet is 3mbps now 1months past there is 1 mbps or 2mbps only!!! what happen? low connecting facebook and other online games very slow and i got disconnection when i played online games! All have problem..
1163 Mindz Mants • 11:30 AM, 18-November-2014
Good afternoon, will please reconnect my sim globe plan which you cut on Nov. 12, 2014. please be informed that have already settled my account on Nov. 10, 2014 with the following transaction details:
Order No.: GTB 824267856
Transaction ID: TO 170385400
Transaction Date: Nov. 10, 2014 2:32:50PM
Transaction Amount: PHP 619
Payment type: credit Card
Product description: Globe payments

In this regard please reconnect your services ASAP! Thank you.

1162 Chaynille Grace Navarez • 8:07 AM, 01-November-2014
Pwd makahinge ng contact number ng outlet ng globe sa sm southmall . magpapaplan kasi ako Eh . My katanongan lng ako . Or Just text nalang po sa number ko eto po 09358230245 Thanks :)
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