Globe Customer Service New Contact/Hotline | Phone Number
||admin · 296059 · · 28-June-2013|
For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.
Globe logo - "abot mo ang mundo"
Globe Customer Service New Phone number: 027301000
The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).
You can also contact Globe at the following hotline numbers:
You can also contact the following 24-Customer Care Hotline Number:
- 211 or 2629 - using Globe Mobile Phone
- 173 - Repair (using Globe landline/telephone)
- 02-730-1000 (using Globe landline/telephone)
- 171 - toll-free from any Globelines
- (02) 919-8888 [Luzon]
-  410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
Do you have something to say? Say it in English. Don't spam. Don't use offensive language. Write as if talking to a good friend.
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Ma. Cinderella Mendoza (07-March-2014 10:30 AM)
1. Cant access for my balance inquiree.. Of my 499 postpaid plan with cp no--09178851568
2. Cant pasa load to my other globe no. Y?
Rhien Sanchez (06-March-2014 10:58 AM)
i have a concern regarding our globeliness in our office. The signal is low we're using 10mpbs is there possible we can upgrade it to more faster signal. And another thing our globe lines phone is not functioning, is there anything we can do on that. please give us a feedback regarding this matter.
thank you and God bless.
jacob (05-March-2014 10:23 PM)
somebody text me an offensive word but i don't know who's the owner of that mobile number.
how can i trace mobile number? please give me instruction.. thanks and God Bless
lechz (01-March-2014 12:39 PM)
Meron po kami problema dito sa landline namin (488-9508) dito sa Cebu, 2 days na kami wlang internet at dial tone,,pumunta na kami sa pinakamalapit na branch dito pero ini refer po kami sa Manila branch, anong nangyari poh dito? Mag turuan lang po ba sila kung sino mag ayos ng problema ng mga customer?? Pls lang poh ayosin na ninyo ito ang serbisyo nyo para din nmn to sda inyo..
Norman Brigoli (28-February-2014 1:30 PM)
To whom it may concern;
May I know the SMS gateway of globe?
Thanks and Best regards,
ardel de ocampo (25-February-2014 11:01 AM)
All of us in the family are TM subscribers; however just recently, we have unwelcomed experiences regarding your services. My son, my wife, and myself (except for my younger son) have the same experiences just recently; we receive numerous advertisement coming from 4-digits number then, we usually find out that several pesos were deducted from our load.
I believe that you have the power to stop those advertisement yourself, since this is your system, this I believe will better improve your services. I think it is not wise to continue patronizing your services if we will continue experiencing these problems; although the four of us uses Globe-TM
I hope your company can act upon this concern
Mr. De Ocampo
Rey L. Cabungcag (24-February-2014 6:36 PM)
I am a postpaid subscriber with unpaid obligation of at least P 12,000. I received recently a text message from your end that I may avail of the installment scheme to settle my account in three months time. May I ask therefore if my line can be reconnected after the first payment? This in turn is an appeal that I may be considered in this tough economic times of mine.
morshie (24-February-2014 1:05 PM)
nag-subscribe po kami ng Globe Tattoo w/ landline phone last Feb.13 and until now,hind pa din activated ang landline. it is still appearing "Limited Service" pa din.tsk
grabe (23-February-2014 1:37 PM)
Globe's request for availing the promos in broadband: too many requirements especially the requirements that is "the capacity to pay for 5mb plan for P2299? "
I say, I pass the requirements yay! feeling sorry for those who dont have the capacity to pay. Been paying the right amount its just globe cant keep their crappy service so for that they give rebate. Theres this thing I prefer most that is "Im not receiving what im paying for." so I too have requirements for globe I expect flawless internet connection so if I we're to pass judgement, globe fails.
grabe (23-February-2014 1:13 PM)
Febuary 14 slow browsing, bandwidth below 60%. Feb 15 no dial tone and no internet connection. Feb 16 intermittent internet connection feb 17 & 18 same thing. Feb 19 fully recovered. Bill is P899 (usually 2299 for 5mb)
The next week Feb 22 slow browsing bandwidth a bit low. Feb 23, 3am no internet connection and telephone's dial tone gone haywire, this 7:35 am there"s internet connection but then bandwidth is same as no internet connection cant even open the site for speed test (O_O) , ping reply is awesomely dissapointing.
I dont know what the problem is but its either globe's technical team that is assign in Dumanjug,Cebu or its just the network devices here that needs special attention. Last year they asked for a survey and gave them the highest number in all categories coz they replaced the old islacom cables (thought it was the main problem for frequent disconnection coz after being replaced, for two months passed its been flawless) but now i know globe is a piece of crap in maintaining their service.
Sosad (20-February-2014 10:00 AM)
Too many complaints, globe don't give a damn bout this connection issue they just gonna say "we gonna fix it"and still the connection issue remain poor as hell..well like this guy said this is PH what do we expect.. so sad..
iam paying good..but the service they giving me is crap.
PS:Greed will lead you to you're downfall
eric john castillo (17-February-2014 4:54 PM)
hi, pwede po ba pa send sa email ko ng mga billing for january 2014 pls.
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