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Globe Customer Service New Contact/Hotline | Phone Number

For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.

Globe Customer Service
Globe logo - "abot mo ang mundo"

Globe Customer Service New Phone number: 027301000

The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).

You can also contact Globe at the following hotline numbers:
  • 211 or 2629 - using Globe Mobile Phone
  • 173 - Repair (using Globe landline/telephone)
  • 02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
  • 171 - toll-free from any Globelines
  • (02) 919-8888 [Luzon]
  • [032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
  • talk@globetel.com.ph

Do you have any concern with Globe?
"Globe Customer Service New Contact/Hotline | Phone Number" was written by under the Directory category. It has been read times and generated 1620 comments. The article was created on .
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Total comments: 1620
1620 fe   (20 May 2017 7:35 AM)
bullshit your customer.service sucks walang signal sa cebu

1619 Rachelle Hon   (18 May 2017 9:53 AM)
Good Day!

Tanong ko lang, bakit ang hina ng signal ng globe dito sa LRT line central terminal. Almost 1 month na. Ano ba talaga problema? Hindi mapakinabangan lalo na pag emergency.

Hoping for your immediate action.

Thank you.

1618 florabelle amasol   (12 May 2017 10:22 PM)
I requested for transfer of my internet connection, and I was asked to pay my bills which I did. It has been more than 3 months and my line has not been transferred and reconnected yet. worse of all, i am billed monthly even though the line was cut off and has not been reconnected yet. help..

account# 859568901
landline # (82)3271400

1617 Meldy Grace   (12 May 2017 3:04 PM)
I fulfilled my Globe wifi contract and now I just want it shut off. Globe will not shut it off after two months and I have dated messages showing where I need it shut off right away. Is this some sort of fraudulent practice intended to entrap a formerly loyal customer? Please shut it off and go away. Account number is: 861165572. I will not be paying you another piso ever so SHUT IT OFF !!!

1616 elaine valmoria   (02 May 2017 9:47 AM)

I am writing to express my dissatisfaction with the internet connection provided by your company in my area.

I would like you to send a team of trained technicians as soon as possible to resolve this issue.

Expecting a prompt resolution.


1615 christian   (29 April 2017 10:42 AM)
Our internet connection in office is too slow for our work.We need your cooperation to solve this problem.


1614 Kyra Baroma   (27 April 2017 12:48 PM)
Hi! Good day!
I have been having chappy lines since last week. Could ypu check on my account. Thank you

Landline number: 02 4370872

Looking forward for immediate response.
Thank you

1613 manny   (24 April 2017 10:03 AM)
Dear Globe Telecom,

Good day,

I just trying to make a call with your customer hotline, but when i try to type our account number the operator said that our account number is invalid even though our landline number. i am trying to reach my concern about our static IP address with our Globe Broadband. We are paying our bills every month.

Account number: 857516620
Landline number: 704-2845

thank you,

Looking forward for immediate response.

1612 Norman Eduard A. Adalid   (23 April 2017 1:01 PM)
Hi! Can I ask for a follow up service? I asked your globe technicians to upgrade our internet from 1mbps to 20 mbps last monday, april 17, 2017. Address is Sitio San Jose, Bais City, Negros Island, Philippines. Our account number is 847800150. I tried to reach you from our telephone but It doesn't ring, it is not broken for I tried to call a friend from it and it works fine, it's 02-730-1000 right? still no ring, don't know what to do. Please make a fast reply. Thank you

1611 sol   (20 April 2017 10:53 PM)
i badly need your help,
can you please activate my husbands phone number,he is malaysia right now and unfortunately he cannot receive any text messages. Can you please activate his phone number in roaming so he can received one.We a are waiting for important phone call and message from his number,he left the country the other day and unfortunately he forget to tour on his roaming.please reply

1610 Melvin T. Benedictos   (15 April 2017 8:13 AM)
what is the name of Biller in Metrobank online banking.

1609 carlito enderes   (13 April 2017 10:49 AM)
GLobe pano yun nag dial ako sa hot line number nyu ano ibig sa bihin nung security pin na sinasabi at pakibilisan nyu mag reply kasi maayos yung bayad namin monthly walang skip yan paki bilisan reply nakakainit ulo yung net nyu pota

1608 Enarcisa Chavez   (12 April 2017 8:42 AM)
Good morning. Our broadband internet with account number 867216030 was disconnected. Could you please assist to reconnect our unit? Payment has been settled. Looking forward for your immediate action. Thank you

1607 Jayrold Lim   (07 April 2017 4:34 PM)
Palihog usaba inyong pag accomodate sa inyong customers na manawag sa customer service hotline. Simple issue lang, ihold pakog almost 30mins. Walay immediate action tapos dili diay gihapon ma solve ang concern. Maka lagot inyong serbisyo.

1606 May Anne Soriano   (04 April 2017 6:48 PM)
Hi may I ask if this account is still existing
Account number 1038653215
Thankyou very much.

1605 maricel ganitnit   (02 April 2017 11:44 PM)
bakit napakabagal ng action o assistance ng mga technician magpapalit lang ng modem kailangan abutin ng ilang araw,sabi nyo kapag naka bussiness mabilis ang reply nyo bakit ngayon modem lang natatagalan oa, wala na ba kayong ibang makukuhang ibang contractor inakala pa naman naming mga customer na kapag ang globe ang humawak sa bayantel magiging ok na ang serbisyo ganon parin pala dahil jed parin ang contractor , hindi ba dapat may sarili nang technician ang globe para sa baya.???

1604 Perry dilley   (01 April 2017 11:26 AM)
Im trying to find if a number i was given is the complete number having trouble connecting to # 09950018832 calling from usa is that the total number of digits to make a call or is something missing?

Nawawala ako sinusubukan upang malaman kung ang isang number na ibinigay ko ay bilang nagkakaproblema sa pagkonekta sa # 09950018832 na tumatawag mula sa usa ay ang kabuuang bilang ng mga titik upang gumawa ng mga tawag o isang bagay?

1603 Dionisio D. Pacubas   (27 March 2017 10:45 AM)
My Mobile Plan Account Number 71082621 is "no service available" since March 26, 2017 morning. Please check. Thank you very much.

1602 Girlie Villaspir   (25 March 2017 9:53 AM)
Ask ko lng kung magkano bill ng internet ko ngayun. wala kasi dumadating na billing kahit text or email. account no. 864659320

1601 Arsenia Manahan   (20 March 2017 4:01 PM)
Hello, tanong ko lang bakit wala dial tone landline ko. Kinabitan ako intetnet with landline nang february 8, 2017, dumaying 1st bill nang february 23, ngpunta ako sa globe cntr sa SM.novalichez ask bout my bill 1578 e 2weeks pa lang ako nakakabitan at my advance ako 1200, sabi bayaran ko lang daw 379, 60php ng bayag ako sa bayad center nng march 10 wla pa ako ulit 2nd bill now putol yata landline ko how come? Account #720177458

1600 Ariel Sandoval   (20 March 2017 12:20 PM)
we experience no connection right now...

1599 Bernardo pasa   (18 March 2017 4:32 PM)
Good day

1598 Frezel cabasag   (13 March 2017 7:03 AM)
San po pwede magpaload ng autoload max ? Near in angeles city.

1597 Frezel cabasag   (13 March 2017 7:01 AM)
San po ba pwede magpaload ng autoload max ? Angeles city

1596 analie   (07 March 2017 5:33 AM)
Good morning. Our broadband intenet with account number 867674709 was diaconnected. Could you please assist to reconnect our unit? Payment has been settled. Looking forward for your ASAP action. Thank you


1595 Joy   (07 March 2017 2:05 AM)
Hi could you please assist to reconnect our globe broadband, account number 865559816. Payment has been settled. Looking forward for your action.
Thank you.

1594 Maria Ester Fabic   (28 February 2017 11:00 AM)
Bakit po wla po dial tone po ang phone nmin po

1593 Qimmy   (23 February 2017 10:52 AM)
Hello my husband was successfully registered and kyced on gcash yet they wont grant the gcash card. And suggesting us to buy a new sim card and register again. How come??? I dont understand!

1592 Joy Marybeth L. Regacho   (22 February 2017 10:49 AM)
Great day Globe! Please activate my International Direct Dialling. I have asked you before to bar it Thank you

1591 Angelou bautista   (22 February 2017 10:04 AM)
Mag 1 week nang sira yung router namen nagbabayad kami ng maayos halos araw araw tumatawag kami para sa site visit to repair our router hanggang ngayon wala padin dumadating anong klaseng serbisyo meron kayo !!!!!!

1590 ephraim santos   (22 February 2017 5:03 AM)
hi, how can i recovered my TM Sim number indicating Check operator services. this number was i used in opening my yahoo. account or email. now that it was not working my email cannot open.
Please help me to re-open my TM number.

Thank you.

Ephraim Santos

1589 Ann Charlene Nobleza   (21 February 2017 11:34 AM)
tanong ko lang po di ba ang Cherry Mobile Prepaid sim ay part din ng globe? Nag pa load kasi ako tapos 2 times na wala po akong na tanggap. Di ko po alam saan econtact. Pangalawang sim ko na kasi to kasi gusto ko ung mga offer, however yung service po hindi nakaka disappoint. Sana po ma route ninyo ako sa tamang number to call the alive representative. Salamat

1588 1587   (18 February 2017 12:56 PM)
hello tanong ko lang po kailan po maconnect ang landline namin dito sa office mag one week na po di parin namin magamit landline namin kasi di pa nakaconnect ulit.pwede po bang e connect niyo po kasi kailangan namin ng telephone para sa trabaho namin...5 days na akong pabalik balik ng tawag sa customer service ng globe same parin wala parin na e connect...

1587 Adonis Colonia   (17 February 2017 9:53 AM)

Last January 20,2017 pa ako nag request for on site repair of my globe landline and since then five times na akong tumawag sa hotline, puro pangako lang walang dumating. Wala pa rin akong internet hangang ngayon, pati landline hindi ko magamit. Kanino ba ako lalapit?

1586 smminimart palompon, leyte   (14 February 2017 12:14 PM)
tanong ko lang po kailan po aayusin yong landline namin dito kasi 1 month na po kaming walang landline dito sa store..tumawag na po yong secretary namin wala pa naman pong dumulaw dito para ayusin..

1585 Janet Almes   (08 February 2017 5:00 PM)
Hello tanong ko lang kung anong nangyayari po sa service ng Bayantel. Bakit kami walang dial tone. Please paki check nman po this home phone number 454 7324 & 454 8228. At wala din pong internet.
Kindly contact me dito sa mobile no 0925 348 8740. Salamat

1584 jero   (08 February 2017 1:10 PM)
Pa help naman kasi yung internet namin dito bigla nalang bumagal nung feb 7 morning. Pagkagising ko mabagal na sya hndi tulad ng tulin ng nakaraan. Sa sobrang bagal ay hndi makapag buff ng videos sa youtube ng magandangang quality bukod dito ay paputol putol rin ang internet .Ito rin ang isa sa mga dahilan/pinangangamba namin sa pag uupgrade ng plan baka pag naupgrade na ganito rin ang mangyari.
Nagbabayad naman po kami ng tama kaya sana naman ay mabigyan rin ng tamang serbisyo. Sana po ay magawan ito ng paraan sa lalong madaling panahon. Nakakaabala na po kasi saamin at sa mga trabaho ng tao dito.

1583 jero   (08 February 2017 1:04 PM)
Pa help naman kasi yung internet namin dito bigla nalang bumagal nung feb 7 morning. Pagkagising ko mabagal na sya hndi tulad ng tulin ng nakaraan. Sa sobrang bagal ay hndi makapag buff ng videos sa youtube ng magandangang quality bukod dito ay paputol putol rin ang internet .Ito rin ang isa sa mga dahilan/pinangangamba namin sa pag uupgrade ng plan baka pag naupgrade na ganito rin ang mangyari.
Nagbabayad naman po kami ng tama kaya sana naman ay mabigyan rin ng tamang serbisyo. Sana po ay magawan ito ng paraan sa lalong madaling panahon. Nakakaabala na po kasi saamin at sa mga trabaho ng tao dito.

1582 Jun   (07 February 2017 11:54 PM)
Sir. my paraan pa po ba para ma activate yong sim ko na globe, na expirde na p0? Kailangan ko po kasi yung sim na iyun para sa fb ko na di ko na ma buksan gawa ng nkalimutan ko yong password.

1581 Janet bayeng   (07 February 2017 3:04 AM)
Gusto ko lang itanong kung bakit d na pwede gamitin ang sim ko na 09162863056?nag appear not register to network.gusto ko sana gamitin ulit.

1580 jazle marie ballesteros   (05 February 2017 4:19 AM)
Hello nag bayad ako kahapon sa globe center sabi nila wait daw ako ng 38 minutes para ma reconnect WiFi ko ..hay nako naiinis na ako sa inyo sabi nila e restart lang daw nag 24 hours na di ko pa na gamit WiFi ko

1579 Carol Labra Incierto   (31 January 2017 11:24 AM)
Please I want to change our homebroadband WiFi...can anybody from your staff assist me on this matter? Here's my globe landline number 09176249995. Thank you...but this account sa globe ay nakaregister sa husband ko.Please call asap

1578 Julie Villamil   (24 January 2017 1:38 AM)
Bakit po sobrang hina na ng connection namin? wala naman kaming problema sa bill. Sa simula lang maganda yung connection ngayong sobrang panget na nakakainis!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1577 Jasmin Labarento   (23 January 2017 4:01 PM)
Please help to activate my postpaid sim. Serial no. is 4161-4602-1142-1236. Saturday ko pa ne-received ung phone and yet, up until now. Di pa rin activated. PLease.. I badly need it now. Thank you for your assistance.

1576 Josephine Segovia   (23 January 2017 3:11 PM)
Hello po pwedi manghingi ng Landline number sa globe office dito sa cebu? wala kasing dial tone ang telephone namin :(

1575 david eric lee   (20 January 2017 3:14 PM)
you are under the impression that i owe dec 2016 bill.
that is not so.
a friend paid the bill on jan 04 2017.
your engineers were here to get my internet and landline working again. You closed both 2+ weeks ago on the assunption that i had not paid the bill...
i trust that this has now been put right, and that it will not happen again.
jdavid eric lee?
Unit 07A
West bldng
persimmon condos
m. Cuenco ave
cebu city

1574 Jocelyn C. Santos   (18 January 2017 9:55 AM)
Halos 3 weeks na po ako tumatawag sa customer service niyo hanggang ngayon di pa rin makontak.. Sobra bagal ng internet nmin. Pakigawan ng paraan please. Heto account number ko 857858042.
Thanks po

1573 Clark Bading   (17 January 2017 5:23 PM)
Bakit po madali ng maubos ang internet data allowance? noon aabot ng isang buwan pero ngayon 2 weeks lang ubos na. baka naman puwedeng dagdagan for same price for the sake of public service.

1572 pearl salas   (17 January 2017 5:06 PM)
ung plan na inavail namen gusto namen palitan yung unit na binigay nung operator na babae. kasi may pagpipilian naman hindi nya kami pinapili ngyon nkita ko n sa website marami pala pano namen mpapalitan yung unit na ibibigay nya can you pls assist us thank you

1571 Norma   (16 January 2017 5:49 PM)
D macontact customer service line nyo 2629 saka 7301000
Please reply asap


1570 christina   (12 January 2017 12:47 PM)
Hi! Ma'am/Sr,
Hindi po ako makakuntak sa service nyo mahigit isang linggo na po wala kaming internet sa globe please naman po pakigawaan ng paraan kasi full payment naman kami bakit po ganun. Salamat po

1569 Eduardo M.Escaño Jr   (09 January 2017 11:51 AM)
Good day,

My old number which is 09176166587 has still a balance of 150 pesos,
However i can not use it in any other mobile phone, i dont know why?

Thanks and Regards

1568 Christina c Brusas   (08 January 2017 7:01 PM)
I currently sending money through globe gcashremit her in Singapore but the problem is your outlet in market market keep repeating that my reference number I send to my beneficiary was in correct how come in correct the message I received is direct from Singtel mremit here in Singapore why do you have such thing issue if your outlet don't have sufficient fund can you please be honest to you customer I'm really disappointed on your service I hope you will check this matter as soon as possible thank you

1567 Jennifer p. Villanda   (06 January 2017 9:25 AM)
Gud am di me makakontak sa service niyo 3 weeks na me wala dialtone please pakiayos naman po. updated naman kami pagdating sa bills
Eto account ko 832185336
Landline 7948017
Kya dto na ako nag message

1566 Chanda Juaraz   (05 January 2017 4:00 PM)
our line in alcoy atabay is all the time disturbed
the account number is 86458 8193
the landline Nr 483 9473
i cannot contact you over the hotline number

1565 Marissaoronan   (02 January 2017 5:01 PM)
Hi lang po bakut d ma contack service nio ..d na po ako gmamait ng globe sence nag complain ako sa europe na ako sence august..but lage parin kayo nag send ng bills sa akin ..paano ba jau matawagn e dto di kau makontak

1564 Kenneth   (29 December 2016 3:37 PM)
Hi.may concern lang po ako kasi nagshare po ako ng points ko na 80 sa 09564023792.pero hindi po nya narecieve pero bawas na po yong points ko.pwede ko po ba ma retrieved ang points na yon ulet!.

1563 ruben   (28 December 2016 3:09 PM)
globe pocket wifi mrn po ba d2 sa iloilo?

1562 Victoria Yongco   (27 December 2016 12:15 PM)
how to change contact number in my account

1561 mona   (27 December 2016 10:31 AM)
If nagbayad na, sana automatic na sa system niyo. Pinuputol pa! Binabayaaran ng tama d maganda serbisyo.

1560 sheera   (23 December 2016 10:11 AM)
sir ? do you have any phone number to contact to here in consolacion cebu ? cause we would to have an istallment of globe wifi ? what can you offer ?

1559 Jovy Diaz   (22 December 2016 7:47 PM)
Hi Sir/Madam
Nagpaload po ako ng 1hundred pesos sa number na 09777481350 its been a 1hrs but still i dnt recieve any load but sa pinaloadan ko is already sent na po in my number..

Thank you

1558 cris   (20 December 2016 7:06 PM)
hi i cant verify my account

1557 jomer   (19 December 2016 5:08 PM)
bkt ayaw po ma access nang binigay nyo pong user samin paki ano namn po

1556 Either Balan   (19 December 2016 3:50 PM)
During our stay in Malaysia Di ko nagamit yung roamsurf ko...even though my confirmation na..nakaalis nalang kame ng Malaysia pero Di ko man lang nagamit yung roam surf ko!!i want my load back!!to be exact dec.15th 19:42 thats the date kung kelan ako nagparegister and time kung kelan ko narecieve yung confirmation!

1555 Sammito Packaging Corporation   (16 December 2016 10:50 AM)
Paano kung ma lalate lang kami ng konti mg pay ng outstanding balance sa Globe Postpaid?

1554 Jun   (15 December 2016 12:28 PM)
Can i upgrade my old prepaid sim to lte with the same no.? In what branch of globe?

1553 Venie Umali   (14 December 2016 8:40 AM)
please po paki check naman po ng aming unit: minsan walang dial tone at mahirap tumawag at tawagan; Acct No. 854-581-528 opisina po ito ng agriculture.

1552 Mandar   (13 December 2016 11:15 AM)
Hi, i have started using a globe sim recently. even though i do not connect to internet from my cell phone via data network, i am being charged for the data connection. i always use wifi to connect to internet. without my consent or even when i manually do not connect to the internet, my load is been deducted.

1551 Noel P. Perez   (12 December 2016 9:32 AM)

paano ba magpa-upgrade ng plan? gusto ko kasi magkaroon ng connection sa NetFlix.

1550 jeakie   (06 December 2016 9:17 PM)
Hindi ko po makita ang number ko help po

1549 cristina joyce gamil   (05 December 2016 9:25 PM)
Please feedback yung sim card ko n gcash ay biglang di na gumagana.what i will do to bring it back o maging active ulit siya.thanks

1548 cristina joyce gamil   (05 December 2016 9:22 PM)
Please help me my gcash sim ay biglang na de actived .hindi na ito nababasa ng cellphone ko o iba pang cellphone

1547 Maria Jocelyn M. Gordo   (03 December 2016 5:07 PM)
Good day! Just like to report my globelines, it has no dial tone. Just notice this afternoon. My number is
(02) 7466420. And also just to know the status of the conversion of said landline from prepaid to postpaid which was requested few months ago. Thank you.

1546 aileen buenaventura   (02 December 2016 7:14 AM)
Dear globe,
Ano ba talaga hotline nyo? puro kayo busy, puro ring. walang sumasagot hindi ma kontak! masyadong masakit sa ulo , nagbabayad ka ng tama pero pag may problema hindi ma kontak ang hotline nyo. ang daming numbers na binibigay wala naman ni isang ma kontak! gusto kong mag mura, wala kasi akong makausap kung tatawag lang sa hotline?kelangan ko pa bang pumunta ng office nyo? yan tinagalog ko na! ayaw ko kasing mag english para mas ma intindihan nyo na sana ayusin nyo naman serbisyo nyo!

1545 DARWIN N. DEMADARA   (01 December 2016 12:44 PM)
nagtataka lang po aq kasi bigla lng aq pinutulan without email advice,there are no email recieved.please reconnect my home wifi because I settle in advanceup to dec. with receipt no. ISDGAI22014048

1544 DARWIN N. DEMADARA   (01 December 2016 12:41 PM)
Please reconnect my globe home broadband wifi because I already pay balance and advance billing for the month of december. My account number is 866370151.thanks

1543 soccer_zoilo   (01 December 2016 5:59 AM)
Good morning. This is for the account number 860602489 for Ms Abegail C. Zoilo from Purok 4, Cubacub, Mandaue City. I changed our wi-fi password last night. But when I tried to log in back today, I can no longer connect to the internet. The SSID was also changed. What should I do? I hope you can help me this time because the last time I asked for help through chat, no action has been taken. Thank you.

1542 jaijai   (30 November 2016 6:54 AM)
paano ko po, makakausap o maka chat ang agent dito?

1541 jaijai   (30 November 2016 6:53 AM)
I need to ask regarding the plan concerns

1540 donna   (29 November 2016 3:53 PM)
Good Afternoon! Puwede po pakibalik ang internet Line ni (Name: JAEHO N/A SHIN) nakabayad na po sila ngayong araw na to, pero disconected na ang line.. pwede po pa check at ibalik ang internet nila.

Salamat po!

1539 Rakesh kumar   (26 November 2016 2:06 PM)
Good afternoon! We have a problem with our internet Connection. We would like to request to you guys to repair it as soon as posssible. Thank you!

1538 almira   (26 November 2016 12:40 PM)
Bakit po biglang humina ung internet connections sa my lugar namin 4 days na pong halos wala kaming internet connection samantalang nung mga nagdaan araw naman po ay malakas...Thank you

1537 emma smith   (25 November 2016 4:17 PM)
Your service is bullshit.

1536 Mercedes Pimentel   (25 November 2016 3:36 PM)
Hi. I would like to inquire how long would it take for the sim card of Huawei F362 to activate. Thanks.

1535 Joenard Pane   (25 November 2016 1:11 PM)
May I request for Teresita V. Coles connection to be check.

1534 Joenard Pane   (25 November 2016 1:10 PM)
May I request for Teresita V. Coles connection to be check.

1533 mark jester caminade   (24 November 2016 9:23 PM)
Good day, im asking if how many days to activate the sim of Huawie y6 pro ? kindly reply asap! ty :D

1532 gillian   (22 November 2016 8:17 PM)
globe nag paload po ako kanina 70 mga 6:00 something un nov.22 2016 kaso pumasok naman kay ate sakin wala , sana macredit ko naman pacheck naman sa system niyo

1531 Roxan Rocabo   (22 November 2016 7:15 AM)
Sir bakit yong internet namin napakahina we kept calling to the customer service wala naman sumasagot. Kahit kababayad lang namin mahina talaga. Pls check our net.

1530 Niel Amo   (20 November 2016 1:01 AM)
I would like file an executive complaint against one of your customer service representative.

1529 zyrene dela cruz   (18 November 2016 9:22 PM)

I would like to inquire if I can have a promissory note in paying my overdue balance in Globe in 1 year. Thank u

1528 theresa   (07 November 2016 4:59 PM)
kakapaload ko lang ng 100 pesos at nagtext ako ng 3 text sa smart. biglang 5.50 pesos na lgn load Ko?!!!! customer ser vice number cant be reach!!!

1527 Ruth balAsbas   (05 November 2016 12:23 PM)
Bat di po ako maka contact sa inyo

1526 alfredo t. lao   (05 November 2016 9:27 AM)
i have no dial tone. 4612 peacock st., santolan homes phse d2 gen. t. de leon, val city

1525 Ruth balAsbas   (03 November 2016 11:06 AM)
Hi man sir pwede bang next week na ako mag payment. Di naman po ako tatakas gipit lang po talaga. Next week po friday tumawag po kasi sa akin yong admerex thanks.

1524 sandra dy   (03 November 2016 8:46 AM)
Hi, please check my no. 09175306360, i have no amount due how come you disconnect my line telling me that i id not pay in fact your recording said 0 balance and please i want to talk to human being not answering machine.

1523 Alice Lilagan   (02 November 2016 7:45 PM)
no dialtone and low internet connection ( Bayantel) tel no. 4540248

1522 Cyril   (02 November 2016 6:16 PM)
nag pa register po ako ng 7days 1gb kninang umaga and only messenger lang nagagamit q, but prior this yesterday at 5pm nag redeem ako ng rewards ko to registered a short time internet usage for 1day, and this evening the 1day (redeem rewards for internet) wase xpired already at the same time at 5pm. conflict ba ito sa pina registered q na 7day 1gb pag ka expired ng 1day? kasi nawalan na ako data internet ko pag ka expired ng 1day q this 5pm also..

1521 Epie Vonlanthen   (01 November 2016 4:48 PM)
Our phone and internet line doesnt function in bonbon Oslob,since yesterday,,my sister Nilfa Rizon Cababat kept on calling your hotline no.......no answer,?pls advice asap,,thank you

1520 MARVIN LEONARD   (31 October 2016 1:09 PM)

1519 erwin   (30 October 2016 9:33 AM)
i could not contact the globe hotline using my landline. what's going on? i have a lot of concerns with my bills. please call me 410-6251

1518 Karen Liwanag   (29 October 2016 11:11 AM)
Hi! May I suggest that you inform your subscribers via email, text, and call, particularly here in Bacolod City that you have changed your landline number. I kept on receiving calls from your subscribers asking for help and asking information. I pity them because they need the Internet and other things from your company but I could not help. Almost every day I receive these calls from your valued subscribers. Thank you so much.

1517 alberto canillo jr   (29 October 2016 10:13 AM)
goodmorning! more than 3 months napo akong nag hihintay sa actions nyo then kabayad ko lang ng 2500php a week ago tapos ngayon hindi ko kayo makontak lahat na lang ng number nyo tinawagan ko na.
please naman ayosin nyo na eto... pls call me 4943176 asap pls... or else hindi na ako magbayad sa bill ko this coming nov. 2

1516 paul tan   (29 October 2016 9:42 AM)
how do we report a no dial tone problem......napakahirap kumontak ng customer service...5 days nang hindi nagagamit ang landline namin....bakit pa kayo nag post ng mmga bagong contact number na wala namang sumasagot. i can tolerate 2 hours of waiting for any f***** customer rep na sumagot pero ang 5 days???? well dinaig niyo na ang service ng bayantel... from worse to horrible...

1515 Richie   (28 October 2016 11:58 AM)
This is Richie May i know my account number in my globe and my husband? my name is Richie Cruz and my husband is Romeo Julag-ay. Thanks

1514 Nancy gutierrez de luna   (26 October 2016 10:44 PM)
Baka po pwede pakicheck po yong modem namin 4 days na po di gumagana yong signal 3 green lang po yong ilaw niya sa modem. thanks

1513 marjulyn esita   (25 October 2016 9:12 AM)
bat po ganun yun signal nang wifi.
kakabayad lang po namin e. tapos po ngayun nd na maka connect. minsan naman po nawawalan pa
pakiaayos naman po salamat po

1512 Marlianette Tiangco   (24 October 2016 9:07 PM)
Goodevening, Last thursday (Oct. 20, 2016) nag punta ako sa SM Megamall, Globe specifically para mag inquire at mag pakabit ng internet/wifi. Monday na ngayon at hindi pa din kami nakakabitan. Ang sabi 2-3 days lang siya but now Monday na. Hindi ko naman ma-contact yung landline ng globe. Thank you. Sana mapansin niyo ito at magawan ng paraan. Salamat.

1511 kim austria   (24 October 2016 7:10 PM)
Bakit po ganun mag 1 month na po mahina ung signal sa net namin. Ito po account number 864408438 nakapangalan po sa kapatid ng asawa ko karen austria po. Advance nga po kmi lagi mag bayad. Kahit wala pang bill nag babayad na kami. Sayang lang po ung binabayad namin mahina ang net. Sana po magawan nyo ng paraan. Salamat po

1510 milano   (22 October 2016 9:22 PM)
WALA akong signal sa roaming ko may load naman sya   09052822390 


1509 milano   (22 October 2016 9:20 PM)
gud day,
 matagal na po ako na may roaming  bakit po biglang nawalan ng signal lagi naman ako may load  baka po pweding paki ayos naman. my roaming 09052822390  

1508 Edwin De Mesa   (22 October 2016 7:51 AM)
1 week ng walang internet dito sa aming landline internet namin with number 09173299672 na nakapangalan sa asawa ko Genelyn M. De Mesa. Baka naman pwede nyong gawin at nakakayamot na po. dito po ito sa Brgy Sta Felomina, San Pablo City, Laguna

1507 Noraida D. Aquino   (20 October 2016 10:48 AM)
Gusto ko lng malaman kc nagpapalod ako, pero ngaun di ako makapaglod s customer kc puro check operator. kailangan b may personal lod ung retailer sim ko?

1506 nelson bukang   (19 October 2016 5:42 PM)
nagpa load ako ng 50pesos tapos nagregister ako sa gounli20,30pesos ang natira sa load ko pero pag tsek ko wala na ung 30pesos ko!ganito ba talaga sa globe????

1505 nelson bukang   (19 October 2016 5:39 PM)
my concern is nagpaload ako ng 50 then nagreg.ako sa gounli2o,so may balanace pa akong 30 pero pag tsek ko wla ng ung 30pesos ko na load,ganito ba tlaga sa globe

1504 Jenny   (19 October 2016 8:04 AM)
Hi good day,

Biglang nag NO SERVICE sa network ko . kindly repair it immediately , here's my # 09365165454 . This number is important . you can call me at 720-6140 .

1503 Jorge A Diapal   (19 October 2016 7:49 AM)
Good day, bakit hindi pa naactivate ang inaaplayan ko na mobile sim. Ang sabi 24 hour maactive ni hanngang ngayun wala pa. Anu ang dahilan?

1502 CHARMAINE ANNE D. BETTER   (17 October 2016 10:30 PM)
i just want to know my PUK blocked number. my sim TM is lock by accident. thanks.... my number is 09264076405

1501 joselito alvarez   (17 October 2016 11:57 AM)
sir/mam good day pls can activate my sim nos. 09773018500

1500 Elizabeth S. Anduzon   (16 October 2016 6:01 PM)
May I know how can I talk to the customer service representative and not machine generated. I have concern that need to answer by the representative. Please let me know what is the number.

1499 maricris trinidad   (14 October 2016 8:37 AM)
here my number 09778523412

1498 maricris trinidad   (14 October 2016 8:35 AM)
good day po 2weeks ng hindi maganda service nyo dito sa pandi bulacan naka ilang tawag na kami sa inyo pero ni isang tauhan nyo walang pumupunta magagaling lang kayo sa bayad pangit naman service nyo.....

1497 Marilyn Penuela   (13 October 2016 4:31 PM)
I am so disappointed with your service. I have called more than 10 times, to report that my line is not working. They have given me more than 10 reference number but to no avail. My complain was ignored. I have my October bill, how am I going to pay it? No service for almost 2 months! My account number is 708177032. I am a long time subscriber of Bayantel how come that I am experiencing this kind of treatment? Your service is very poor.

1496 faizal amilasan   (07 October 2016 6:48 AM)
i would like to stop loading my number 09358808919.please i beg you

1495 Laida P. Serami   (05 October 2016 11:17 AM)
good day po, concern ko is nawalan po ako ng load kani kanilang. nagpa load po ako ng 100 saka nag register ng promong GOCOMBOIJHD95, after few minutes nag reply po ang 8080 na hindi na process ang aking request. tanong ko lang po paano nawala ang aking load hindi naman ako naka register. nag text lamang po ako mga 3 beses. pero tawag hindi ko ginawa. maibabalik pa ba nawalang load ko. please lang po pinaghihirapan namin ang perang pinagloload namin.sana naman huwag ganyan.

1494 Laida P. Serami   (05 October 2016 10:32 AM)
good day po, concern ko is nagload ako ng 100.00, nagregister ako sa promo na GOCOIJHD95 after few minutes ng reply ang 8080 na hindi na process ang aking request. so i was expecting na may load pa ako. since emergency call ang gagawin ko itinawag ko na lang kahit hindi pa ako naka register, the worst scenario was i can't make a call kasi wala na akong load, so the next thing i did was balance inquiry ako, laking gulat ko na lang I have 2 .00 na lang na load. if ever na naka register po sana ako makaka tawag ako. kaso wla e. pwede po bang paki balik nawala kong load. hindi ko po pinupulot perang pinan loload ko po. pinaghirapan ko po yan.pinalalagpas ko nlng na kinakain extra load ko. not this time.kahit itinext ko na ang worth 3.00 san po napunta ang aking 95 na laod e hindi nman ako naka register?

1493 jennifer navidad   (04 October 2016 12:50 PM)
paano mag change password sa wifi?

1492 Erlyn Padernal   (01 October 2016 5:49 PM)
i need to complain and ask several question to globe but seems that all hotline are busy ,our wifi athome wasn't working for 7days now ,we are transacting online business it's because of this we cannot do anything,please give me a proper number to call about my problem ,
09177249645 this is my cellphone number and 033 5369836 is my landline ...

1491 CHRISTEL ANN BOSITO   (01 October 2016 3:45 PM)
Good Day Globe, Full paid na po ako sa plan ko.Ask ko po kung paano sya maOpen line kailangan ba talagang pumunta sa Globe technician? kasi po wala dito sa Masbate City na Technician para magopenline ng plan..

1490 Marjorie   (29 September 2016 6:13 PM)
hello there, this is marj from china.. I would just like to ask regarding my roaming sim I do not have any signal thank you

1489 mona liza martinez   (28 September 2016 7:47 PM)
my landline is not functional for 10 days now... you said you will do service last monday... none. then wednesday... none again. please fix ASAP.
and I would your dear company want to deduct days that line didnt function.
thanks and God bless you more...

1488 Aileen Pascual   (28 September 2016 8:34 AM)
Good day!
This is with regards to your message to my mobile numbers:09173815583 that I haven't pay yet my account balance for I have already paid half of it's total balance, amounting to Php. 2,450.00 at Cebuana Lhuillier last September 10, 2016 as what your costumer rep. said on our phone convo. agreement. And also, last September 21, I have received an email from Globe that the due date of the last balance will be on October 16, 2016.
Please confirm me the exact info with regards to this matter.
Thank you.

1487 Jenny Nedic   (26 September 2016 10:34 AM)
Dear Ms. Diana Joy Dy Sy,

We're pleased to send your current Globe e-Bill with the following account details:

Account Number: 42577138
Mobile Number: 09178847168
Billing Period: August 21, 2016 - September 20, 2016
Bill Number: 125
Total Amount Due: PHP -100.00

Ano po mean nito? We need your response immediately, were trying to call your customer care hotline, but all of your agents are busy. Do we need to pay? We don't understand the billing you've sent to us. Thank You.

1486 Erica Aguirre   (26 September 2016 9:27 AM)

I've already raised my concern for months now and it is still unresolved.
For the nth time, please check on why can't i send sms,pasaload and balance inquiry using my prepaid sim. Even,sending simply inquiry to 8080 or 7000 or your other service number is not going through! Also, your customer service hotline is not working.. tried it several times!
I would really appreciate if you can help me with this.


1485 bryan nolasco   (25 September 2016 10:44 PM)
sa olongapo city po ako

1484 bryan nolasco   (25 September 2016 10:42 PM)
bakit po yung signal lagi po nagloloko pawalawala mag kakaroon tapos po mawawala kapag nag youtube po ako khit 3minutes ang po yung time niya eh mag loloading parin sana po maayus naman po kagad salamat po.

1483 Chamel T. Dayo   (24 September 2016 7:28 AM)
Dear Globe Company,

need ko lang po ng confirmation from your company na nagkaroon daw ng system down ang internet connection ninyo sa Davao City ng dahil sa malakas na ulan at maresume ang service ninyo sa internet this coming 27-09-2016 isa po akong subcriber ng globe/Bayantel Internet connection and working abroad base in JEDDAH K.S.A..kindly give me your feedback dahil ito lang po ang gamit naming mag-anak para kahit papano eh parang nasa pinas narin ako..salamat and more power

1482 gilbert salazar   (22 September 2016 12:56 PM)
bakit nawalan ako ng internet tapos hirap mag contact sa service center

1481 rolly   (20 September 2016 9:18 AM)
magkasing bagal ang internet at service niyo..... mabilis lang kayo sa pagbigay ng bill..been calling you since sept. 5 regarding our concern.. pero till now walang action... need yata kayong isumbong kay TULFO!

1480 Bong   (20 September 2016 8:12 AM)
Helo all,

Walang dial tone !!!! 4306237 . Kailan ba ito magkaroon ng dial tone at ma stabilized ang repair outcome???
Bills lang ang nagpaparamdam na bayadan !!!! Pero yung dial tone !!!! Wala wala wala..
Palagi na lang bang ganito???? Puno na kami ng REKLAMO pero walang produksyon na Fair service.

AKSYONAN nyu po. Hindi yung singil lang ng Bills ang AKTIBO !!!

1479 Bong   (20 September 2016 8:02 AM)
Dear All concern responsible personnels,

Walang dial tone !!!! 4306237 . Palagi na lang ganito !!! Regular payments at singil ng Bills.
Hindi naman magagamit ang Phone. Napaka unfair talaga !!! Paki ayos nyu naman ng Maigi.
Serbisyohan nyu po ng best satisfaction ang mga Customers. Muhat ng maging Globe Bayantel
lalong pawala wala at di sumusulpot ang DIAL TONE ng telepono... Bigyan nyu po ng pansin at successful na AKSYON !!! Puro nalang ba REKLAMO ang gagawin namin????

1478 Bong   (20 September 2016 7:47 AM)
Dear all concerns,

Again and again,,, malimit na namang walang dial tone and phone namin.. 4306237 . Bayaran na naman ng Bills tapos hindi satisfactory ang service at utilities ng Phones !!!!
Hanggang kailan ba itong ganito na nag babayad ka ng Bill ng phone na walang dial tone.
Paki ayos nyu po ng maigi. Please fix fix fix it !!!! Puro na lang ba reklamo ang kailangan ng customers??? Pansinin nyu naman po.

1477 Michael Geronimo   (20 September 2016 1:28 AM)
Before we signed up for Globe internet service we clearly asked the agent is this connection will really run as 10 Mbps?, Agent said YES! GUARANTEED! but, I will take 3-5 days before the connection become stable and this is exactly the same thing the installer told us that it will run us 2 Mbps temporarily or default and after 5 days the connection will be stable. From that moment when I heard default / temporary I did have some hesitations and wanting to wait for PLDT although it will take 2-3 weeks but as per friends and relatives information PLDT's connection run as specified, but we still pursue the service due to the trust we gave to your agent. Globe it's been 8 days now our connection still runs at 2 MBPS. What we signed for is 10 MBPS now I texted the agent and he gave me this code Anl16090001728... All we want is to get what we've signed for this is not acceptable

1476 Ana   (16 September 2016 7:58 PM)
Dear globe..
I been trying to call your customer service since yesterday but can't still contact.. Then kanina my tumawag na taga globe tawag daw Kami sa number na binigay.. D din makontak.. Been 2 days ng walang connection... Please response.... Nsaan po ang good service.....please call our number 4471451

1475 April   (14 September 2016 10:27 AM)

since saturday, september 10 we do not have internet connection and dial tone, we contacted your customer service twice already but still until now we do not received any actions on it, they said that there is a technical problem near our area but our neighbors using globe have connections and their phone is functioning well, i asked to call someone from globe Cebu to visit our location to personally check but according to the call center agent hindi daw possible sila na ang magrereport.. we are paying monthly for the poor service.. kindly please facilitate our simple request of fixing our internet connection as well as our telephone as we are awaiting for a call abroad.
telephone number: 032-422-8708
name: Alfonso Corominas
location: sacris subdivision, bakilid, mandaue city, cebu.

please let us know the status, its been five days and counting that we do not have the service we deserve!

1474 MELANIE CRUZ   (13 September 2016 1:22 PM)
pls. check our landline 5010304...no connection

1473 Annabelle   (12 September 2016 7:45 PM)
September 12,2016 kakabit ninyo lang sa akin mahina na agad ang signal.

1472 angelo john moll   (10 September 2016 1:30 PM)
hi globe!

nawala phone ko today. is it possible na ma trace yung phone ko using my cellphone number?
until now po kasi nagriring pa sya


1471 lei ato   (04 September 2016 7:20 PM)
hello po sir/ma'am :) gusto ko lang po sana iconfirm kung may staff kayo na Nathan D. De Leon? database administrator ''daw'' po siya sa gobe telecome tarlac city branch. I need you soonest response. Thank you po :)

1470 Driz   (02 September 2016 10:53 AM)
Ang tagal ma re-connect ng internet broadband namin tapos yung customer service hotline ninyo ang hirap makipag transact. puro voice message, kung gusto daw makausap yung representative stay on line pero wala namang mag aasist sa iyo.

1469 Bong   (02 September 2016 7:43 AM)
Hello to all concerned,
Sa dami ng ka he hello sa inyo,, nahihilo na rin ako sa kakahingi ng pabor na ayusin ang aming dial tone.
mag 1 month na ganito di magamit ang telepono 4306237. Bills payment sa ganitong systema???
Pumatak man ang ulan o uminit... dial tone ay hindi na nagpaparamdam. May hotline kayo di rin naman
makatulong kasi kung anu ano voice answering machine,,, kung saan saan ka paikotin!!! wala ka naman
makausap na customer service na tao !!!! Hotline para mag create ng HOT HOT init ng ulo...
Baka ang (NTC) National TeleCom ang maka bigay tulong nito !!!
Paki rectify nyu po ang problema sa binabayaran naming telephone Bill na walang dial tone!!!!

1468 Bong   (02 September 2016 7:29 AM)
Walang dial tone!!! pawala wala internet !!! nagbabayad kami ng regular bills,,, nakaka irita talaga,,, mamuhat ng ginawang globe bayantel.. paki rectify naman tel no. 4306237.
Mag 2months ng ganito. kunting patak ng ulan wala na dial tone at di na din bumabalik!!!
Unfair naman ang singil nyu.. May telephon billings kami binabayaran boung buwan wala dial tone!!! may hotline di naman maka tulong.

Paki bigyan nyu po ng pansin para maayos.

Or else klangan na cguro manghingi ng tulong sa NTC -- national telcom.

1467 Bong   (29 August 2016 12:06 PM)
Hello po mga concerned ng Globe Bayantel telecom.
Paki solusyonan nyo naman ang sinasakripisyo na laging walang dial tone at panay pawala-wala na
internet ng tel no. 4306237.
My God, umambon lang ng kaunti and dial tone ng telepono nawala na. Laging ganito na lang.
Binabayadan na pala sa bill ung pagkakawala ng dial tone. Ito na ba ang bagong serbisyo?

Please lang po, consider nyu naman ung expenses bill ng consumers. Make it fair.

1466 Norisri gumandol   (29 August 2016 7:48 AM)
Good morning..nagpaload ako kahapon ng 100..tapos nagparegistered ako sa GOCOMBOIJHD..,pro puro sorry at hindi raw maprocess ang aking request..pro nang nag iquire ako sa balance ko..4 pesos nalang..pakiayos po!kung ano ang nangyayari..salamat

1465 Lynn Alday   (26 August 2016 7:02 PM)
Hello! Please can u fix net problem in our place. Palaging reconnecting, we loved using globe as a net provider so to make us more satisfied can you guys do actions with the problem
That we encountered.
Thank you and i appreciate your action about this!
More power!

1464 Bong   (26 August 2016 11:05 AM)
Hello all concerned,
Paki modify nyo naman yung hotline ninyo na 211-2000, kasi bukod sa hirap makonek,, eh puro voice machine na kung anu-ano directiba pinapa proceed.. tapos wala naman maka usap customer service na makapagbigay support sa anumang complaints o telecommunication problems. Eh may nalalaman pang voice machine na will return back after 2hrs,, or minimum 9 mins availability ng sasagot sa hotline call.
My dear friends,
nakaka HOT talaga ang hotline na ito. Kasi Mag iinit ang ulo mo sa paghingi ng support na di naman makakonek sa kanila. Please lang yung public service paki gawin lang na friendly.
Para naman maka smile ang mga customers. Wag naman kami bigyan ng stress.
Unfair naman siguro kung magbabayad ka ng Bill tapos di mo naman nagagamit ang telepono mo kasi
mas malimit pa na walang dial tone. Paki aksyonan na lang po.

1463 Bong   (26 August 2016 10:35 AM)
Hello to all concern,
Magmuhat ng naging globe bayantel ang aming landline 4306237 ay lagi nlang nawawalan ng dial tone. Kunting patak ng ulan wala na agad dial tone. sa ngayon mag 1 week na wala dial tone. Nakaka irita kasi nagbabayad naman kami ng tamang bills. May hotline na 211-2000 pano magamit wala din dial tone. tsaka mag return back sayo 2hrs after?? my God hotline ba ito, wala din makausap customer service, kasi no available, or minimum 9mins na di sigurado. Naka tengga mga transaction na may kailangang telephon communications. Paki bigyan nyu ng pansin po.

1462 Aileen   (24 August 2016 6:03 PM)
Gudpm po last week i bought a unit with free globe sim a tricut lte sim with 100 mps surfing.i used the mobile data and now i try to load the sim but unfortunately there is no confirmation and i checked the balance it still nothing it happens that i have m6 own loading staion so that i personally encounter the problem in auto load max it deducted but in my globe sim theres nothing appear. I tried three times 25 each but still nothing.what can i do.

1461 zarah   (21 August 2016 4:05 PM)
Good day mam. Tanong ko lang po. Kung paano tumawag gamit mobile phone. Sa customer service. Kc, po report ko to internet at landline ko. Eh bigla nalang nawalang sabay . After lunch pang 4 days na ngaun.

1460 espervillarico   (19 August 2016 9:49 AM)
can you please turn back my load its worth 150 last night then when i check these morning its almost nothing. Can you please turn it back now i need it ....be god to your costumer poor signal then some more take costumer load...09975004705 please turn it on a minute i need importantly..

1459 mich   (19 August 2016 8:09 AM)
I I registered to GOSURF50 last night which has a consumable data for 5 days, it also indicates that i will be having unlimited text for all networks, but when i check my phone this morning, i couldn't use any of that service and i received a text message that my GOSURF has already expired.. how come? it is for 5days and i just registered it last night...
anyone please?

1458 ana anonuevo   (12 August 2016 11:04 AM)
bakit napakabagal ng connection nyo samantalang 3mbps na nga with chromecast na , kapag binubuksan ko cromecast hindi na gumagana computer ko.pwede ipa terminate ko na lang connection ko?

1457 Dolor M.Calim   (11 August 2016 7:33 AM)
2 days na kaming walang dial tone,,,pati internet super bagal,,,please paki check!!!

1456 IMEE JOY M. SERRANO   (10 August 2016 10:55 AM)

1455 catalino badua   (08 August 2016 1:24 PM)
Please fix our dial tone, we always experience that interruption. Despite of this interruption, our operations are affected.We pay monthly but your services are not okay. Please fix it now. Most of the time we call but your lines are always busy. How come?

1454 rohana sending   (06 August 2016 10:56 AM)
wla parin ung landline at ung chrome cast sabi ng agent nyo after 3days lng eh 1week na wala parin at pwede ba palitan ng dsl ung lte connection ko mabagal kasi tnx.

1453 yang gee   (04 August 2016 7:24 PM)
Hi Globe. Kung pwede sana paki ayos nman ng connection nyo. 3Mbps po yung plan nmin pero KBPS lng nrranasan nmin. 1k+ po bnbyran nmin monthly. Magaling lng po kayo mgpadala ng bills and payments pero ung service nyo di nio maayos ayos.!
From Taytay Rizal.

1452 kenny   (31 July 2016 5:17 PM)
yung internet namin mahina hindi kagaya noon malakas, pero ngayon mahina. Ganyan ba ang Globe magaling lang sa simula, pag umabot ng ilang buwan wala laos na?

1451 Magdalisa   (31 July 2016 5:09 PM)
Hi good pm po. Saan po ang globe telecom na malapit dito sa taytay rizal kung saan pwedeng bumili ng retailer sim at kung saan pwedeng magload din pag naubusan na ng load ang retailer sim?

1450 mr khax   (29 July 2016 10:18 PM)
bat ang bagal ng internet? 15mbps. tapos subrang bagal kaka bayad lang.. ano naman to mr. president.. maawa po kau... relax lang muna sa droga, ang internet nanaman...

1449 omar dosdos   (29 July 2016 8:04 PM)
hello po palagi na lang nawala ang internet connection,, sa anong dahilan.. 1 -week na yata, sa cebu po ako..

1448 arvin arellano   (28 July 2016 4:49 PM)
ok lang po kayo nalang tumawag sakin regarding lang po sa internet connection namin #09368734274 thank you hihintayin ko po

1447 Jazz   (26 July 2016 9:38 AM)
Hi tanong ko lang po. Landline kasi namin is choppy, sa connection po ba ito or sa telephone na sira na? Please reply.

1446 Rene c alzate   (24 July 2016 12:11 PM)
Hangang kailan I babalik internet ko bayad na ako sa bill maawa naman kayo

1445 Rene c alzate   (23 July 2016 9:55 AM)
Kailan nyo po sasagutin yung tanong ko,

1444 Rene c alzate   (23 July 2016 1:35 AM)
Tanong ko lang po kasi na delay po kasi ako ng pag bayad ng internet ng 8 days pinutulan agad ako ng linya, naka pag bayad na ako knina ask ko lanng kung kailan at ilang araw bago mabalik yung internet ko, salamat

1443 Jodie   (20 July 2016 2:16 PM)
Tanong kulang po Sana, kung magpalagay po ako ng global line sa bahay nmn kasama na po Yong wifi mag kano ho ba? Ilang weeks po ba matapus? Sa sagay City, Negros Occidental po ang place namin.

thanks. 05172

1442 Roger Landry   (14 July 2016 9:12 AM)
Would like to discontinue praper or direct mail, and Use my e-mail for information and Billing, since i have not recieved a billing for over three Months?? thank you, capt Roger Landry.

1441 HENRY C. CANETE   (14 July 2016 7:41 AM)
Dear sir,

I would like to ask help from your office. I have a friend and his name is ROEL REYNES. He has Globe landline and he is residing at Corodova, Cebu.

Can you give me his landline?

I am his officemate before in General Milling Corporation.

Thank you.

Cell No. 0927-427-4428

1440 carlo   (12 July 2016 8:19 AM)
hi paayos naman po yung linya ng telepono dito sa paramount synergy maritime services inc.kakabayad kulang po kasi nong july 10, 2016 salamat po

1439 Nick Michael Garbanzos   (05 July 2016 10:52 AM)
Hi, could you help me about 3rd party subscription?This 2656 KonsultaMD charged me P60 per month.Can you deactivate this subscription please.It cause me trouble every month of my load.I'll wait for your feedback.

1438 Romel Abaya Casamina   (03 July 2016 9:06 PM)
Good day!

I have my sim post paid plan but I am already out of the country.
I had tried to go to globe before I leave but I dont have bill yet as per them. And asked if i can have someone to decativate it they told me yes but now they are not deativating it. What can I do and how will I do this.

1437 marietta olivo   (03 July 2016 6:26 PM)
i have to complain regarding globe international roaming. i register my no. 09062311322 for roaming last june 29. it said that a txt message will be sent the following day upon arrival to the country of destination. i arrived saudi arabia june 30 but my phone is not yet activated until now. if i just knew that globe is always like this service is not good. i prefer smart for my roaming.

1436 Hanna   (30 June 2016 4:44 PM)
Hi bakit po hindi ako maka tawag sa tm users kahit naka unli call ako sa globe and tm for 7 days please I need a respond asap kailangan ko po kasi ma contact yong friend ko and tm user siya salamat

1435 manuel   (30 June 2016 1:25 PM)
09163980104 po ang aking number ask ko lang po kong active pa ba siya kasi di na ko nakaka receive ng txt and calls. nasa phone ko naman sya di ko inaalis, minsan lang kasi ko mag load. ma active nyo po ba ulit. paki active naman po

1434 Arlene   (30 June 2016 8:42 AM)
Hello, pwede mag reklamo. nag load po ako ng regular 20 pesos sa globe number ko 0915-537-8787 tapos naka unli na ako ng unli20 which is call and text unlimited pero nung natapos na ako naka pag unli. hindi ako makatawag pero maka pagtext naman ako. anyare?? corrupt yung load ko na 20pesos lang?? pakisagot

1433 Alan paul mirasol   (29 June 2016 1:25 PM)
How can i retrieve the account number of my tattoo broadband. I cant pay my bill. Please help

1432 george stoll   (25 June 2016 7:15 PM)
account 857945198. It has been a week or so now and the wi-fi continues to be very, very slow and at times doesn't work at all. When will this issue be resolved and why do I have to pay full price when I don't get full service? Please advise asap.

Mr. Stoll

1431 jorge   (24 June 2016 11:33 AM)
parang internet din ang slow, affordablecebu.com ito hindi globe..

1430 elizabeth   (24 June 2016 6:10 AM)
hello, concern ko lang problem ko. june 23 around 10:36pm nag register akosa supersurf200 good for 5days then siguro mga 30mins ko plang sya nagagmit may nareceive akong text na 0 na daw ung mobile data allocation ko, as long as i remember ung niregister ko is pang 5days so howcome na wala na kaagad akong mobile data? so parang nagsayang lang ako ng 200.00 for nothing? anong klaseng promo nyo yan? mag iintay ako sa reply nyo and ayusin nyo yung mobile data ko. nagbabayad ako ng tama para makaavail ako ng promo nyo. im sorry for being rude, di ko kasi deserve yung nangyari sa mobile data ko. if possible pls contact me sa NO. ko 09054198188. ASAP! thanks.

1429 kyla   (21 June 2016 10:42 PM)
my internet connection still too slow . and globe agent told that will repair it , but till now did not do why too slow to assist this ? too poor connection , i will report this to DTI if still not assist my connection ,

1428 Ramon Dollesin   (21 June 2016 9:46 AM)
It almost 3 weeks, since May 28, 2016 we dont have a dial tone, I tried to contact customer service hotline but it just ringing & ringing and without any response. Please kindly assist me in my concern.. account number. 709276370, tel no. (054) 721-24-64

1427 Raquel N. Grande   (19 June 2016 1:04 PM)
good day! i just want to ask how to change password in my wifi internet..thanks

1426 bench1964   (10 June 2016 1:09 PM)
My internet and landline connection has been down since monday. pls follow up restoration of my connection. I have been calling your hotline since then, but no action yet. I also want a rebate on my next billing. Please make your services better...

thank you

1425 jessilyn climaco   (07 June 2016 4:26 AM)
please advice what to do i can't use my wiffi,, the router is on but all devices cant connect,,we still have internet because we connect directly the laptop to the router...please check our internet wiffi connection my account number is 856409195.

thank you.

1424 Robert   (03 June 2016 9:57 PM)
What happened to Gounli500. I registered but it is low connection. Every time i open the fb or messenger. NET WORK Error.

1423 virginia   (03 June 2016 8:57 PM)
hello i've already a internet connection last april 30 and runs for 3 days then the connection was getting slow and as of now i started speedtest unfortunately it has 0.97 mbps and the speed test runs slow.. please clarify thanks

1422 Camilo Lopez   (03 June 2016 9:13 AM)
I would like to continue to use my Globe Plan which number 09173128169(account number 98223307) and to be finish on contract this coming June 17,2016.
Please let me know on how i can do to continue my number.

Thank You,
Camilo Lopez

1421 Camilo Lopez   (03 June 2016 9:06 AM)
I would like to continue of my globe plan 599 a month which is finish contract on this coming June 17, 2016.Please let me advice on how i could do so that i can continious use my number which is 09173128169.I'll try try to contact the hotline but no one can answered my calls.

Please response emmidiately.

Thank You,

Camilo Lopez

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