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Globe Customer Service New Contact/Hotline | Phone Number

For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.

Globe Customer Service
Globe logo - "abot mo ang mundo"

Globe Customer Service New Phone number: 027301000

The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).

You can also contact Globe at the following hotline numbers:
  • 211 or 2629 - using Globe Mobile Phone
  • 173 - Repair (using Globe landline/telephone)
  • 02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
  • 171 - toll-free from any Globelines
  • (02) 919-8888 [Luzon]
  • [032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
  • talk@globetel.com.ph

Do you have any concern with Globe?
"Globe Customer Service New Contact/Hotline | Phone Number" was written by under the Directory category. It has been read times and generated 1513 comments. The article was created on .
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Total comments: 1513
1513 marjulyn esita   (25 October 2016 9:12 AM)
bat po ganun yun signal nang wifi.
kakabayad lang po namin e. tapos po ngayun nd na maka connect. minsan naman po nawawalan pa
pakiaayos naman po salamat po

1512 Marlianette Tiangco   (24 October 2016 9:07 PM)
Goodevening, Last thursday (Oct. 20, 2016) nag punta ako sa SM Megamall, Globe specifically para mag inquire at mag pakabit ng internet/wifi. Monday na ngayon at hindi pa din kami nakakabitan. Ang sabi 2-3 days lang siya but now Monday na. Hindi ko naman ma-contact yung landline ng globe. Thank you. Sana mapansin niyo ito at magawan ng paraan. Salamat.

1511 kim austria   (24 October 2016 7:10 PM)
Bakit po ganun mag 1 month na po mahina ung signal sa net namin. Ito po account number 864408438 nakapangalan po sa kapatid ng asawa ko karen austria po. Advance nga po kmi lagi mag bayad. Kahit wala pang bill nag babayad na kami. Sayang lang po ung binabayad namin mahina ang net. Sana po magawan nyo ng paraan. Salamat po

1510 milano   (22 October 2016 9:22 PM)
WALA akong signal sa roaming ko may load naman sya   09052822390 


1509 milano   (22 October 2016 9:20 PM)
gud day,
 matagal na po ako na may roaming  bakit po biglang nawalan ng signal lagi naman ako may load  baka po pweding paki ayos naman. my roaming 09052822390  

1508 Edwin De Mesa   (22 October 2016 7:51 AM)
1 week ng walang internet dito sa aming landline internet namin with number 09173299672 na nakapangalan sa asawa ko Genelyn M. De Mesa. Baka naman pwede nyong gawin at nakakayamot na po. dito po ito sa Brgy Sta Felomina, San Pablo City, Laguna

1507 Noraida D. Aquino   (20 October 2016 10:48 AM)
Gusto ko lng malaman kc nagpapalod ako, pero ngaun di ako makapaglod s customer kc puro check operator. kailangan b may personal lod ung retailer sim ko?

1506 nelson bukang   (19 October 2016 5:42 PM)
nagpa load ako ng 50pesos tapos nagregister ako sa gounli20,30pesos ang natira sa load ko pero pag tsek ko wala na ung 30pesos ko!ganito ba talaga sa globe????

1505 nelson bukang   (19 October 2016 5:39 PM)
my concern is nagpaload ako ng 50 then nagreg.ako sa gounli2o,so may balanace pa akong 30 pero pag tsek ko wla ng ung 30pesos ko na load,ganito ba tlaga sa globe

1504 Jenny   (19 October 2016 8:04 AM)
Hi good day,

Biglang nag NO SERVICE sa network ko . kindly repair it immediately , here's my # 09365165454 . This number is important . you can call me at 720-6140 .

1503 Jorge A Diapal   (19 October 2016 7:49 AM)
Good day, bakit hindi pa naactivate ang inaaplayan ko na mobile sim. Ang sabi 24 hour maactive ni hanngang ngayun wala pa. Anu ang dahilan?

1502 CHARMAINE ANNE D. BETTER   (17 October 2016 10:30 PM)
i just want to know my PUK blocked number. my sim TM is lock by accident. thanks.... my number is 09264076405

1501 joselito alvarez   (17 October 2016 11:57 AM)
sir/mam good day pls can activate my sim nos. 09773018500

1500 Elizabeth S. Anduzon   (16 October 2016 6:01 PM)
May I know how can I talk to the customer service representative and not machine generated. I have concern that need to answer by the representative. Please let me know what is the number.

1499 maricris trinidad   (14 October 2016 8:37 AM)
here my number 09778523412

1498 maricris trinidad   (14 October 2016 8:35 AM)
good day po 2weeks ng hindi maganda service nyo dito sa pandi bulacan naka ilang tawag na kami sa inyo pero ni isang tauhan nyo walang pumupunta magagaling lang kayo sa bayad pangit naman service nyo.....

1497 Marilyn Penuela   (13 October 2016 4:31 PM)
I am so disappointed with your service. I have called more than 10 times, to report that my line is not working. They have given me more than 10 reference number but to no avail. My complain was ignored. I have my October bill, how am I going to pay it? No service for almost 2 months! My account number is 708177032. I am a long time subscriber of Bayantel how come that I am experiencing this kind of treatment? Your service is very poor.

1496 faizal amilasan   (07 October 2016 6:48 AM)
i would like to stop loading my number 09358808919.please i beg you

1495 Laida P. Serami   (05 October 2016 11:17 AM)
good day po, concern ko is nawalan po ako ng load kani kanilang. nagpa load po ako ng 100 saka nag register ng promong GOCOMBOIJHD95, after few minutes nag reply po ang 8080 na hindi na process ang aking request. tanong ko lang po paano nawala ang aking load hindi naman ako naka register. nag text lamang po ako mga 3 beses. pero tawag hindi ko ginawa. maibabalik pa ba nawalang load ko. please lang po pinaghihirapan namin ang perang pinagloload namin.sana naman huwag ganyan.

1494 Laida P. Serami   (05 October 2016 10:32 AM)
good day po, concern ko is nagload ako ng 100.00, nagregister ako sa promo na GOCOIJHD95 after few minutes ng reply ang 8080 na hindi na process ang aking request. so i was expecting na may load pa ako. since emergency call ang gagawin ko itinawag ko na lang kahit hindi pa ako naka register, the worst scenario was i can't make a call kasi wala na akong load, so the next thing i did was balance inquiry ako, laking gulat ko na lang I have 2 .00 na lang na load. if ever na naka register po sana ako makaka tawag ako. kaso wla e. pwede po bang paki balik nawala kong load. hindi ko po pinupulot perang pinan loload ko po. pinaghirapan ko po yan.pinalalagpas ko nlng na kinakain extra load ko. not this time.kahit itinext ko na ang worth 3.00 san po napunta ang aking 95 na laod e hindi nman ako naka register?

1493 jennifer navidad   (04 October 2016 12:50 PM)
paano mag change password sa wifi?

1492 Erlyn Padernal   (01 October 2016 5:49 PM)
i need to complain and ask several question to globe but seems that all hotline are busy ,our wifi athome wasn't working for 7days now ,we are transacting online business it's because of this we cannot do anything,please give me a proper number to call about my problem ,
09177249645 this is my cellphone number and 033 5369836 is my landline ...

1491 CHRISTEL ANN BOSITO   (01 October 2016 3:45 PM)
Good Day Globe, Full paid na po ako sa plan ko.Ask ko po kung paano sya maOpen line kailangan ba talagang pumunta sa Globe technician? kasi po wala dito sa Masbate City na Technician para magopenline ng plan..

1490 Marjorie   (29 September 2016 6:13 PM)
hello there, this is marj from china.. I would just like to ask regarding my roaming sim I do not have any signal thank you

1489 mona liza martinez   (28 September 2016 7:47 PM)
my landline is not functional for 10 days now... you said you will do service last monday... none. then wednesday... none again. please fix ASAP.
and I would your dear company want to deduct days that line didnt function.
thanks and God bless you more...

1488 Aileen Pascual   (28 September 2016 8:34 AM)
Good day!
This is with regards to your message to my mobile numbers:09173815583 that I haven't pay yet my account balance for I have already paid half of it's total balance, amounting to Php. 2,450.00 at Cebuana Lhuillier last September 10, 2016 as what your costumer rep. said on our phone convo. agreement. And also, last September 21, I have received an email from Globe that the due date of the last balance will be on October 16, 2016.
Please confirm me the exact info with regards to this matter.
Thank you.

1487 Jenny Nedic   (26 September 2016 10:34 AM)
Dear Ms. Diana Joy Dy Sy,

We're pleased to send your current Globe e-Bill with the following account details:

Account Number: 42577138
Mobile Number: 09178847168
Billing Period: August 21, 2016 - September 20, 2016
Bill Number: 125
Total Amount Due: PHP -100.00

Ano po mean nito? We need your response immediately, were trying to call your customer care hotline, but all of your agents are busy. Do we need to pay? We don't understand the billing you've sent to us. Thank You.

1486 Erica Aguirre   (26 September 2016 9:27 AM)

I've already raised my concern for months now and it is still unresolved.
For the nth time, please check on why can't i send sms,pasaload and balance inquiry using my prepaid sim. Even,sending simply inquiry to 8080 or 7000 or your other service number is not going through! Also, your customer service hotline is not working.. tried it several times!
I would really appreciate if you can help me with this.


1485 bryan nolasco   (25 September 2016 10:44 PM)
sa olongapo city po ako

1484 bryan nolasco   (25 September 2016 10:42 PM)
bakit po yung signal lagi po nagloloko pawalawala mag kakaroon tapos po mawawala kapag nag youtube po ako khit 3minutes ang po yung time niya eh mag loloading parin sana po maayus naman po kagad salamat po.

1483 Chamel T. Dayo   (24 September 2016 7:28 AM)
Dear Globe Company,

need ko lang po ng confirmation from your company na nagkaroon daw ng system down ang internet connection ninyo sa Davao City ng dahil sa malakas na ulan at maresume ang service ninyo sa internet this coming 27-09-2016 isa po akong subcriber ng globe/Bayantel Internet connection and working abroad base in JEDDAH K.S.A..kindly give me your feedback dahil ito lang po ang gamit naming mag-anak para kahit papano eh parang nasa pinas narin ako..salamat and more power

1482 gilbert salazar   (22 September 2016 12:56 PM)
bakit nawalan ako ng internet tapos hirap mag contact sa service center

1481 rolly   (20 September 2016 9:18 AM)
magkasing bagal ang internet at service niyo..... mabilis lang kayo sa pagbigay ng bill..been calling you since sept. 5 regarding our concern.. pero till now walang action... need yata kayong isumbong kay TULFO!

1480 Bong   (20 September 2016 8:12 AM)
Helo all,

Walang dial tone !!!! 4306237 . Kailan ba ito magkaroon ng dial tone at ma stabilized ang repair outcome???
Bills lang ang nagpaparamdam na bayadan !!!! Pero yung dial tone !!!! Wala wala wala..
Palagi na lang bang ganito???? Puno na kami ng REKLAMO pero walang produksyon na Fair service.

AKSYONAN nyu po. Hindi yung singil lang ng Bills ang AKTIBO !!!

1479 Bong   (20 September 2016 8:02 AM)
Dear All concern responsible personnels,

Walang dial tone !!!! 4306237 . Palagi na lang ganito !!! Regular payments at singil ng Bills.
Hindi naman magagamit ang Phone. Napaka unfair talaga !!! Paki ayos nyu naman ng Maigi.
Serbisyohan nyu po ng best satisfaction ang mga Customers. Muhat ng maging Globe Bayantel
lalong pawala wala at di sumusulpot ang DIAL TONE ng telepono... Bigyan nyu po ng pansin at successful na AKSYON !!! Puro nalang ba REKLAMO ang gagawin namin????

1478 Bong   (20 September 2016 7:47 AM)
Dear all concerns,

Again and again,,, malimit na namang walang dial tone and phone namin.. 4306237 . Bayaran na naman ng Bills tapos hindi satisfactory ang service at utilities ng Phones !!!!
Hanggang kailan ba itong ganito na nag babayad ka ng Bill ng phone na walang dial tone.
Paki ayos nyu po ng maigi. Please fix fix fix it !!!! Puro na lang ba reklamo ang kailangan ng customers??? Pansinin nyu naman po.

1477 Michael Geronimo   (20 September 2016 1:28 AM)
Before we signed up for Globe internet service we clearly asked the agent is this connection will really run as 10 Mbps?, Agent said YES! GUARANTEED! but, I will take 3-5 days before the connection become stable and this is exactly the same thing the installer told us that it will run us 2 Mbps temporarily or default and after 5 days the connection will be stable. From that moment when I heard default / temporary I did have some hesitations and wanting to wait for PLDT although it will take 2-3 weeks but as per friends and relatives information PLDT's connection run as specified, but we still pursue the service due to the trust we gave to your agent. Globe it's been 8 days now our connection still runs at 2 MBPS. What we signed for is 10 MBPS now I texted the agent and he gave me this code Anl16090001728... All we want is to get what we've signed for this is not acceptable

1476 Ana   (16 September 2016 7:58 PM)
Dear globe..
I been trying to call your customer service since yesterday but can't still contact.. Then kanina my tumawag na taga globe tawag daw Kami sa number na binigay.. D din makontak.. Been 2 days ng walang connection... Please response.... Nsaan po ang good service.....please call our number 4471451

1475 April   (14 September 2016 10:27 AM)

since saturday, september 10 we do not have internet connection and dial tone, we contacted your customer service twice already but still until now we do not received any actions on it, they said that there is a technical problem near our area but our neighbors using globe have connections and their phone is functioning well, i asked to call someone from globe Cebu to visit our location to personally check but according to the call center agent hindi daw possible sila na ang magrereport.. we are paying monthly for the poor service.. kindly please facilitate our simple request of fixing our internet connection as well as our telephone as we are awaiting for a call abroad.
telephone number: 032-422-8708
name: Alfonso Corominas
location: sacris subdivision, bakilid, mandaue city, cebu.

please let us know the status, its been five days and counting that we do not have the service we deserve!

1474 MELANIE CRUZ   (13 September 2016 1:22 PM)
pls. check our landline 5010304...no connection

1473 Annabelle   (12 September 2016 7:45 PM)
September 12,2016 kakabit ninyo lang sa akin mahina na agad ang signal.

1472 angelo john moll   (10 September 2016 1:30 PM)
hi globe!

nawala phone ko today. is it possible na ma trace yung phone ko using my cellphone number?
until now po kasi nagriring pa sya


1471 lei ato   (04 September 2016 7:20 PM)
hello po sir/ma'am :) gusto ko lang po sana iconfirm kung may staff kayo na Nathan D. De Leon? database administrator ''daw'' po siya sa gobe telecome tarlac city branch. I need you soonest response. Thank you po :)

1470 Driz   (02 September 2016 10:53 AM)
Ang tagal ma re-connect ng internet broadband namin tapos yung customer service hotline ninyo ang hirap makipag transact. puro voice message, kung gusto daw makausap yung representative stay on line pero wala namang mag aasist sa iyo.

1469 Bong   (02 September 2016 7:43 AM)
Hello to all concerned,
Sa dami ng ka he hello sa inyo,, nahihilo na rin ako sa kakahingi ng pabor na ayusin ang aming dial tone.
mag 1 month na ganito di magamit ang telepono 4306237. Bills payment sa ganitong systema???
Pumatak man ang ulan o uminit... dial tone ay hindi na nagpaparamdam. May hotline kayo di rin naman
makatulong kasi kung anu ano voice answering machine,,, kung saan saan ka paikotin!!! wala ka naman
makausap na customer service na tao !!!! Hotline para mag create ng HOT HOT init ng ulo...
Baka ang (NTC) National TeleCom ang maka bigay tulong nito !!!
Paki rectify nyu po ang problema sa binabayaran naming telephone Bill na walang dial tone!!!!

1468 Bong   (02 September 2016 7:29 AM)
Walang dial tone!!! pawala wala internet !!! nagbabayad kami ng regular bills,,, nakaka irita talaga,,, mamuhat ng ginawang globe bayantel.. paki rectify naman tel no. 4306237.
Mag 2months ng ganito. kunting patak ng ulan wala na dial tone at di na din bumabalik!!!
Unfair naman ang singil nyu.. May telephon billings kami binabayaran boung buwan wala dial tone!!! may hotline di naman maka tulong.

Paki bigyan nyu po ng pansin para maayos.

Or else klangan na cguro manghingi ng tulong sa NTC -- national telcom.

1467 Bong   (29 August 2016 12:06 PM)
Hello po mga concerned ng Globe Bayantel telecom.
Paki solusyonan nyo naman ang sinasakripisyo na laging walang dial tone at panay pawala-wala na
internet ng tel no. 4306237.
My God, umambon lang ng kaunti and dial tone ng telepono nawala na. Laging ganito na lang.
Binabayadan na pala sa bill ung pagkakawala ng dial tone. Ito na ba ang bagong serbisyo?

Please lang po, consider nyu naman ung expenses bill ng consumers. Make it fair.

1466 Norisri gumandol   (29 August 2016 7:48 AM)
Good morning..nagpaload ako kahapon ng 100..tapos nagparegistered ako sa GOCOMBOIJHD..,pro puro sorry at hindi raw maprocess ang aking request..pro nang nag iquire ako sa balance ko..4 pesos nalang..pakiayos po!kung ano ang nangyayari..salamat

1465 Lynn Alday   (26 August 2016 7:02 PM)
Hello! Please can u fix net problem in our place. Palaging reconnecting, we loved using globe as a net provider so to make us more satisfied can you guys do actions with the problem
That we encountered.
Thank you and i appreciate your action about this!
More power!

1464 Bong   (26 August 2016 11:05 AM)
Hello all concerned,
Paki modify nyo naman yung hotline ninyo na 211-2000, kasi bukod sa hirap makonek,, eh puro voice machine na kung anu-ano directiba pinapa proceed.. tapos wala naman maka usap customer service na makapagbigay support sa anumang complaints o telecommunication problems. Eh may nalalaman pang voice machine na will return back after 2hrs,, or minimum 9 mins availability ng sasagot sa hotline call.
My dear friends,
nakaka HOT talaga ang hotline na ito. Kasi Mag iinit ang ulo mo sa paghingi ng support na di naman makakonek sa kanila. Please lang yung public service paki gawin lang na friendly.
Para naman maka smile ang mga customers. Wag naman kami bigyan ng stress.
Unfair naman siguro kung magbabayad ka ng Bill tapos di mo naman nagagamit ang telepono mo kasi
mas malimit pa na walang dial tone. Paki aksyonan na lang po.

1463 Bong   (26 August 2016 10:35 AM)
Hello to all concern,
Magmuhat ng naging globe bayantel ang aming landline 4306237 ay lagi nlang nawawalan ng dial tone. Kunting patak ng ulan wala na agad dial tone. sa ngayon mag 1 week na wala dial tone. Nakaka irita kasi nagbabayad naman kami ng tamang bills. May hotline na 211-2000 pano magamit wala din dial tone. tsaka mag return back sayo 2hrs after?? my God hotline ba ito, wala din makausap customer service, kasi no available, or minimum 9mins na di sigurado. Naka tengga mga transaction na may kailangang telephon communications. Paki bigyan nyu ng pansin po.

1462 Aileen   (24 August 2016 6:03 PM)
Gudpm po last week i bought a unit with free globe sim a tricut lte sim with 100 mps surfing.i used the mobile data and now i try to load the sim but unfortunately there is no confirmation and i checked the balance it still nothing it happens that i have m6 own loading staion so that i personally encounter the problem in auto load max it deducted but in my globe sim theres nothing appear. I tried three times 25 each but still nothing.what can i do.

1461 zarah   (21 August 2016 4:05 PM)
Good day mam. Tanong ko lang po. Kung paano tumawag gamit mobile phone. Sa customer service. Kc, po report ko to internet at landline ko. Eh bigla nalang nawalang sabay . After lunch pang 4 days na ngaun.

1460 espervillarico   (19 August 2016 9:49 AM)
can you please turn back my load its worth 150 last night then when i check these morning its almost nothing. Can you please turn it back now i need it ....be god to your costumer poor signal then some more take costumer load...09975004705 please turn it on a minute i need importantly..

1459 mich   (19 August 2016 8:09 AM)
I I registered to GOSURF50 last night which has a consumable data for 5 days, it also indicates that i will be having unlimited text for all networks, but when i check my phone this morning, i couldn't use any of that service and i received a text message that my GOSURF has already expired.. how come? it is for 5days and i just registered it last night...
anyone please?

1458 ana anonuevo   (12 August 2016 11:04 AM)
bakit napakabagal ng connection nyo samantalang 3mbps na nga with chromecast na , kapag binubuksan ko cromecast hindi na gumagana computer ko.pwede ipa terminate ko na lang connection ko?

1457 Dolor M.Calim   (11 August 2016 7:33 AM)
2 days na kaming walang dial tone,,,pati internet super bagal,,,please paki check!!!

1456 IMEE JOY M. SERRANO   (10 August 2016 10:55 AM)

1455 catalino badua   (08 August 2016 1:24 PM)
Please fix our dial tone, we always experience that interruption. Despite of this interruption, our operations are affected.We pay monthly but your services are not okay. Please fix it now. Most of the time we call but your lines are always busy. How come?

1454 rohana sending   (06 August 2016 10:56 AM)
wla parin ung landline at ung chrome cast sabi ng agent nyo after 3days lng eh 1week na wala parin at pwede ba palitan ng dsl ung lte connection ko mabagal kasi tnx.

1453 yang gee   (04 August 2016 7:24 PM)
Hi Globe. Kung pwede sana paki ayos nman ng connection nyo. 3Mbps po yung plan nmin pero KBPS lng nrranasan nmin. 1k+ po bnbyran nmin monthly. Magaling lng po kayo mgpadala ng bills and payments pero ung service nyo di nio maayos ayos.!
From Taytay Rizal.

1452 kenny   (31 July 2016 5:17 PM)
yung internet namin mahina hindi kagaya noon malakas, pero ngayon mahina. Ganyan ba ang Globe magaling lang sa simula, pag umabot ng ilang buwan wala laos na?

1451 Magdalisa   (31 July 2016 5:09 PM)
Hi good pm po. Saan po ang globe telecom na malapit dito sa taytay rizal kung saan pwedeng bumili ng retailer sim at kung saan pwedeng magload din pag naubusan na ng load ang retailer sim?

1450 mr khax   (29 July 2016 10:18 PM)
bat ang bagal ng internet? 15mbps. tapos subrang bagal kaka bayad lang.. ano naman to mr. president.. maawa po kau... relax lang muna sa droga, ang internet nanaman...

1449 omar dosdos   (29 July 2016 8:04 PM)
hello po palagi na lang nawala ang internet connection,, sa anong dahilan.. 1 -week na yata, sa cebu po ako..

1448 arvin arellano   (28 July 2016 4:49 PM)
ok lang po kayo nalang tumawag sakin regarding lang po sa internet connection namin #09368734274 thank you hihintayin ko po

1447 Jazz   (26 July 2016 9:38 AM)
Hi tanong ko lang po. Landline kasi namin is choppy, sa connection po ba ito or sa telephone na sira na? Please reply.

1446 Rene c alzate   (24 July 2016 12:11 PM)
Hangang kailan I babalik internet ko bayad na ako sa bill maawa naman kayo

1445 Rene c alzate   (23 July 2016 9:55 AM)
Kailan nyo po sasagutin yung tanong ko,

1444 Rene c alzate   (23 July 2016 1:35 AM)
Tanong ko lang po kasi na delay po kasi ako ng pag bayad ng internet ng 8 days pinutulan agad ako ng linya, naka pag bayad na ako knina ask ko lanng kung kailan at ilang araw bago mabalik yung internet ko, salamat

1443 Jodie   (20 July 2016 2:16 PM)
Tanong kulang po Sana, kung magpalagay po ako ng global line sa bahay nmn kasama na po Yong wifi mag kano ho ba? Ilang weeks po ba matapus? Sa sagay City, Negros Occidental po ang place namin.

thanks. 05172

1442 Roger Landry   (14 July 2016 9:12 AM)
Would like to discontinue praper or direct mail, and Use my e-mail for information and Billing, since i have not recieved a billing for over three Months?? thank you, capt Roger Landry.

1441 HENRY C. CANETE   (14 July 2016 7:41 AM)
Dear sir,

I would like to ask help from your office. I have a friend and his name is ROEL REYNES. He has Globe landline and he is residing at Corodova, Cebu.

Can you give me his landline?

I am his officemate before in General Milling Corporation.

Thank you.

Cell No. 0927-427-4428

1440 carlo   (12 July 2016 8:19 AM)
hi paayos naman po yung linya ng telepono dito sa paramount synergy maritime services inc.kakabayad kulang po kasi nong july 10, 2016 salamat po

1439 Nick Michael Garbanzos   (05 July 2016 10:52 AM)
Hi, could you help me about 3rd party subscription?This 2656 KonsultaMD charged me P60 per month.Can you deactivate this subscription please.It cause me trouble every month of my load.I'll wait for your feedback.

1438 Romel Abaya Casamina   (03 July 2016 9:06 PM)
Good day!

I have my sim post paid plan but I am already out of the country.
I had tried to go to globe before I leave but I dont have bill yet as per them. And asked if i can have someone to decativate it they told me yes but now they are not deativating it. What can I do and how will I do this.

1437 marietta olivo   (03 July 2016 6:26 PM)
i have to complain regarding globe international roaming. i register my no. 09062311322 for roaming last june 29. it said that a txt message will be sent the following day upon arrival to the country of destination. i arrived saudi arabia june 30 but my phone is not yet activated until now. if i just knew that globe is always like this service is not good. i prefer smart for my roaming.

1436 Hanna   (30 June 2016 4:44 PM)
Hi bakit po hindi ako maka tawag sa tm users kahit naka unli call ako sa globe and tm for 7 days please I need a respond asap kailangan ko po kasi ma contact yong friend ko and tm user siya salamat

1435 manuel   (30 June 2016 1:25 PM)
09163980104 po ang aking number ask ko lang po kong active pa ba siya kasi di na ko nakaka receive ng txt and calls. nasa phone ko naman sya di ko inaalis, minsan lang kasi ko mag load. ma active nyo po ba ulit. paki active naman po

1434 Arlene   (30 June 2016 8:42 AM)
Hello, pwede mag reklamo. nag load po ako ng regular 20 pesos sa globe number ko 0915-537-8787 tapos naka unli na ako ng unli20 which is call and text unlimited pero nung natapos na ako naka pag unli. hindi ako makatawag pero maka pagtext naman ako. anyare?? corrupt yung load ko na 20pesos lang?? pakisagot

1433 Alan paul mirasol   (29 June 2016 1:25 PM)
How can i retrieve the account number of my tattoo broadband. I cant pay my bill. Please help

1432 george stoll   (25 June 2016 7:15 PM)
account 857945198. It has been a week or so now and the wi-fi continues to be very, very slow and at times doesn't work at all. When will this issue be resolved and why do I have to pay full price when I don't get full service? Please advise asap.

Mr. Stoll

1431 jorge   (24 June 2016 11:33 AM)
parang internet din ang slow, affordablecebu.com ito hindi globe..

1430 elizabeth   (24 June 2016 6:10 AM)
hello, concern ko lang problem ko. june 23 around 10:36pm nag register akosa supersurf200 good for 5days then siguro mga 30mins ko plang sya nagagmit may nareceive akong text na 0 na daw ung mobile data allocation ko, as long as i remember ung niregister ko is pang 5days so howcome na wala na kaagad akong mobile data? so parang nagsayang lang ako ng 200.00 for nothing? anong klaseng promo nyo yan? mag iintay ako sa reply nyo and ayusin nyo yung mobile data ko. nagbabayad ako ng tama para makaavail ako ng promo nyo. im sorry for being rude, di ko kasi deserve yung nangyari sa mobile data ko. if possible pls contact me sa NO. ko 09054198188. ASAP! thanks.

1429 kyla   (21 June 2016 10:42 PM)
my internet connection still too slow . and globe agent told that will repair it , but till now did not do why too slow to assist this ? too poor connection , i will report this to DTI if still not assist my connection ,

1428 Ramon Dollesin   (21 June 2016 9:46 AM)
It almost 3 weeks, since May 28, 2016 we dont have a dial tone, I tried to contact customer service hotline but it just ringing & ringing and without any response. Please kindly assist me in my concern.. account number. 709276370, tel no. (054) 721-24-64

1427 Raquel N. Grande   (19 June 2016 1:04 PM)
good day! i just want to ask how to change password in my wifi internet..thanks

1426 bench1964   (10 June 2016 1:09 PM)
My internet and landline connection has been down since monday. pls follow up restoration of my connection. I have been calling your hotline since then, but no action yet. I also want a rebate on my next billing. Please make your services better...

thank you

1425 jessilyn climaco   (07 June 2016 4:26 AM)
please advice what to do i can't use my wiffi,, the router is on but all devices cant connect,,we still have internet because we connect directly the laptop to the router...please check our internet wiffi connection my account number is 856409195.

thank you.

1424 Robert   (03 June 2016 9:57 PM)
What happened to Gounli500. I registered but it is low connection. Every time i open the fb or messenger. NET WORK Error.

1423 virginia   (03 June 2016 8:57 PM)
hello i've already a internet connection last april 30 and runs for 3 days then the connection was getting slow and as of now i started speedtest unfortunately it has 0.97 mbps and the speed test runs slow.. please clarify thanks

1422 Camilo Lopez   (03 June 2016 9:13 AM)
I would like to continue to use my Globe Plan which number 09173128169(account number 98223307) and to be finish on contract this coming June 17,2016.
Please let me know on how i can do to continue my number.

Thank You,
Camilo Lopez

1421 Camilo Lopez   (03 June 2016 9:06 AM)
I would like to continue of my globe plan 599 a month which is finish contract on this coming June 17, 2016.Please let me advice on how i could do so that i can continious use my number which is 09173128169.I'll try try to contact the hotline but no one can answered my calls.

Please response emmidiately.

Thank You,

Camilo Lopez

1420 nessy suaner   (02 June 2016 2:14 PM)
hi i received my unit last may 27, 2016. but until now i can't use still no signal for my plan this is my ref. at my sim 4152 4530 1001 0533 ..please i really need it now ..thank you

1419 Love faith Lauron   (02 June 2016 7:31 AM)
Hello,i already pay my bill yesterday but then until now,my line isnt connected yet.i already called 211 and request for reconnection but then nothing happen.i want to talk to a globe personnel but i dont know how.please i need my connection badly.

1418 adrian peter bernardo   (31 May 2016 8:37 PM)
My globe sim card cannot call other sim number what happen

1417 Chique F Lopez   (27 May 2016 11:18 AM)
please send me account number ko sa globe tatto kasi di ko alam kung paano magbayad at alamin ko ang balance ko ,, paki send sa email ko, naghihintay ako

1416 Lina A. Lauron   (27 May 2016 10:08 AM)
Since the other day, we have no internet connection as well as dial tone to our globe landline under account number 853846550. thank you and hoping of hearing from your end as soon as possible

1415 Janette   (27 May 2016 7:14 AM)
I need help to re activate my gcash i forget my password

1414 Dana Cadang   (24 May 2016 11:45 AM)
I need to help an assistant for I request , my request is all about the Iphone Plans

1413 magdalena pagsisihan bernardo   (24 May 2016 9:20 AM)
please paki send yung account number ko sa globe tatto kc di ko alam kung paano mgbayad at alamin ko ang balance ko ,, paki send sa email ko, naghihintay ako,

1412 magdalena bernardo   (24 May 2016 9:12 AM)
please paki bigay sa akin yun account number ko ,kc wala binigay sa akin na papel upap follow up ko lng iyong connection bill ko

1411 Tirso P. Combong Jr.   (20 May 2016 10:41 AM)
Have a blessed day! I just want to inquire regarding my account balance. I want to re connect my Globe WIFI but i cannot contact Globe hotline. (211). How can I contact customer service? This is my account number: 858865590.

You can contact me at this number: 09058351181.

1410 Lucresia M. Suela   (19 May 2016 6:50 PM)
we are encountering slow internet connection in our Globe LTE. I am complaining to repair for our connection in Mansasa area. We cannot do our business transaction all because of your slow internet server. Please do something about this immediately. I am actually here in ICM Globe branch. Furthermore, I also called your customer hotline, but failed to solve my concern. It took me too long to be entertained by your customer service agent so this lead me to make a complaint online.

1409 JAIME TECSON   (13 May 2016 8:14 AM)

1408 mikeleong123   (10 May 2016 9:16 PM)
hi i has upgrade my bayan dsl from 1mpbs to 5mpbs i one to know when can i connected my 5mpbs i need urgent my reg no for the dsl connection is QMP16050000390 my name is arcelita bruto thank u

1407 jhellai   (05 May 2016 10:46 PM)
hi..how can i fix my unlock sim card.?
can you please fix my P.U.K code?

1406 Randy Maxwell   (30 April 2016 7:36 PM)
Why are you allowing gamepad to take money off my phone without authorization they have taken five pesos each day for the last two days I did not sign up for this service they did not have my permission nor do you have my permission to allow them to do this. Now I expect a full refund or I will no longer use your services I will change carriers

1405 Gina   (30 April 2016 7:26 PM)
Hello!what happened to my load prepaid,everytime i put load in my mobile after 15 min.my load gone

1404 Glenn verches   (29 April 2016 8:22 AM)
Still poor connection globe tatoo here las pinas with acct. Number860582820 paying regular bills monthly very unsatisfactory. Im operating small netshop with 5mbps and i receive only 1 mbps always have to call and complain never get the service i paid for im losing money and i have to pay the regular bill for 5 mbps always have to call and complain to hotline never receive any rebates. Poor service of globe should take action immediately or i will put the complain to the consumers right. Globe wake up

1403 ERMINA CURA   (26 April 2016 4:37 PM)
hi good pm please see attached photo in my account . it is about wrong type of account number in bayad center your hotline said that i need to post this photo for you to settle this contest . thanks . i need asap confirmation . please

1402 jonalyn dua   (24 April 2016 10:38 AM)
i want to ask, how can i change my wifi password i would like to change someone connecting in it that resulting to weak signal would you like to give guidelines or an instruction to do it.

1401 Marilyn canada   (21 April 2016 9:18 AM)
Please answer my question untill now i cnt access my globe landline i dont know what is #

1400 Marilyn canada   (21 April 2016 9:12 AM)
Please access my kindly concern about my problem to your site

1399 Allan Garde   (17 April 2016 5:53 PM)
hi i jz want to complain since day two of our phone service until now we cannot make outgoing call and even cannot receive incoming calls.

1398 argie   (15 April 2016 4:44 PM)
Hi!!I just want to ask why my globe tattoo pocket wi-fi with a simcard number 9271941961 has been deducted on its existing load of 467 last month. Since we loaded it with Php.1000.00 last march 2016 and registered it to a promo GS499. We loaded it again a php.500 last april 01,2016 and registered it to a promo GS499. When we check it out why the connection is poor, and the load balance remaining. It has only php. 06.00 pesos left on it!! where did the php.467.00 existing load balance gone.

1397 maricel m. valencia   (11 April 2016 9:11 AM)
i want to ask i cant enter the password of our wifi its user and the password is user what happen?it declare authenthic what is it

1396 Belle   (05 April 2016 4:40 PM)
hello, I want to inquire about why our bill increases to 1k plus. We paid our bill last march 2016 and now we receive a bill for april. Now, my question is why do we receive a higher bill?

1395 benjielyn delacruz   (05 April 2016 8:07 AM)
Hi,Great Day!
May I ask if they have any problem today with your network Globe,because I cannott receive any incoming messages and call.

1394 angelie torculas   (02 April 2016 11:05 AM)
Do you globe signal in lisbon portugal? My husband can't use his roaming sim. How can he use it? How to roam his sim there? Please reply.. thanks

1393 Dante Pamintuan   (02 April 2016 3:00 AM)
My postpaid other phone 09175864825 was stolen here in Paris

1392 Nissly   (01 April 2016 8:40 AM)
can i used my old no. if that no. was already gone??? because that no. is very important for my job hunting purposes. please advice.

1391 ronalyn i. torrres   (31 March 2016 1:07 PM)
Hi! Just need to follow my account on my tattoo bundle cuz its been more than 48hrs. And i dont still have my landline number.. kindly response

1390 FRANCESCA CAMILLE ALFARO   (31 March 2016 11:28 AM)


1389 Rosana Aberion   (31 March 2016 9:24 AM)
how can i view my billing

1388 Math   (31 March 2016 6:56 AM)
good morning! We request to change our unit of telephone we didn't hear the ringing of the telephone. Thank you

1387 Yang   (29 March 2016 9:03 AM)
Hi Good am! Just to follow up billing for our account

1386 jovenlibrea   (28 March 2016 2:44 PM)
i need to help an assistant for i request , my request is all about the upgrading my internet ..

1385 alphi   (26 March 2016 9:30 PM)
how will i be able to know my mobile number? the device does not give options for me to view it.

1384 Mary grace dungo   (24 March 2016 4:31 PM)
Hi. I need help assistant to customer services in gcash i don't know what number. Do I have to call 2882 is useless please help

1383 Henry D. Actub   (24 March 2016 6:00 AM)
The signal of my globe Tatto is very slow I can`t browse any video on youtube please fix this problem

1382 Jesus Garcia De Vera   (23 March 2016 7:23 PM)
hello. i just have my globe home broadband installed just yesterday, how can i replace my wifi password? please give me answer, thanks

1381 azzyiele   (21 March 2016 3:12 PM)
Why my free fb last for only one day yet i am registered in GOTSCOMBODD70. Give back my free fb promo.!!!

1380 Abapo Cecelio   (21 March 2016 11:20 AM)
hello..good morning...i can't call your customer service care, even i have 5 pesos load...why...?

1379 Abapo Cecelio   (21 March 2016 11:19 AM)
how can i activate my old prepaid no. please help me..

1378 janbernard manrique   (17 March 2016 3:13 AM)
I registered to Gosakto but un a few I have received a message that my load is already expired? Cab you back my load today Php70.00

1377 janbernard manrique   (17 March 2016 3:04 AM)
I register ed to this promo GOTSCOMBODD7
VALID UNTIL 7 days bit to day they say ha already expired?
Kindly back my load of Php 70.00

1376 Garry cioco   (13 March 2016 1:23 AM)
I want to upgrade my postpaid pocket wifi from 4gb upgrade to 5gb,

1375 Earl Lim   (12 March 2016 1:31 PM)
I would like to complain of the poor service of your network for almost a week. I have been contacting your hotline 7301000 for the past few days , but in vain. I also noticed that my load amounting to one hundred pesos was gone without any reason. I demand an explanation on this matter as soon as possible.

1374 Mark   (09 March 2016 6:26 PM)
if im registered to globe gounli promos, i can't do outgoing calls, and i cant recieve incoming calls, but i can text, and if i stop the promo i can do outgoing and i can recieve incoming.. whys that? can you please help me with this...?

1373 cielo   (09 March 2016 6:19 AM)
I try to registered to promo CA20 last sunday night (March 6,2016) then I haven't received any message from 8888 then When I check my Balance it become zero (0), then the following day March 7, 2016, I try again another promo of TM but seems no difference.. I received a message that the network doing their best to fix the concern regarding that, But I felt disappointed because since yesterday there's no any changes and yet your network become worst.

Please, Bring back my load this is my number #09056150464 and I hope you fix your network immediately or else many customer will lost.

1372 Mercy   (08 March 2016 8:08 PM)
I registered to promo GOUNLI50 last night, then this afternoon I received a text from 8888 saying, my promo expired. I tried to call all hot lines of Globe even the chat support online but they're so hard to contact. Please improve your service.

1371 conrad   (08 March 2016 3:22 PM)
kindly check your promo because last sunday night march 6,2016 i availed your promo GOTSCOMBODD70 valid for 7days but today 8888 texted that my GOTSCOMBODD70 has already expired? kindly do something i want my load back immediately this is my #0936-902-4350

1370 TINTIN   (08 March 2016 3:08 PM)
I registered yesterday afternoon GOUNLI500 valid for 1 month but what happen? 8888 texted me today morning " your prepaid load GOUNLI500 has already expired?" how come it happen? please do something i want my load back immediately and this is my #0916-743-3866.

1369 Carlo   (08 March 2016 3:06 PM)
I've registered for 30 days and after 2days 8888 says my promo expired and now I cant make calls and internet. Give me some explanation on this matter.

1368 Cherry B   (08 March 2016 1:07 PM)
Hey guys! Me and my friend registered yesterday with the globe promo GoTXT15 which is for 3 days, but 8888 texted us today that the promo expired today.. What's happening Globe?

1367 Paolo   (08 March 2016 12:34 PM)
Pls check you promos I register to gounli50 yesterday march 7 and on march 8 morning it expire. Ill forward the concern to national telcommunication if this will not be return back

1366 Malou Alejandro   (08 March 2016 11:45 AM)
Kindly check your promos, just availed yesterday( after lunch) your GOUNLI50-for 3 days. And to my surprise globe texted me today that its already expired. What a service. My number is 09266822685. Thank you.

1365 almah sumicad   (08 March 2016 10:35 AM)
Last night i register to GOUNLI500, 8888 replied that i was already registered in this promo but early this morning i have receive a txt informing me that my GOUNLI500 has already expired how come it was already expired this promo i valid for 1 month how can i claim back my load?

1364 Rjay Gallardo   (08 March 2016 10:23 AM)
Poor Customer Service...waiting for 20mins to talk to your customer sevice representative but still no one is available...

1363 Ma Venis Amorin   (08 March 2016 8:48 AM)
I just registered to unli50 yesterday! But why do i got a notification sayig that it is expired today and i cant text nor make a phone call at all!

1362 Gab   (04 March 2016 11:20 AM)
Few weeks ago our modem has been replaced. Globe says that it is an upgrade of their hardware or something. We received the email and texts from Globe. I thought it is an UPGRADE but as it turns out, it is slower than my old modem and it is ruining my business! Fix your connection or I will change my network.

1361 Rachael Paola   (02 March 2016 6:29 PM)
Hi ,
My name is Rachael Paola from Melbourne Australia and recently purchased an iPhone 5s from an Apple Store in Quezon City .
I was told the phone was locked but when I got home yesterday and put in my Australian sim I wasn't able to because it told me the phone is locked to my precious provider which was Globe .

I need to know HOW I can get it unlocked and what is the easiest and most efficient way of doing this ?
My cellphone number was +639272547319 .

The IMEI is 3592700688188000
And the FC ID: BCG - E2643A

Please contact me ASAP as this matter VERY URGENT.
My email is : rpaola@tpg.com.au

Thankyou .

1360 erlyn rivera   (02 March 2016 2:49 PM)
good day.... im always waiting for a posting of my bills in my email but still i dont recieve any bills for alost 4 months and it is very difficult to pay without the bill payment....can you make it possible to send my bill on my email...thank you.

1359 Dinah Seloaa   (27 February 2016 3:05 PM)
I purchased your plan 299 globe tattoo broadband last february 25, 2016 at SM sta. rosa and waited within 24hrs to activate it. Before i leave your store they already set it up with my own pocket wifi.
Today, february 27, 2016 i tried to use the net and received text's from GLobe that saying they charged me worth 300 and to cancel it just follow the instruction from the text and i followed it then its a share-a-load message which is i never send a load to a certain no. and i still receive the same text please help me

1358 fanne   (25 February 2016 7:07 PM)
why my telephone mobile not activated until now am pay my bill feb 23 2016

1357 bernet marylin   (25 February 2016 4:45 PM)
I live in France and I'm French. I bought an I-phone 5S as a bargain, IMEI : 352039065313274. Apple insured me it's not lost or stolen but it's locked by Globe Philippines. Can you unlock it and to what conditions ?
Thanks in advance for your answer,
Best regards.

Marylin Bernet

1356 yhilla despi   (22 February 2016 10:09 AM)
why is it that my plan is not yet activated.you told me it would only take 2 days

1355 Melvin Locke   (20 February 2016 2:16 PM)
Hello. Landline is not working today. Some men up the pole today. The account name is Elvie Locke Account # 833142254 Phone # 4010016. thank You.

1354 Angela Boyett-Camp   (18 February 2016 8:08 AM)
good morning, Globe. My Internet order number numbers was 19778296. Service Number 1001036476. Installed (Tandayag, Amlan, Neg Or) May 16 2015. I don't know the account number. My Tattoo modem keeps on dropping out, and the signal becomes very weak. Could you please advise and repsir.

1353 Ruby Lozada   (16 February 2016 7:50 AM)
I would like to request for refund of overpayment for Accpount#47447976 and to be forwarded to pay Account# 96438063. My line has been cut since Feb 1st week and I paid over BPI online banking with acknowledgement # 00785 last Feb 5, 2016, Please assist asap and reconnect my mobile#09175875240. Thank you so much

Ruby Lozada

1352 Marilou Castanares   (15 February 2016 7:02 AM)
Is there another way of getting through Customer Service? Our landline and internet at home is busted. We have gone to the Globe office to inform them and we were told that the technicians will come within 24 hours...that was over 3 weeks ago. I tried talk2globe chat and was given the same response. I am at wits end. Please help!

1351 gerald aldrin cueto   (14 February 2016 10:33 PM)
sir mam this is my acc no. 850734720 pls help me to repair my connection or send us your maintenance to the addres that indicate in your record..plz i need it asap..thanks for your concern

1350 Nikki ANn Lumasac Bihasa   (10 February 2016 2:35 PM)
hello po i want to follow up my handset iphone 5s which is under repair when can i possibly get it. they told me it is 1-3 months gosh..

1349 Bijan Arnwine   (04 February 2016 10:52 AM)
elderly father blocked all his phone numbers can you reset his phone his phone number is 011639777821246 we are in usa and can not reset the phone for him

1348 Donardo Peralta   (30 January 2016 9:46 PM)
hi globe. i just want to confirm when will you fix our INTERNET connection. i submit already the correction on my requirements. but still no INTERNET connection. its been already a week since you disconnect it. i paid 1599 for our installation... please.. fix it.. i want an explanation why still no internet connection

1347 Liezl acaylar   (30 January 2016 1:47 PM)
Have globe numbers 09165968657 and 09157061080. I used these as my roaming number now,siglan is lost. Can you please help me activate. I used these numbers enrolled to a very important transcations not to mentions here. Please, hoping for your immediate actions. My emai ad is amacaylar@gmail.com. Thank you.


1346 reina eusebio   (30 January 2016 9:03 AM)
please help to fix my wifi connection

1345 Deo Sorrosa   (28 January 2016 9:50 AM)
Hi Globe,

I would like to inquire what store have an available Sony M4 unit?

Deo sorrosa

1344 Esteban C. Pascua   (27 January 2016 4:18 PM)
First concern:
I don't want to avail of your gadget care, thus, i don't want to be charged with any additional amount on top of my monthly charges of P999.00.

Second concern:
What is this additional charge of P50 for the statement or the statement fee, for same reason i don't want to be charged with it, you may email my statement to my email add indicated above.

Thanks and i want to hear feedback from you.

1343 andrew pinero   (26 January 2016 2:18 PM)
i paid my bill at western union porta vaga here in baguio last january 21, 2016 and has not been reflected. now i'm getting messages that i have not settled my bill and that it is already due. my globe number 09778551200. account number is 1027652468.

1342 Aika Andrea N. Serrano   (23 January 2016 12:54 PM)
how much is my bill

1341 Rose Marie Vergara   (21 January 2016 12:56 PM)
We can't use our internet and phone for almost a month now. Technician visited and told us that he'll update our service but noticed he didn't do anything. The connection gets worst as of this time. PLEASE HELP! Telephone # 032-401-9325 Acct # 840161584

1340 Baldeep singh   (14 January 2016 7:41 PM)
Can not call from landline to anywhere

1339 Sharyn Diaz   (08 January 2016 8:11 AM)
newly installed home dsl home broadband, cannot call from landline to phone, please help. Thanks

1338 Melody Marie C. Guzamn   (07 January 2016 1:08 PM)
How can I unlock my NDD?

1337 Pacita Armenio Manay   (30 December 2015 1:18 PM)
prepaid landline (7399079) no dial tone since last week, i'm residing at 632 f. blumentritt ext., hulo, mandaluyong city

1336 helen grace   (28 December 2015 4:17 PM)
please send me a installer to reset my wifi router

1335 helen grace   (28 December 2015 4:15 PM)
in just want to know about my globe tatoo wifi router ,how to reset due to default

1334 Aissa Aquino   (28 December 2015 11:13 AM)
Can you please check out tattoo home internet acct #855661620 under the name of Aissa F. Aquino.

1333 jocelyn   (21 December 2015 2:21 PM)
i just wanted to ask how can i change the password of a wifi?

1332 nerissa g contreras   (18 December 2015 12:49 PM)
please check our globe internet, it is not functioning.

subscriber name: hazel neriz g contreras
no. -4034803

thank you

1331 Benjamin Adelino II   (16 December 2015 2:16 PM)
Just wanted to ask my account number to my home broadband. Thank you

1330 cha abad   (14 December 2015 9:00 PM)
We have been a customer of globe for a year, and we have had nothing but problems with guys, if you want you can chek our account, my email address is above if you really contact people. We have a 5mbps signed contract but right now when we try to do speedtest, it only gives us 1mbps, why?!! Am i the nly one who has a problem with your network?! We are paying for 5mbps by the way not for 1 or 2 mbps. We had this problem for over 3 weeks, but your customer service line couldn't even answer. Fix this.

1329 arthur alpino   (10 December 2015 11:14 AM)
i had an Iphone 5 and it has a Globe carrier.Just wandering why it it locked.please help me and appreciate it very much.

1328 Dianne Enero   (09 December 2015 2:22 PM)
Hi Ma'am/Sir,
please check our account,under my father's name, Lorenzo A. Enero. Our landline phone is not yet activated though the handset had arrived last December 1, 2015. Our bundle is the 5MBPS LTE internet with the landline phone. We also did not received our HOOQ activation code which they told us we should be receiving 24 hours after our line is installed. Please make a follow up on these matters. thanks.

1327 Lea rivera   (08 December 2015 7:22 AM)
Kindly check the account of maryjane soriano garcia,she is a scammer,she has many victiims

1326 Juanita De Mesa Sope   (04 December 2015 9:03 PM)
Peace! My son is in the U.S. his roaming was deactivated because he wasn't able to reply YES. How will he activate his roaming again.I was calling GLOBE SERVICE but no one is answering. Hope you can help me. Thank You!

1325 Darlene   (04 December 2015 6:01 PM)
Our retailer sim become undetectable by the phone. Unfortunately, it still has a balance of P270.14. What are we going to do now?

1324 aurelia campos aromin   (03 December 2015 8:09 AM)
Sir/madam, am trying to call with your free of charge using 211 and 2629 but answered me "your balance is not enough to make a call". please checkup ASAP please. Thank you

1323 aurelia campos aromin   (03 December 2015 8:06 AM)
Sir/madam good morning. Kindly please check up our globe landline phone because it is not operational since last week. I thought there was only a repair but until now we don't have dial tone. Thank you so much.

1322 luzy   (02 December 2015 0:13 AM)
hi..i want to how to connect internet in my house in laguna while im here UAE.

1321 jasmine bondoc   (01 December 2015 5:57 PM)
Hi, my sim card is locked and they're looking for a code to unclock it. I didnt even know why my sim card suddenly became like that. Invalid. Please advice me on what to do and where to get the code for my sim card to be unlocked.

1320 Johara   (29 November 2015 5:01 PM)
I would like to ask how to turn off the call baring . I was not able to send a text messeges since yesterday. I registered the GoTXT15 promo. Supposed to be it will expire tomorrow, November 30. Please call me. 09156271149

1319 clarice   (28 November 2015 9:07 PM)
To whom it may concern,

I subscribed to your globe promo today under GOUNLI20 but still my regular load is deducting when calling globe numbers and now can't call as my regular load already finished.
Why is this happening? what is the use of registering to your promo if your deducting regular load?

1318 JC Francs   (28 November 2015 3:09 PM)
My concern is about my load too. I have just bought a new globe sim and I load PHp50 in it. so I registered to NewGoUnli20. So I got the confirmation etc etc. on the next day received a notice that my load will expire so I try registering it again but it end up that my load is insufficient so I balance inquiry and found out that my load balance is PHp15.50 only.
So I just take it as if I may have only overused the load.
so I bought a load worth PHp50 and registered the same Unli promo. but this time it supposed to have a remaining balance of PHp30plus, sadly when I checked my balance I only got PHp9.50
SO What happened to the load? I don't know because even before the expiration notice came for the next whole day I DID NOT use my phone. SO BAD! I need an explanation please!!!

1317 josine l. ibanez   (28 November 2015 10:06 AM)
Gud am please fix our landline 4228106 since nov.23 no dial tone hoping for your soonest reply regarding this matter. Thank you

1316 Jan Ruel Galang   (27 November 2015 0:12 AM)
I took an absent at my work waiting for your technicians and I've waisted my time waiting for nothing. You will inform me? After how many days? Then I'll pay for those days without giving me what I'm paying for? If I won't having back my landline and internet connection this day, please disconnect my line. I'm tired of hearing your excuses about restoration issues. And I'm not paying for nothing. Thanks

1315 Tristan Figuracion   (21 November 2015 10:51 PM)
It is possible to change my 16gb iPhone6s plus to 64gb Iphone6s plan?

1314 Luchie F. Mamac   (21 November 2015 3:20 PM)
Good afternoon.. I would like to ask if what is the process for a reissuance of a company postpaid sim that have been lost but has been continuously billed. Hoping for an immediate response. Thank you.

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