Globe Customer Service New Contact/Hotline | Phone Number
For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.
Globe logo - "abot mo ang mundo"
Globe Customer Service New Phone number: 027301000
The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).
You can also contact Globe at the following hotline numbers:
211 or 2629 - using Globe Mobile Phone
173 - Repair (using Globe landline/telephone)
02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
171 - toll-free from any Globelines
(02) 919-8888 [Luzon]
 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
Do you have any concern with Globe?
"Globe Customer Service New Contact/Hotline | Phone Number" was written by admin under the Directory category. It has been read times and generated 1575 comments. The article was created on .
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Sirs, you are under the impression that i owe dec 2016 bill. that is not so. a friend paid the bill on jan 04 2017. your engineers were here to get my internet and landline working again. You closed both 2+ weeks ago on the assunption that i had not paid the bill... i trust that this has now been put right, and that it will not happen again. jdavid eric lee? Unit 07A West bldng persimmon condos m. Cuenco ave mabolo cebu city
Sir/Mam Halos 3 weeks na po ako tumatawag sa customer service niyo hanggang ngayon di pa rin makontak.. Sobra bagal ng internet nmin. Pakigawan ng paraan please. Heto account number ko 857858042. Thanks po
ung plan na inavail namen gusto namen palitan yung unit na binigay nung operator na babae. kasi may pagpipilian naman hindi nya kami pinapili ngyon nkita ko n sa website marami pala pano namen mpapalitan yung unit na ibibigay nya can you pls assist us thank you
Hi! Ma'am/Sr, Hindi po ako makakuntak sa service nyo mahigit isang linggo na po wala kaming internet sa globe please naman po pakigawaan ng paraan kasi full payment naman kami bakit po ganun. Salamat po
I currently sending money through globe gcashremit her in Singapore but the problem is your outlet in market market keep repeating that my reference number I send to my beneficiary was in correct how come in correct the message I received is direct from Singtel mremit here in Singapore why do you have such thing issue if your outlet don't have sufficient fund can you please be honest to you customer I'm really disappointed on your service I hope you will check this matter as soon as possible thank you
Hi lang po bakut d ma contack service nio ..d na po ako gmamait ng globe sence nag complain ako sa europe na ako sence august..but lage parin kayo nag send ng bills sa akin ..paano ba jau matawagn e dto di kau makontak
During our stay in Malaysia Di ko nagamit yung roamsurf ko...even though my confirmation na..nakaalis nalang kame ng Malaysia pero Di ko man lang nagamit yung roam surf ko!!i want my load back!!to be exact dec.15th 19:42 thats the date kung kelan ako nagparegister and time kung kelan ko narecieve yung confirmation!
Hi, i have started using a globe sim recently. even though i do not connect to internet from my cell phone via data network, i am being charged for the data connection. i always use wifi to connect to internet. without my consent or even when i manually do not connect to the internet, my load is been deducted.
1547Maria Jocelyn M. Gordo(03 December 2016 5:07 PM)
Good day! Just like to report my globelines, it has no dial tone. Just notice this afternoon. My number is (02) 7466420. And also just to know the status of the conversion of said landline from prepaid to postpaid which was requested few months ago. Thank you.
Dear globe, Ano ba talaga hotline nyo? puro kayo busy, puro ring. walang sumasagot hindi ma kontak! masyadong masakit sa ulo , nagbabayad ka ng tama pero pag may problema hindi ma kontak ang hotline nyo. ang daming numbers na binibigay wala naman ni isang ma kontak! gusto kong mag mura, wala kasi akong makausap kung tatawag lang sa hotline?kelangan ko pa bang pumunta ng office nyo? yan tinagalog ko na! ayaw ko kasing mag english para mas ma intindihan nyo na sana ayusin nyo naman serbisyo nyo!
Good morning. This is for the account number 860602489 for Ms Abegail C. Zoilo from Purok 4, Cubacub, Mandaue City. I changed our wi-fi password last night. But when I tried to log in back today, I can no longer connect to the internet. The SSID was also changed. What should I do? I hope you can help me this time because the last time I asked for help through chat, no action has been taken. Thank you.
Hi, please check my no. 09175306360, i have no amount due how come you disconnect my line telling me that i id not pay in fact your recording said 0 balance and please i want to talk to human being not answering machine.
nag pa register po ako ng 7days 1gb kninang umaga and only messenger lang nagagamit q, but prior this yesterday at 5pm nag redeem ako ng rewards ko to registered a short time internet usage for 1day, and this evening the 1day (redeem rewards for internet) wase xpired already at the same time at 5pm. conflict ba ito sa pina registered q na 7day 1gb pag ka expired ng 1day? kasi nawalan na ako data internet ko pag ka expired ng 1day q this 5pm also..
Hi! May I suggest that you inform your subscribers via email, text, and call, particularly here in Bacolod City that you have changed your landline number. I kept on receiving calls from your subscribers asking for help and asking information. I pity them because they need the Internet and other things from your company but I could not help. Almost every day I receive these calls from your valued subscribers. Thank you so much.
goodmorning! more than 3 months napo akong nag hihintay sa actions nyo then kabayad ko lang ng 2500php a week ago tapos ngayon hindi ko kayo makontak lahat na lang ng number nyo tinawagan ko na. please naman ayosin nyo na eto... pls call me 4943176 asap pls... or else hindi na ako magbayad sa bill ko this coming nov. 2 salamat....!
how do we report a no dial tone problem......napakahirap kumontak ng customer service...5 days nang hindi nagagamit ang landline namin....bakit pa kayo nag post ng mmga bagong contact number na wala namang sumasagot. i can tolerate 2 hours of waiting for any f***** customer rep na sumagot pero ang 5 days???? well dinaig niyo na ang service ng bayantel... from worse to horrible...
Goodevening, Last thursday (Oct. 20, 2016) nag punta ako sa SM Megamall, Globe specifically para mag inquire at mag pakabit ng internet/wifi. Monday na ngayon at hindi pa din kami nakakabitan. Ang sabi 2-3 days lang siya but now Monday na. Hindi ko naman ma-contact yung landline ng globe. Thank you. Sana mapansin niyo ito at magawan ng paraan. Salamat.
Bakit po ganun mag 1 month na po mahina ung signal sa net namin. Ito po account number 864408438 nakapangalan po sa kapatid ng asawa ko karen austria po. Advance nga po kmi lagi mag bayad. Kahit wala pang bill nag babayad na kami. Sayang lang po ung binabayad namin mahina ang net. Sana po magawan nyo ng paraan. Salamat po
1 week ng walang internet dito sa aming landline internet namin with number 09173299672 na nakapangalan sa asawa ko Genelyn M. De Mesa. Baka naman pwede nyong gawin at nakakayamot na po. dito po ito sa Brgy Sta Felomina, San Pablo City, Laguna
good day po 2weeks ng hindi maganda service nyo dito sa pandi bulacan naka ilang tawag na kami sa inyo pero ni isang tauhan nyo walang pumupunta magagaling lang kayo sa bayad pangit naman service nyo.....
I am so disappointed with your service. I have called more than 10 times, to report that my line is not working. They have given me more than 10 reference number but to no avail. My complain was ignored. I have my October bill, how am I going to pay it? No service for almost 2 months! My account number is 708177032. I am a long time subscriber of Bayantel how come that I am experiencing this kind of treatment? Your service is very poor.
good day po, concern ko is nawalan po ako ng load kani kanilang. nagpa load po ako ng 100 saka nag register ng promong GOCOMBOIJHD95, after few minutes nag reply po ang 8080 na hindi na process ang aking request. tanong ko lang po paano nawala ang aking load hindi naman ako naka register. nag text lamang po ako mga 3 beses. pero tawag hindi ko ginawa. maibabalik pa ba nawalang load ko. please lang po pinaghihirapan namin ang perang pinagloload namin.sana naman huwag ganyan.
good day po, concern ko is nagload ako ng 100.00, nagregister ako sa promo na GOCOIJHD95 after few minutes ng reply ang 8080 na hindi na process ang aking request. so i was expecting na may load pa ako. since emergency call ang gagawin ko itinawag ko na lang kahit hindi pa ako naka register, the worst scenario was i can't make a call kasi wala na akong load, so the next thing i did was balance inquiry ako, laking gulat ko na lang I have 2 .00 na lang na load. if ever na naka register po sana ako makaka tawag ako. kaso wla e. pwede po bang paki balik nawala kong load. hindi ko po pinupulot perang pinan loload ko po. pinaghirapan ko po yan.pinalalagpas ko nlng na kinakain extra load ko. not this time.kahit itinext ko na ang worth 3.00 san po napunta ang aking 95 na laod e hindi nman ako naka register?
i need to complain and ask several question to globe but seems that all hotline are busy ,our wifi athome wasn't working for 7days now ,we are transacting online business it's because of this we cannot do anything,please give me a proper number to call about my problem , 09177249645 this is my cellphone number and 033 5369836 is my landline ...
Good Day Globe, Full paid na po ako sa plan ko.Ask ko po kung paano sya maOpen line kailangan ba talagang pumunta sa Globe technician? kasi po wala dito sa Masbate City na Technician para magopenline ng plan..
my landline is not functional for 10 days now... you said you will do service last monday... none. then wednesday... none again. please fix ASAP. and I would your dear company want to deduct days that line didnt function. thanks and God bless you more...
Good day! This is with regards to your message to my mobile numbers:09173815583 that I haven't pay yet my account balance for I have already paid half of it's total balance, amounting to Php. 2,450.00 at Cebuana Lhuillier last September 10, 2016 as what your costumer rep. said on our phone convo. agreement. And also, last September 21, I have received an email from Globe that the due date of the last balance will be on October 16, 2016. Please confirm me the exact info with regards to this matter. Thank you.
We're pleased to send your current Globe e-Bill with the following account details:
Account Number: 42577138 Mobile Number: 09178847168 Billing Period: August 21, 2016 - September 20, 2016 Bill Number: 125 Total Amount Due: PHP -100.00
Ano po mean nito? We need your response immediately, were trying to call your customer care hotline, but all of your agents are busy. Do we need to pay? We don't understand the billing you've sent to us. Thank You.
I've already raised my concern for months now and it is still unresolved. For the nth time, please check on why can't i send sms,pasaload and balance inquiry using my prepaid sim. Even,sending simply inquiry to 8080 or 7000 or your other service number is not going through! Also, your customer service hotline is not working.. tried it several times! I would really appreciate if you can help me with this.
bakit po yung signal lagi po nagloloko pawalawala mag kakaroon tapos po mawawala kapag nag youtube po ako khit 3minutes ang po yung time niya eh mag loloading parin sana po maayus naman po kagad salamat po.
need ko lang po ng confirmation from your company na nagkaroon daw ng system down ang internet connection ninyo sa Davao City ng dahil sa malakas na ulan at maresume ang service ninyo sa internet this coming 27-09-2016 isa po akong subcriber ng globe/Bayantel Internet connection and working abroad base in JEDDAH K.S.A..kindly give me your feedback dahil ito lang po ang gamit naming mag-anak para kahit papano eh parang nasa pinas narin ako..salamat and more power
magkasing bagal ang internet at service niyo..... mabilis lang kayo sa pagbigay ng bill..been calling you since sept. 5 regarding our concern.. pero till now walang action... need yata kayong isumbong kay TULFO!
Walang dial tone !!!! 4306237 . Kailan ba ito magkaroon ng dial tone at ma stabilized ang repair outcome??? Bills lang ang nagpaparamdam na bayadan !!!! Pero yung dial tone !!!! Wala wala wala.. Palagi na lang bang ganito???? Puno na kami ng REKLAMO pero walang produksyon na Fair service.
AKSYONAN nyu po. Hindi yung singil lang ng Bills ang AKTIBO !!!
Walang dial tone !!!! 4306237 . Palagi na lang ganito !!! Regular payments at singil ng Bills. Hindi naman magagamit ang Phone. Napaka unfair talaga !!! Paki ayos nyu naman ng Maigi. Serbisyohan nyu po ng best satisfaction ang mga Customers. Muhat ng maging Globe Bayantel lalong pawala wala at di sumusulpot ang DIAL TONE ng telepono... Bigyan nyu po ng pansin at successful na AKSYON !!! Puro nalang ba REKLAMO ang gagawin namin????
Again and again,,, malimit na namang walang dial tone and phone namin.. 4306237 . Bayaran na naman ng Bills tapos hindi satisfactory ang service at utilities ng Phones !!!! Hanggang kailan ba itong ganito na nag babayad ka ng Bill ng phone na walang dial tone. Paki ayos nyu po ng maigi. Please fix fix fix it !!!! Puro na lang ba reklamo ang kailangan ng customers??? Pansinin nyu naman po.
Before we signed up for Globe internet service we clearly asked the agent is this connection will really run as 10 Mbps?, Agent said YES! GUARANTEED! but, I will take 3-5 days before the connection become stable and this is exactly the same thing the installer told us that it will run us 2 Mbps temporarily or default and after 5 days the connection will be stable. From that moment when I heard default / temporary I did have some hesitations and wanting to wait for PLDT although it will take 2-3 weeks but as per friends and relatives information PLDT's connection run as specified, but we still pursue the service due to the trust we gave to your agent. Globe it's been 8 days now our connection still runs at 2 MBPS. What we signed for is 10 MBPS now I texted the agent and he gave me this code Anl16090001728... All we want is to get what we've signed for this is not acceptable
Dear globe.. I been trying to call your customer service since yesterday but can't still contact.. Then kanina my tumawag na taga globe tawag daw Kami sa number na binigay.. D din makontak.. Been 2 days ng walang connection... Please response.... Nsaan po ang good service.....please call our number 4471451
since saturday, september 10 we do not have internet connection and dial tone, we contacted your customer service twice already but still until now we do not received any actions on it, they said that there is a technical problem near our area but our neighbors using globe have connections and their phone is functioning well, i asked to call someone from globe Cebu to visit our location to personally check but according to the call center agent hindi daw possible sila na ang magrereport.. we are paying monthly for the poor service.. kindly please facilitate our simple request of fixing our internet connection as well as our telephone as we are awaiting for a call abroad. telephone number: 032-422-8708 name: Alfonso Corominas location: sacris subdivision, bakilid, mandaue city, cebu.
please let us know the status, its been five days and counting that we do not have the service we deserve!
hello po sir/ma'am :) gusto ko lang po sana iconfirm kung may staff kayo na Nathan D. De Leon? database administrator ''daw'' po siya sa gobe telecome tarlac city branch. I need you soonest response. Thank you po :)
Ang tagal ma re-connect ng internet broadband namin tapos yung customer service hotline ninyo ang hirap makipag transact. puro voice message, kung gusto daw makausap yung representative stay on line pero wala namang mag aasist sa iyo.
Hello to all concerned, Sa dami ng ka he hello sa inyo,, nahihilo na rin ako sa kakahingi ng pabor na ayusin ang aming dial tone. mag 1 month na ganito di magamit ang telepono 4306237. Bills payment sa ganitong systema??? Pumatak man ang ulan o uminit... dial tone ay hindi na nagpaparamdam. May hotline kayo di rin naman makatulong kasi kung anu ano voice answering machine,,, kung saan saan ka paikotin!!! wala ka naman makausap na customer service na tao !!!! Hotline para mag create ng HOT HOT init ng ulo... Baka ang (NTC) National TeleCom ang maka bigay tulong nito !!! Paki rectify nyu po ang problema sa binabayaran naming telephone Bill na walang dial tone!!!!
Walang dial tone!!! pawala wala internet !!! nagbabayad kami ng regular bills,,, nakaka irita talaga,,, mamuhat ng ginawang globe bayantel.. paki rectify naman tel no. 4306237. Mag 2months ng ganito. kunting patak ng ulan wala na dial tone at di na din bumabalik!!! Unfair naman ang singil nyu.. May telephon billings kami binabayaran boung buwan wala dial tone!!! may hotline di naman maka tulong.
Paki bigyan nyu po ng pansin para maayos.
Or else klangan na cguro manghingi ng tulong sa NTC -- national telcom.
Hello po mga concerned ng Globe Bayantel telecom. Paki solusyonan nyo naman ang sinasakripisyo na laging walang dial tone at panay pawala-wala na internet ng tel no. 4306237. My God, umambon lang ng kaunti and dial tone ng telepono nawala na. Laging ganito na lang. Binabayadan na pala sa bill ung pagkakawala ng dial tone. Ito na ba ang bagong serbisyo?
Please lang po, consider nyu naman ung expenses bill ng consumers. Make it fair.
Good morning..nagpaload ako kahapon ng 100..tapos nagparegistered ako sa GOCOMBOIJHD..,pro puro sorry at hindi raw maprocess ang aking request..pro nang nag iquire ako sa balance ko..4 pesos nalang..pakiayos po!kung ano ang nangyayari..salamat
Hello! Please can u fix net problem in our place. Palaging reconnecting, we loved using globe as a net provider so to make us more satisfied can you guys do actions with the problem That we encountered. Thank you and i appreciate your action about this! More power!
Hello all concerned, Paki modify nyo naman yung hotline ninyo na 211-2000, kasi bukod sa hirap makonek,, eh puro voice machine na kung anu-ano directiba pinapa proceed.. tapos wala naman maka usap customer service na makapagbigay support sa anumang complaints o telecommunication problems. Eh may nalalaman pang voice machine na will return back after 2hrs,, or minimum 9 mins availability ng sasagot sa hotline call. My dear friends, nakaka HOT talaga ang hotline na ito. Kasi Mag iinit ang ulo mo sa paghingi ng support na di naman makakonek sa kanila. Please lang yung public service paki gawin lang na friendly. Para naman maka smile ang mga customers. Wag naman kami bigyan ng stress. Unfair naman siguro kung magbabayad ka ng Bill tapos di mo naman nagagamit ang telepono mo kasi mas malimit pa na walang dial tone. Paki aksyonan na lang po.
Hello to all concern, Magmuhat ng naging globe bayantel ang aming landline 4306237 ay lagi nlang nawawalan ng dial tone. Kunting patak ng ulan wala na agad dial tone. sa ngayon mag 1 week na wala dial tone. Nakaka irita kasi nagbabayad naman kami ng tamang bills. May hotline na 211-2000 pano magamit wala din dial tone. tsaka mag return back sayo 2hrs after?? my God hotline ba ito, wala din makausap customer service, kasi no available, or minimum 9mins na di sigurado. Naka tengga mga transaction na may kailangang telephon communications. Paki bigyan nyu ng pansin po.
Gudpm po last week i bought a unit with free globe sim a tricut lte sim with 100 mps surfing.i used the mobile data and now i try to load the sim but unfortunately there is no confirmation and i checked the balance it still nothing it happens that i have m6 own loading staion so that i personally encounter the problem in auto load max it deducted but in my globe sim theres nothing appear. I tried three times 25 each but still nothing.what can i do.
Good day mam. Tanong ko lang po. Kung paano tumawag gamit mobile phone. Sa customer service. Kc, po report ko to internet at landline ko. Eh bigla nalang nawalang sabay . After lunch pang 4 days na ngaun.
can you please turn back my load its worth 150 last night then when i check these morning its almost nothing. Can you please turn it back now i need it ....be god to your costumer poor signal then some more take costumer load...09975004705 please turn it on a minute i need importantly..
I I registered to GOSURF50 last night which has a consumable data for 5 days, it also indicates that i will be having unlimited text for all networks, but when i check my phone this morning, i couldn't use any of that service and i received a text message that my GOSURF has already expired.. how come? it is for 5days and i just registered it last night... anyone please? thanks.
GOOD DAY! THIS MS. SERRANO FROM CALOOCAN. I WOULD LIKE TO INFORM YOU THAT WE ARE EXPERIENCING TROUBLE WITH OUR GLOBE LANDLINE CONNECTION. IT HAS NO DIAL TONE SINCE LAST WEEK OF JULY. WE ALREADY CALLED THE CUSTOMER SERVICE HOTLINE BUT IT IS DIFFICULT TO GET A CHANCE TO SPEAK WITH THEM. PLEASE DO SOMETHING ABOUT IT AS WE ARE PAYING OUR BILL IN TIME. WE ARE HOPING FOR YOUR SPEEDY RESPONSE REGARDING THIS MATTER. THANK YOU.
GOOD DAY! Please fix our dial tone, we always experience that interruption. Despite of this interruption, our operations are affected.We pay monthly but your services are not okay. Please fix it now. Most of the time we call but your lines are always busy. How come?
Hi Globe. Kung pwede sana paki ayos nman ng connection nyo. 3Mbps po yung plan nmin pero KBPS lng nrranasan nmin. 1k+ po bnbyran nmin monthly. Magaling lng po kayo mgpadala ng bills and payments pero ung service nyo di nio maayos ayos.! From Taytay Rizal.
Tanong ko lang po kasi na delay po kasi ako ng pag bayad ng internet ng 8 days pinutulan agad ako ng linya, naka pag bayad na ako knina ask ko lanng kung kailan at ilang araw bago mabalik yung internet ko, salamat
Hi, could you help me about 3rd party subscription?This 2656 KonsultaMD charged me P60 per month.Can you deactivate this subscription please.It cause me trouble every month of my load.I'll wait for your feedback.
I have my sim post paid plan but I am already out of the country. I had tried to go to globe before I leave but I dont have bill yet as per them. And asked if i can have someone to decativate it they told me yes but now they are not deativating it. What can I do and how will I do this.
i have to complain regarding globe international roaming. i register my no. 09062311322 for roaming last june 29. it said that a txt message will be sent the following day upon arrival to the country of destination. i arrived saudi arabia june 30 but my phone is not yet activated until now. if i just knew that globe is always like this service is not good. i prefer smart for my roaming.
09163980104 po ang aking number ask ko lang po kong active pa ba siya kasi di na ko nakaka receive ng txt and calls. nasa phone ko naman sya di ko inaalis, minsan lang kasi ko mag load. ma active nyo po ba ulit. paki active naman po
Hello, pwede mag reklamo. nag load po ako ng regular 20 pesos sa globe number ko 0915-537-8787 tapos naka unli na ako ng unli20 which is call and text unlimited pero nung natapos na ako naka pag unli. hindi ako makatawag pero maka pagtext naman ako. anyare?? corrupt yung load ko na 20pesos lang?? pakisagot
account 857945198. It has been a week or so now and the wi-fi continues to be very, very slow and at times doesn't work at all. When will this issue be resolved and why do I have to pay full price when I don't get full service? Please advise asap.
hello, concern ko lang problem ko. june 23 around 10:36pm nag register akosa supersurf200 good for 5days then siguro mga 30mins ko plang sya nagagmit may nareceive akong text na 0 na daw ung mobile data allocation ko, as long as i remember ung niregister ko is pang 5days so howcome na wala na kaagad akong mobile data? so parang nagsayang lang ako ng 200.00 for nothing? anong klaseng promo nyo yan? mag iintay ako sa reply nyo and ayusin nyo yung mobile data ko. nagbabayad ako ng tama para makaavail ako ng promo nyo. im sorry for being rude, di ko kasi deserve yung nangyari sa mobile data ko. if possible pls contact me sa NO. ko 09054198188. ASAP! thanks.
my internet connection still too slow . and globe agent told that will repair it , but till now did not do why too slow to assist this ? too poor connection , i will report this to DTI if still not assist my connection ,
It almost 3 weeks, since May 28, 2016 we dont have a dial tone, I tried to contact customer service hotline but it just ringing & ringing and without any response. Please kindly assist me in my concern.. account number. 709276370, tel no. (054) 721-24-64
My internet and landline connection has been down since monday. pls follow up restoration of my connection. I have been calling your hotline since then, but no action yet. I also want a rebate on my next billing. Please make your services better...
please advice what to do i can't use my wiffi,, the router is on but all devices cant connect,,we still have internet because we connect directly the laptop to the router...please check our internet wiffi connection my account number is 856409195.
hello i've already a internet connection last april 30 and runs for 3 days then the connection was getting slow and as of now i started speedtest unfortunately it has 0.97 mbps and the speed test runs slow.. please clarify thanks
Ma'am/Sir, I would like to continue to use my Globe Plan which number 09173128169(account number 98223307) and to be finish on contract this coming June 17,2016. Please let me know on how i can do to continue my number.
Ma'am/Sir, I would like to continue of my globe plan 599 a month which is finish contract on this coming June 17, 2016.Please let me advice on how i could do so that i can continious use my number which is 09173128169.I'll try try to contact the hotline but no one can answered my calls.
Hello,i already pay my bill yesterday but then until now,my line isnt connected yet.i already called 211 and request for reconnection but then nothing happen.i want to talk to a globe personnel but i dont know how.please i need my connection badly.
Have a blessed day! I just want to inquire regarding my account balance. I want to re connect my Globe WIFI but i cannot contact Globe hotline. (211). How can I contact customer service? This is my account number: 858865590.
we are encountering slow internet connection in our Globe LTE. I am complaining to repair for our connection in Mansasa area. We cannot do our business transaction all because of your slow internet server. Please do something about this immediately. I am actually here in ICM Globe branch. Furthermore, I also called your customer hotline, but failed to solve my concern. It took me too long to be entertained by your customer service agent so this lead me to make a complaint online.
PLEASE FOLLOW UP THIS REF#ECT16040002215 THAS WAS COMPLAINED LAST 3 WEEKS AGO. UNTIL NOW WE DON'T RECEIVED ANY UPDATES ABOUT THE CONNECTIVITY OF THE NEW LINE FOR WIFI & LANDLINE UNDER THE ACCOUNT OF JESSICA GAYLE M TECSON. OUR SUBSCRIBED PLAN IS PLAN 1299 AND HAVE PAID ALREADY PHP1,499.00 FOR ADVANCE PAYMENT. OUR WAITING OF 3 WEEKS WILL BE ENOUGH NA AND IF YOU WILL NOT GIVE US ANY UPDATES OR CONNECT OUR LINE WE WILL BRING THIS COMPLAIN TO National Telecommunications Commission (NTC).
Why are you allowing gamepad to take money off my phone without authorization they have taken five pesos each day for the last two days I did not sign up for this service they did not have my permission nor do you have my permission to allow them to do this. Now I expect a full refund or I will no longer use your services I will change carriers
Still poor connection globe tatoo here las pinas with acct. Number860582820 paying regular bills monthly very unsatisfactory. Im operating small netshop with 5mbps and i receive only 1 mbps always have to call and complain never get the service i paid for im losing money and i have to pay the regular bill for 5 mbps always have to call and complain to hotline never receive any rebates. Poor service of globe should take action immediately or i will put the complain to the consumers right. Globe wake up
hi good pm please see attached photo in my account . it is about wrong type of account number in bayad center your hotline said that i need to post this photo for you to settle this contest . thanks . i need asap confirmation . please
Hi!!I just want to ask why my globe tattoo pocket wi-fi with a simcard number 9271941961 has been deducted on its existing load of 467 last month. Since we loaded it with Php.1000.00 last march 2016 and registered it to a promo GS499. We loaded it again a php.500 last april 01,2016 and registered it to a promo GS499. When we check it out why the connection is poor, and the load balance remaining. It has only php. 06.00 pesos left on it!! where did the php.467.00 existing load balance gone.