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Sun Cellular Customer Service Hotline Number

One of the leading mobile telecommunications companies in the Philippines, Sun Cellular delivers excellent mobile services to its subscribers. To serve you better, whatever your problems or concerns with Sun Cellular, you can contact Sun Cellular Customer Service Hotline Numbers below.
Sun Cellular Customer Service Hotline

To receive immediate help:
  • Using you Sun Cellular mobile phone, you can call 200 for free.
  • Using landline, call (02) 395-8000.
For Sun Postpaid Elite Plan:
  • Using you Sun Cellular mobile phone, call 888
  • Using landline, call (02) 395-8888
For Sun Broadband Wireless Hotline:
  • Using you Sun Cellular mobile phone, call 333
  • Using landline, call (02) 395-333
You can also reach Sun Cellular through its fax number (02) 696-7134.
 
Do you have any problems or concern with your Sun Cellular sim or subscription? Tell us in the comment below.
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"Sun Cellular Customer Service Hotline Number" was written by Mary under the Mobile Phones category. It has been read 112398 times and generated 484 comments. The article was created on and updated on 02 July 2018.
Total comments : 483
Danny L. Cong-o [Entry]

requesting for activation mobile number 09257465228
ace ermita [Entry]

hi i'm ace ermita a prepaid user of yours i load at 10th of november for bdata 70 send at 247 and i did receive it went thru however i received a message saying you have an outage from 10th to 15th of november so waited for it to beresolve however it's already 17th of november and i still experiencing no connectivity for internet my number is 09436238059 hope you'll response as soon as possible your hotline didin;t help at all because it keeps on asking me what's my service request number and i don't know how to get it. its been a week and i don't know when it will be resolve please give updates or resolution please thank you.
Dusty Llanos [Entry]

hello Sun..kindly activate my number because it cannot be loaded and cannot access the internet also...thank you
#09335682114
Ronald Rey T. Turno [Entry]

Please activate my number now 09325145337
EVA DEL MUNDO [Entry]

good day.please activate my number 09255963854 hinde makapag out going call and text nabayaran naman ang billing.
Ailene [Entry]

please activate my number.
Rhea [Entry]

Activate my number plssss 09335141300
sarce [Entry]

Do you have problem with your signal particularly in Talisay City, Cebu Province. Since late this afternoon I cant call or send text messages. My phone has been silent since then, have not received any calls or text messages.

Thanks for your prompt reply.
CHRIZEL [Entry]

Good day!
Can you please activate my account? I cannot receive load but can receive incoming text messages and incoming call.
Thank you.
renato lisud [Entry]

Please activate my sim 0923-429-3835, I use it on my card and since there is poor or no signal on our place in nasugbu batangas I was unable to load it regularly.
nemesis enforcer [Entry]

Hi good afternoon mula pa kaninang umaga walang call and text ang cellphone ko ano po nangyari sa site nyo...please paki ayos naman po agad.....salamat sa hotline busy na lang lagi mapa 8000 or 8888....
medz [Entry]

good day!!

Paki-ayos naman yung signal site ng prepaid and postpaid subcribers. kaninang umaga pa kami hindi makapag-text at makatwag. bakit ganyan. ? at hindi kau nag notice ns may sira site naun,

kanina pa kami natawag sa hotline ninyo pero walang sumsagot!!

thank you
Yolly [Entry]

Hey!!!!!!! Please act on the problem. Since this morning, I can't call, I can't text, and this is an important transaction. Even your customer Service hot line, I'm waiting for somebody to answer my call. I've been on the phone, listening to your garbled voice message for more than an hour now. You don't even have any advise on the maintenance problem. But, when subscriber have a past due account even for only half month, you just cut lines without information. What kind of service you have now????? How can I recommend your network to my friends and relatives! Please act on this immediately.
Ma. Luisa S. Tanedo [Entry]

what happen to sun network, i can't sent text messages?
aice [Entry]

Please advise naman po kung may problem ang network
Lailanie Adviento [Entry]

Good morning!! ASK KO LANG PO MAY SIRA PO BA ANG NETWORK NGAYON LASI HINDI PO KANI MAKAPAG SEND NG MESSAGES AT TAWAG NG TITA KO PO .SALAMAT.KINDLY ADVISE NAMAN PO KUNG NAGLOLOKO PO ANG NETWORK NGAYON NG SUN.GODBLESS
Mary Jane Tiu [Entry]

Good day po!

Please let me know why my mobile data isn't working and why can't i send messages. Whenever I go to sim toolkit it says, "connection or MMI code error"? Thank you.
Gerardo O. Belen [Entry]

We are experience difficulties sending text, Sun and TM location Calumpit. We are here in Calumpit Municipal Disaster Risk Reduction and Management Office, monitoring tropical depression Gorio and possible flooding/over flow of pampanga river we are given update to our Chairman MDRRMC for advisory, however, we cannot send text.....Thank you.
Gerald M. Lagatoc [Entry]

Hi Sir/Madam,

Good day.

Could you please let me know if what will happen to sun network. I have encountered problem to my number. (09229035656).

1. I can't call to other network even in Sun.
2. I received a text but my text revert back to me and couldn't send.
3. My mobile data is not working.
4. The Sun Customer service didn't answer my call. (395-8888).
Thanks in advance I appreciated your immediate response and action.

Regards,
Gerald
Rachel Romero [Entry]

Same here. Kaninang 6am pa ako nagtatry na makapag send ng message at call pero until now ang nalabas lang COULD NOT SEND MESSAGE TO SUNCELL ERROR 38
aice [Entry]

My sim do have a signal but i cannot receive nor send texts and calls. There was also an error appearing " Can't send message with SUN error 38". I try calling my friends number for me to know if this is an error for the whole sun subscribers but their sim was working. I really needed this to be fixed.

Thank you.
eizel catabay [Entry]

what happen to sun??? can't call or evenly send my messages!!!
Jay Angelo eplo [Entry]

Why can't I call.. I really badly need to call for business purposes. Signal please.....
Lory [Entry]

Ano po nangyari sa sun bakit hinde ako makatawag
Carlo Miguel Bico [Entry]

Yun pong sun prepaid sim ko kapag nag ddial ako ng *121# nakalagay operation failed pahelp nmn po eto po # ko 09422339176
Bryan Q. Eranzo [Entry]

Paano po marecover oh makita muli ang mga na-delete na messages sa sim number.
Flor [Entry]

Hi po madam/sir,pede po bang paactivate ulit ang sim ko pls po ito po #09435516944 thanks
Mika [Entry]

Hello po good day .. paano
Ko po eh activate yong sim ko
Na block na kasi matagal
Kunang hindi Nalagyan ng load
Please lng po paki activate
Po ulit ito po yong number ko
09325044832
Jayrald [Entry]

Hello. Naka postpaid 300 ako. At nag avail sa NONSTOP299 for 30 days internet. Bat ang bagal bagal nang service ??? Sa isang 1 min video sa facebook aabot pa nang isang araw bago ko matapos mapanuod ang video. Hindi naman ganito service lately. May sira ba ung system nyo??? Dyos ko po!!! From davao city
carlo ocampo [Entry]

hi good pm.nablock yung pincode ng sun expressload retailer sim ko.ito no. ko 09324713063 pakicheck lang pls salamat
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