One of the largest banks in the Philippines, Banco de Oro (BDO) encourages their clients/customers to contact them through their customer service hotline number regarding their BDO-banking-related problems and concerns.
If you want to contact BDO Corporate Center, you can contact them at trunkline number: (02)840-7000
For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.
You can also contact the following BDO Domestic Toll-Free Numbers:
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"BDO Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 229062 times and generated 445 comments. The article was created on 01 July 2013 and updated on 01 July 2013.
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good pm maam/sir. i had submitted my application for cdo credit card at bdo surigao city for a month. until now i dont have any feedback coming from your office. please help me on tracking my records if my application is granted. 09095493448.godbless bdo
Good Day I am a cardholder of Smartmoney 5577 5126 6378 0126 As i widraw my balance this evening at Atm machine located at International Wiring System, LIPZ San Miguel Tarlac it take more minutes i've waited for the dispensing the money that i widraw but no more money dispense only my card. But, again when i try to widraw only 54.65. with ref 013336841653. I received a txt message from my smartmoney account. stating. . . .02Dec1946: unable to process the transaction. your widrawal of 3,700 from card Danmorela was reversed. Avail is 54.65. Just ask how will i get my money back. pls inform as asap what will gonna do. Thanks and God bless.
hi. I used your bdo remittance online by using fund from my saving account and my receiver was not able to take it because she does not have government ID. its been few weeks still outstanding. i want to cancel it and return the money to my account. but there is no option to cancel it and put back the money to my account through online.
Good afternoon, I would like to ask for my MRI renewal advice because until now I haven't receive this renewal advice and this will gonna due on October 28, 2013. Thank you
how can i check my balance account bco'z i forgot my pasword in 0nline banking and how i retrieve my pasw0rd can i kn0w also your free hotline rosario cavite phils.
Gud am! Follow up ko lng sana ung bill ng amex.card ko. Minsan kc walang dumadating.na bill. 3x na nangyayari to.sa quick unquiry na lng ako nag inquire, un nga lng di sya detailed. Pls pki update nman!
hi, good evening, my i know if you can return the money that have loss to my friend using one of your ATM machine in calapan, mendoro last october 6,2013.! i hope you will respond to this issue, thank you and god bless.!
Hi! I am in China now and my BDO atm and passbook is with my brother..unfortunately, he lost them..I am very worried that somebody might have gotten it and withdraw the money. I cannot access to the toll number because here in China the sim cannot call internationally..what must I do?thanks and more power
Hi good evening.. Im here in dubai and i want to withdraw my savings but i can`t withdraw it here.. I`m trying to contact you through phone please help me.. I need it now cause its urgent.. Thank you
I called BDO Hotline and talked to Ben Regis one of their customer service which is totally useless. He's voice is very irritating. And my request was very easy which is just to reset my password and he asked lot's of question which in the end wasn't able to help me at all. Totally Useless.
hi my cousin from madrid spain send me 1500 pesos only thru bdo bank remitance but i only had tin id can a married certificate valid as subtitute id i nid
i made an online booking last night and appear as time out. after several minutes i did again same thing happen so i made another booking and was successful. Pls verify if the first transaction was charged. it was a double booking. pls cancel the first booking.
Helo have nice day to BDO User any one can tell how much per inquire balance the other country RIYADH KSA take per inquired balance of BDO KABAYAN SAVING? my balance old SR 1,253 after that last month i deposit SR 784 so if i inquired that suppose to be it will be come SR 2,037 right by why i inquired it all amount is SR 1,951.45? please explain to me why more money loss?
I want to know if I can use my credit card in hongkong without calling your service center. Since I already called your hotline when I was in Singapore to use it. Is it enough to have international support for my credit card to be used? Thank you.
hi my account is block due to password expire, and the email that i normally used and given to bdo is been hack.. and I'm outside the Philippines, please advice what's the best thing to do. to recover my access to view the bank detail.
Hi im here uae i have problem to my bdo bank im forget my password,but im continue sending to my account. and i have receipt.i want to now is the solution to my problem,,,,thanx a lot,,,,,
I am here in Australia and opened a savings account 6 months ago. I want to have a checking account as I need to send checks to pay for investment monthly. The address on my BDO Account has to be changed to my Address here in Australia. Can you help me with this.
I am here in Australia right now and i would like to send money in the Philippines but the problem is, i can't access my BDO online banking. Got my new password but can't log in as well coz they send the OTP to my Philippine cel number which is not working at the moment. Can you help me please to have an access to my BDO account?
May I ask what is branch location address of BDO with a branch code no. of "163"? The BDO branch located at West Ave, near corner EDSA, Quezon City. I deposited for my loadcentral cellphone loading business but loadcentral requires the location addressd of BDO branch that I deposited because it seems many BDO branches in West Ave. so they inquired me which location address. The deposit slip only mention "163cd" as branch code.
Hi, I tried to call all the numbers but to no avail I will try this one. I hope you can answer me the soonest. Im in the states and transferred money to my sister in philippines to her bdo account. I used the routing number of bdo-bank of new york mellon which paypal was able to recognize and get thru with the transfer. I saw that its been completed since July 24 but my sister cannot see it reflected to her account. What should we do in bdo's side to get this solve? she needs the money and I hope you will let us know the process right away
I'm Arlene Bugay, one of your clients, i'm asking your good office to pay attention on my simple problem but yet valuable to me. It regards to my son's transactions at one of your ATM machines located at SM Dasmarinas City. It was happened last July 16, 2013. He uses a BPI ATM card when he widraw from BDO ATM machine the amount of Ten Thousand pesos(10,000), the machine dispense 9pcs of 1,000 bills and 1 piece of 100 bill... in this regards my son did not notice that the amount he had received from the machine is not correct/the same with the amount he was expected to dispense which is 10,000 pesos. He left the machine without counting the money ..he's not aware of it.
Early in the morning on the next day, he go to the school's accounting dept. to pay his tuition and when he give the money to the cashier it was only that time that he know that the money is only 9,100 pesos and not 10,000. He automatically called my attention but since I'm out of the country, I just tell him to go to BDO-SM Dasma branch and report the said problem. Since it was an examination week, he never drop by at BDO immediately instead he visited the branch after 3 days. One of the person in that branch told him that it's too late to solve the problem coz days has passed already. In short he was very sad, he will not make the money back.
He was very upset, he has been doing widrawals transactions at your BDO atm machines since last year and it just only happened to him now....he was now afraid to do transactions again.
My concern is.....if there's any rule with regards to this case...most of your new clients are not aware of this especially my son. My son lost 900 pesos already and where should be it goes? As i know, bank have daily reconciliation at the end of every banking day and before any of your staff put the money inside the machine, it seems that they did not count it properly because if they do, how come that100 peso bill inserted or mixed with those 1,000 bills? Please explain! By the way, this ATM card is under my name"Arlene Bugay" with an account no. C/A 095-0005173.
I am your customer/clients for almost 2years... and I very proud to be a member of your organization. I really trusted your bank.
Your attention on this matter will be highly appreciated....Please help me as soon as possible.
I went home last year and took off all the money on it. I just want to know if it is still active as i didnt make any transactions since then.. I still want continue with it.. tnx...
