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How to Pay PLDT Bill (Internet or Landline) thru Metrobank Online Banking...

Avoid the hassle of going to the PLDT office or any PLDT Payment centers to pay for your PLDT bill (internet or landline). Save your time and money. You can pay your PDLT bill at home or at your office anytime, anywhere. And that is through Metrobank online banking. The best thing is it's free. Here's the procedure on how to pay your PLDT bill through Metrobank online banking.

Step 1

You must have a Metrobank account enrolled in Metrobank's online banking service (MetrobankDirect). If you're not yet enrolled in Metrobank Online Banking, this might help you: "How to Apply for Metrobank Online Banking".

Step 2

If you're already enrolled to Metrobank's online banking service, let's proceed to paying your PLDT bill. Log-in to your Metrobank online banking account and go to PAY BILLS --> PAY BILLS --> Special Biller.

Pay PLDT Bill Metrobank Online Banking

Under Special Biller, fill out the fields appropriately:
  • Category - choose Telco
  • Biller - choose PLDT
  • Subscriber/Account No. - enter your PLDT account number
  • Reference No. - enter the Statement of Account No. (SOA No.) which is printed on your bill
  • Phone No. - enter your PLDT phone number (including the area code).
Take note: If you're having a problem in getting your Statement Of Account (SOA) number, you can get it or view it in your PLDT bill. This might help you in viewing your PLDT bill online - "How to View PLDT Bill Online?"

Under Select Account To Debit, choose your Metrobank account where you want to withdraw or debit from in order to pay for the PLDT bill.

Enter the Amount (Payment Due or Amount of PLDT Bill). Take note: Do not include comma(s).

Select Immediate to pay immediately or instantly. You can also choose Scheduled if you want to pay the bill at a future date.

Then click Continue button.

Step 3

You will receive a Transaction Confirmation. Click Confirm.

Confirm PLDT Bills Payment Metrobank Online Banking

The Transaction Confirmation details are:
  • Name of Biller: PLDT
  • Subscriber Account No.
  • Reference No. or Statement of Account No.
  • Phone No.
  • Debiting account
  • Amount (Payment Due)
  • Payment Type: Immediate

Step 4

You will then receive a Transaction Acknowledgment. This serves as your receipt of the transaction.

Transaction Acknowledgment PLDT Bill Metrobank Online Banking

At the same time, you will receive a message in your email that notifies the successful activity of the transaction:

Email notification from Metrobank


Tips and Suggestions
  • If you're having a problem with delayed or non-delivered PLDT paper bill, you can view your it (your PLDT bill) online. This article might help you: "How to View Your PLDT Bills Online?". This will help you access your latest PLDT bill and be informed with the amount of your bill and your Statement of Account (SOA) which is required upon payment of PLDT bill through Metrobank online banking.
  • Likewise, if you don't want to view your PLDT bills online, you can access it or inquire about it by calling PLDT hotline number 171 using your PLDT landline or Smart/Talk N Text mobile phone.

Are you having any problems in paying your PLDT bill through Metrobank online banking? Tell us in the comment below.

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"How to Pay PLDT Bill (Internet or Landline) thru Metrobank Online Banking" was written by Mary under the Banking category. It has been read 54579 times and generated 0 comments. The article was created on and updated on 16 April 2015.
Total comments : 7
Rosell [Entry]

I was able to successfully pay thru online banking and receive d a confirmation receipt in my email without filling in the ref. #. But my payment is not yet reflected on my PLDT account upon checking sa website. Is this normal?
Dacely Rocaverte [Entry]

This is indeed a heaven sent article. :) Thank you!

But I do have the same question with Ceejay, will the payment be posted on the same day?

Thank you!
Ceejay Castro [Entry]

Hi po I would like to ask if the payment via Metrobank online of PLDT bill will be posted on the same day? Thank you
Gabriel Catane [Entry]

Hello may I ask? What if I was not able to fill in the reference number but I still received the confirmation email from metro bank, will it still reflect on pldt's servers?
Junnar T. De Guzman [Entry]

So when I pay my bill using metrobank, am I going to receive an email from them that I already paid it?
iamkln [Entry]

I can't pay by using smartphone
david - alabang [Entry]

your articles about bills payment online thru metrobank online is heaven-sent and the only one useful across the 'net! you're such a blessing to all!